3 år siden
Hvis du vil diskutere noget i relation til Vegadream Casino – det kan være spil, bonusser, betalingsmetoder, problemer med din konto, ansvarligt spil og alt muligt andet – kan du gøre det her.
Vegadream Casino – generel debat
3 år siden
Jeg har aldrig set et så ubehageligt casino som dette.
Jeg vandt 1500 euro, og bare fordi jeg spillede en mere end de tilladte 4 euro ud af tusindvis af spil, jeg spillede, blev sejren annulleret.
Automatisk oversættelse:
3 år siden
If you didn't have any significant winning when you bet once over 4 euros, then of course, it unfair to void the winnings. The casino should pay it anyway, because it didn't give you any advantage.
On the other hand, if it happened multiple times and you had some winnings there, then you simply breached the terms and then there's a reason to void the winnings.
3 år siden
Daniel I spillede max max to gange og fik ingen fordel af det.
Jeg lagde mærke til det med det samme og ændrede det igen, det var sat til mere end 4 euro, jeg satte det ikke selv.
Kontakt venligst Vegadream og bed om goodwill, du vil slet ikke have 1500, men kun halvdelen måske har jeg nedprioriteret det for mig selv
Automatisk oversættelse:
3 år siden
In that case, you need to submit a complaint on our website and our team dedicated to player complaints will deal with it. I have no contact details for the casino (except those that are available publicly), but my colleagues might know other ways.
3 år siden
Kære Nick, jeg har indgivet en klage mod kasinoet
Automatisk oversættelse:
3 år siden
Jeg vil gerne vide, om der er mulighed for at handle mod casinoet. De har frataget mig min fortjeneste, og jeg vil ikke acceptere det så let, men kæmpe for det
Automatisk oversættelse:
3 år siden
I found your case here:
https://casino.guru/vegadream-casino-player-s-winnings-have-been-voided
I believe the best approach would be to wait if the casino reacts to your complaint. They still have some time.
2 år siden
Svindlere er usle små svindlere med manipulerede spil. Se på udbetalingen på 24-124€, det er en joke
SpilnavnDato og tidBetWinBalanceDazzle Me™ Megaways™2022-05-22 03:05:480.200.000.04Dazzle Me™ Megaways™2022-05-22 03:05:370.400.000.24Dazzle™ 200.000.24Dazzle™ 200.000.24Dazzle™ :330.400.000.64Dazzle Me™ Megaways™2022-05-22 03:05:140.400.001.04Dazzle Me™ Megaways™2022-05-22 03:04:590.400.681.22Dsazzle™ 500.681.22Dazzle™ 220.681.22Dazzle 04:440.400.441.16Dazzle Me™ Megaways™2022-05-22 03:04:400.400.001.12Dazzle Me™ Megaways™2022-05-22 03:04:252.000.001.03:04:252.000.001.001.201.001.5 :04:212,000,003.52Dazzle Me™ Megaways™2022-05-22 03:04:182,000,005.52
Automatisk oversættelse:
2 år siden
Hello,
could you insert the pause between Bet and Win Balance?
Is it just possible that you played on a slot with lower RTP, maybe?
2 år siden
2 år siden
Hello Wibrak,
I believe you have to spin more spins than that to make sure the slot is rigged.
Anyway, have you checked the RTP as I already asked you?
I check it in our gallery and it should have around 96,1% RTP, but:
"Bet Sizes, RTP and Variance:
The return to player of this game is 96.1%, about our average yardstick of roughly 96%.
The range of bets on the site we tested ran from a minimum bet per spin of $/£/€0.10 up to a maximum of $/£/€50.00 per spin.
The volatility of this game is medium, which makes it a less optimal match for our preferred slot machine strategies. Our slot strategies target the highest possible volatility."
1 år siden
Hej,
Jeg stødte på din side, og jeg håber, at du også kan hjælpe mig.
Jeg har brugt Casino Vegadream i næsten et år, jeg fik endda Walk of Fame Loyalty Level 11 der og modtog også for nylig VIP Bronze-status fra kasinoet.
Jeg har udbetalt en eller flere hundrede euro flere gange, alt gik altid glat.
Men nu hvor jeg har fået hævet 2.000 euro, bliver denne udbetalingsanmodning ikke engang behandlet, så at sige ignoreret af kasinoet..
Kan du hjælpe mig med at få mine penge, fordi jeg har ret til dem?
Som altid indsatte jeg RÅ KONTANTER uden en bonus!
Automatisk oversættelse:
1 år siden
Hello there!
I'm glad you've found us!
But I think we would need more details, to begin with...
When did you submit the withdrawal?
What is its current status?
When was the last time you were in touch with the casino, and what was it about, please?
I certainly aim for the full picture, hence I'll wait for your response.
1 år siden
Kasinoet har stadig ikke behandlet min udbetaling! Kan du venligst hjælpe mig .. jeg er desperat
Automatisk oversættelse:
1 år siden
Normally, I would ask you to answer those questions to help the cooperation, at the moment, we know nothing about your issue aside from what is stated in the complaint.
But sadly, it has not yet been 14 days, so we have to wait a bit 🙁
I'm sorry to say that.
"If your account has been successfully verified, your game history checked, your withdrawal approved by the casino, and you still haven't received your winnings by 14 days since requesting the withdrawal, we will intervene and do our best to help you."
1 år siden
Jeg er allerede fuldt verificeret, da jeg har brugt dette casino i næsten et år! Jeg har trukket mig flere gange, det tog aldrig længere end 48 timer! Vi sagde, fordi kasinoet har en maksimal behandlingstid på 48 timer for udbetalinger! Det sjove er, at min tilbagetrækning ikke engang blev behandlet, og alle mine supportbeskeder blev ignoreret! Jeg har allerede sendt en e-mail til Vegadream om, at jeg vil tage yderligere skridt, men der kom ikke noget!
Derudover har VIP-kunder højere prioritet dér, og jeg bemærker også 0.
Automatisk oversættelse:
1 år siden
I see. Have you been asked to verify yourself again, perhaps?
Because it sounds quite natural to update the verification occasionally.
Look, I do know what caused this delay, and the casino is the one who should have told you. But we will do our best to help you.
In your complaint, you forgot to mention all those details. Have you noticed?
I ask you kindly to update the complaint properly.
Thank you.
1 år siden
Nej, jeg ville ikke blive bedt om at bekræfte mig selv igen, da mine sidste udbetalinger også blev behandlet med det samme inden for senest to dage. Det er præcis en uge siden, og det er stadig ikke engang blevet redigeret. Jeg har det ikke, som jeg fortalte dem. Kasinoet ønsker bare ikke at betale. Jeg lægger mærke til, hvilke spil der bliver spillet der. Men hvis du ikke vil hjælpe mig, som jeg kan se, kan du bare sige det...
Automatisk oversættelse:
1 år siden
Dear Lea_06.
This is a forum, where casino-related issues are discussed, despite what you might think, this is not the complaint thread. I'm only sharing what I have learned along the way about delayed withdrawals and additional verification. If you are not up to discussion, it is perfectly ok. Just say it.
But for the complaint's sake, I suggest you keep in touch with it and update it properly when the time comes.
That is all. I wish you a pleasant day.
