Vegasino Casino – generel debat (side 11)

Jeg har ventet på de to tilbagetrækninger siden den 10. og 11. marts

hvad er din e-mailadresse for at indgive en klage? Når jeg gør det her på siden, kan jeg ikke fuldføre det, Captcha-fejlen vises altid.

Jeg har prøvet på min IPhone og også på min pc og altid uden held.

Well, this problem arises quite too much times in the last few days, I mean with captcha.

We try to solve this issue but it is not so easy as it looks.

In this matter we could use a little help and we will need some information form so we can try to fix it.

Can you please provide me:

1. Can you take a screenshot when captcha appears with exact time and also tell us the time zone (the best it would be in UTC)
2. Also it would be helpful to make a screenshot with whole screen where we see also the domain you use.
3. Which account you are logged in.
4. Ip address would be great too if you are able to find it.

Based on these factors we maybe can track potential problem even though it is more complex. I do not promise 100% success but at least we can try to find out what can be the problem.

Also, did you use VPN?

I know it is lot of questions but I suppose, without that we won't move further.

Additionally, I can maybe advise you with basic things like- deleting cookies, changing browsers but these info would be really good to have.

Thank you for your assistance. 🙂

Alt dette for at klage? Kan jeg sende min klage skriftligt via e-mail?

Hello,

I imagine this is complicated, but in order to prevent this problem from happening again, we really need your help too.

Kindly send us the update per email community@casino.guru

Also, please report your complaint via email at complaint@casino.guru, and "captcha error" into the email subject.

Our colleagues will help you from there. I'm sorry for all those inconveniences.

Men hvilken e-mail vil du have, at jeg skal svare på?

Kindly send us the update via email at community@casino.guru:

make a screenshot of the whole screen where we also see the domain you use when captcha appears.

Add exact time and also tell us the time zone (the best would be in UTC)

An IP address would be great too if you are able to find it.

Thank you 🙏

HEJ

betalte de dig?

Jeg venter stadig...

Jeg har allerede svaret på mailen med oplysninger om min sag

That's great. I see the complaint up and running.

But, what we as the Community Team (not related to the complaint) really need is the following:

a screenshot of the whole screen when the incident appears—where we also see the domain you use when captcha appears. (not screenshot of the complaint submitted on your behalf)

for example:

Add exact time of the incident (the best would be in UTC)

An IP address

Do you think you could kindly try one more time? 🙏

Hvor lang tid tog det at modtage pengene?

Miguel, jeg er i samme situation som dig, jeg har haft 3 anmodninger på 500 euro siden den 22. og indtil videre har de ikke betalt mig.

Hey, you didn't even get one withdrawal out of the three? Neither in the past? Did the casino tell you why you've been waiting so long? 

Obviously, in your situation, I would try to use our help and open a complaint. 

Have you thought about it? 

If so, click here to proceed. 👈

Our team will try to do everything they can to help you.

Hej, jeg har ventet på udbetalingerne i næsten en måned. Jeg har skrevet til Pr, men de giver ingen løsning, ingenting, og oven i købet ved jeg ikke, hvad der er sket. Udbetalingerne blev annulleret, og jeg venter, og sandheden er, at jeg ikke ved, hvad jeg skal gøre længere.

Og selvfølgelig skal jeg starte forfra nu.

Hello,

I honestly would not expect the Public Relations office to solve delayed payment. Perhaps it was just a faulty translation; sometimes it happens.

In my opinion, such a delay is worth an official complaint. Are you aware of this free-of-charge feature, please?

The instructions are here 👈 and I hope you will give my colleagues a chance to investigate the situation. The process aims to help players to get the money out from casinos, if that is possible.

I don't know why Casino Guru rates them that high when everyone has payout problems.

Also, with all the other NovaForge Casinos.

What do you mean by payout problems? That they have delays and such? I've looked at the complaints you've highlighted and the casino has one unresolved, which I wouldn't say is a bad thing at all, on the other hand.

Do you have any withdrawal problems too? 

Why all the ratings on casinos here all good wen 100 percent the reviews are bad casion guru are as bad as any casino but like trust pilot wont allow real negitive reviews only fake 5 star reviews scum

På Trustpilot betaler de for positive anmeldelser ... de er gode med magt ... hvis du skriver positive anmeldelser for nogle casinoer, giver de dig gratis bonusser (f.eks. Bullsbet)