Vegasino Casino – generel debat (side 19)

Owaygiftoza, sluttede de sig til dette firma?

Nej, det siger ingenting.

Vi finder ud af det

Jeg har ventet i 9 dage på 2 udbetalinger på €500, og intet sker, jeg har mistet tålmodigheden.

Hi, that's quite a lot. Did you ask the casino what the reason was? 

Wasn't it necessary to verify? 

Sometimes delays can occur, but it's good when the casino communicates with the player and doesn't just leave them waiting. 

We give casinos 14 days to resolve withdrawals, and if nothing happens, we try to help. 

I see you've lost patience, but you'll probably have to wait a little longer.

Er der nogen, der har forsinkede betalinger ligesom mig?

Hello, what does late payments mean? How long have you been waiting, please? Did the casino say anything relevant about why you are waiting?

Please let me know a little more. 

I dag er det 19 dage siden, jeg foretog min første udbetalingsanmodning

De siger altid, at det bliver behandlet, at pengene er sikre, at de har alle betalingerne i restance, de giver mig ingen prognoser bare for at vente.

Well, that's enough.

I also saw that you have an open complaint, so our team is already in the process of assisting you.

I also noticed that they give quite standard answers.

We will contact the casino soon, so we'll see where we get.

One more question, have you been verified yet?

Ja, det har jeg.

Jeg har aldrig behøvet at tjekke.

Ja, de er standardiserede, og vi ved ikke, hvornår vi får løn.

Jeg har anmodet om 1200€ under behandling, og jeg har stadig 5500€, som jeg gerne vil hæve fra min saldo, og jeg får dem aldrig igen.

Obviously, if it wasn't necessary, you'll just have to wait. I believe you'll get your money, but I don't know exactly how long it will take.

Our team will be here for you, and we'll contact the casino soon.

I'm keeping my fingers crossed for you.🤞

Jeg har foretaget flere udbetalinger, og det har aldrig været nødvendigt.

Det er 19 dage siden den første anmodning. Jeg håber, du kan hjælpe mig.

That's one of the positive things when you say you got the money here before. 

It's a shame that it's taking so long now, but as I said, I believe it will turn out well.

When you have an update, I'll be here.

Det er 20 dage siden, jeg synes det er for længe

I absolutely agree with you and I don't deny it, but it's important to be patient because we have no other choice but to let us work on it.

Men er der intet, du kan gøre? I disse tilfælde?

Well, yes, and I already said that we will contact the casino soon and try to help you resolve the situation.

That's why you opened a complaint. It just can't be done right away, which is why I said that patience will be necessary.🙂

Så venter jeg på nyt, tak

According to our information, the casino is under the Comoros (AOFA).

But I don't understand your point here, so could you tell us more about what you would like to do, please?