2 år siden
Hej,
Jeg har indgivet en klage, du ser på det venligst
Michael Ganim
Automatisk oversættelse:
Wisho Casino – generel debat (side 2)
2 år siden
Hej!
Jeg har sendt alt ind, de efterspørger alle transaktioner mht. hvor de kommer fra ansættelseskontrakter, lønspecifikationer osv. har 4632 euro der. De har lukket min konto og indberettet mig til AML mod pengeplyndring. Jeg har intet at skjule mine penge har beviser. Hvordan havde du det? Fik du dine penge til sidst? Kan du rapportere dem til et hvilket som helst spilleinstitut i Estland?
mvh Daniel
Automatisk oversættelse:
2 år siden
Hej,
Jeg har indgivet en klage, du ser på det venligst
Michael Ganim
Automatisk oversættelse:
2 år siden
Hello,
I checked your complaint - well, this casino has strict policies but I think that if you cooperate, the necessary documents will be approved.
Your withdrawal is not being delayed, you just have to pass the KYC (know your customer) verification first.
Maybe you should learn more about how casinos work, try our guide section 😉:
https://casino.guru/introduction-to-online-casinos
https://casino.guru/academy/course/customer-support-essentials - the registration process and the KYC procedure are both well explained in this course, don't mind it's meant for the customer support role, the important thing is that this course can help you better orient in those topics for free.
MichaelGanim16
2 år siden
It's great to hear you managed to get so huge amount of money back from the casino. Could you please update your complaint as well and inform Petronela about the recent development?
2 år siden
Ja, selvfølgelig gør jeg det. Jeg er så glad for, at jeg fik pengene fra dem. Jeg har forventet, at de ikke betaler en eneste krone. Jeg havde grundlag for alt på min konto, så de havde ikke andet valg end at betale ud. Tid til en fest tror jeg ❤️❤️🙏🌹
Automatisk oversættelse:
2 år siden
Jeg tilføjer også, at Wisho casino er det bedste
Automatisk oversættelse:
2 år siden
Ja, selvfølgelig gør jeg det. Jeg er så glad for, at jeg fik pengene fra dem. Jeg har forventet, at de ikke betaler en eneste krone. Jeg havde grundlag for alt på min konto, så de havde ikke andet valg end at betale ud. Tid til en fest tror jeg ❤️❤️🙏🌹
Automatisk oversættelse:
2 år siden
Always love to hear such good news! 😊
What would you do now? Will you try the next casino or are you staying?
2 år siden
Jeg bliver og elsker Wisho casino kun vinter der gælder ❤️
Automatisk oversættelse:
2 år siden
In this case I wish you a great fortune 🎰 🙂
Come check the forum and share some news.
2 år siden
If you read farre1981 review you will see that he has the same problem i have. The start to ask so many strang questions. Its like they are gathering information to hack/ or scam you. After i handed them all my docs they started to ask for some really strange documents. Thed docs i sent was way more than they needed in the first place.
This is out of AML scope.
"they now want the company’s shareholder document. Where all personal information is for each owner."
Even if they now are accusing you for company fraud/AML they should hand this over to the police.
2 år siden
De engagerer sig i svigagtige aktiviteter. De indsamler oplysninger og dokumenter om dig som individ med det formål at bruge til noget ...
Det samme er sket for flere af os.
Automatisk oversættelse:
2 år siden
Hej,
Jeg har indgivet en klage, du ser på det venligst
Michael Ganim
Automatisk oversættelse:
2 år siden
Hello Michael,
would you mind answering Petronela, please?
Just click this link: https://casino.guru/wisho-casino-player-s-withdrawal-has-been-delayed
2 år siden
If you read farre1981 review you will see that he has the same problem i have. The start to ask so many strang questions. Its like they are gathering information to hack/ or scam you. After i handed them all my docs they started to ask for some really strange documents. Thed docs i sent was way more than they needed in the first place.
This is out of AML scope.
"they now want the company’s shareholder document. Where all personal information is for each owner."
Even if they now are accusing you for company fraud/AML they should hand this over to the police.
2 år siden
Let's see what Tomas has to say about this issue, he now takes care of your complaint.
I think honest casinos do everything to fulfill the AML procedure correctly, it's up to the casinos to prove that all is correct, so they put much effort into this.
2 år siden
Total rigget casino, har indbetalt 50 indskud, heraf 300 SEK
Har ikke vundet et eneste lort på bare et par dage
Synes bare at være streamere, der er "heldige" hahah alt er så skide rigget
Automatisk oversættelse:
2 år siden
Total rigget casino, har indbetalt 50 indskud, heraf 300 SEK
Har ikke vundet et eneste lort på bare et par dage
Synes bare at være streamere, der er "heldige" hahah alt er så skide rigget
Automatisk oversættelse:
2 år siden
Hello,
I understand your feeling but allow me to mention that your strong language is not necessary.
I suppose you played slots. Did you check the RTP and volatility? It's crucial to understand how slots work and keep the RTP and volatility in mind.
If you want to know more, please check our guides:
1 år siden
WISHO CASINO ADVARSEL Jeg vil gerne advare alle om denne fidusside. De indsamler oplysninger, der er urimelige, samtidig med at de nægter at betale ens egne penge tilbage. De invaderer folks privatliv ved at kræve dokumentation, som de ikke har krav på. Wisho casino bør straks anmeldes og udelukkes fra det europæiske marked.
Automatisk oversættelse:
1 år siden
Hello,
I guess that it would be good if you could provide more details.
I feel that some sort of complication associated with the account verification may be involved.
Can you explain what has happened?
1 år siden
Hello, for over half a year I have sent documents that prove my identity, account statements for a whole year, address verification, driver's license, tax authority, pension certificate, electricity bills, rent statement, pdf files of individual account transfers and so on. none of what I sent is approved by them, and with the same document I have been approved by all casinos in Europe. they repeat the same requirement for verification, when I sent in detail my account transfers, they require me to explain what bg deposit is? bank giro deposit this is not reasonable. they refuse to transfer my money back even though I demanded that they send back my money and close my account, they don't do it. surely this cannot be legal for a casino to block your account without repaying the money that is yours. they request me to send information that is not reasonable. I want to warn about this casino company.
1 år siden
Hello there,
so If I'm getting this correctly, your documents are not accepted by the casino, furthermore, the casino asks for some clarification about the deposit, so you decided to ask the casino for the deposit refund - am I correct?
Do you know what seems to be wrong with the documents? Has the casino explained this to you?
I feel that the KYC is about finding a way to understand what the casino wants and what you can provide, can you try to collaborate with the casino further on that?
Passing the KYC is crucial, I'm afraid.
1 år siden
Hej, jeg har indsendt dokumenter i over seks måneder, de samme dokumenter har godkendt mig på alle kasinoer i Europa. kørekort, Skattestyrelsen, elregning, pensionsbevis, kontoudtog for hele året, kreditkort, lejerapport, hvad kan man ellers sende? Først beder de om kontoudtog i 3 måneder, derefter beder de om kontoudtog i 6 måneder, de beder om, at jeg afleverer kontoudtog for mine private banklån, forklarer hvorfor jeg skulle låne penge af mine venner, eller forklarer hvad bankgiroindskud er ? Hvad skal jeg bruge mine penge til? Jeg sender dokumenter, og så beder de om, at jeg sender flere dokumenter. Det føles som om det gentager sig hele tiden. I værste fald vil jeg kontakte min bank for at få hjælp, da jeg har mistanke om, at dette er et svindelproblem. Aldrig oplevet noget lignende.
Automatisk oversættelse:
