Wonaco Casino – generel debat (side 3)

Hvad mener du med, at de holdt op med at kommunikere? De svarer dig ikke længere i Live Chat?

Hey, did you move forward somewhere or not? Do you have an update? 🙂

Ingen opdateringer desværre. Betalinger behandles stadig.

Jeg åbnede en klage hos dig alligevel...lad os håbe på det bedste🤞🏼

I don't think you will lose anything with complaint, so I hope the next week will not be in a more positive spirit. 

I will wait for further news and keep my fingers crossed.🤞

Hvor lang tid tager det casinoet at udbetale?

Hey, I think in this thread you can read what experiences players have had. It's not always consistent and can depend on different things. 

But I suppose you have a withdrawal here too. How long have you been waiting if so?

Siden søndag aften mandag morgen

Jeg læste, at tallene kommer meget, meget langsomt. Er det sandt?

I believe it depends on every case.

For example, is your account already fully verified, or do you need to pass through first? What payment option did you choose?

I am on day 10 of my withdrawals pending I have 3 $750 withdrawals pending(maximum amount that can be waiting to be processed) and still $4000 to withdrawal I was told it would take 3 days then that it could take 3-5 days and still nothing, I have sent countless emails and have not received any response, when I message customer service they say my request has been escalated. I am so far beyond frustrated.

Hi, it's not nice when a casino gives you a deadline and doesn't meet it. Of course, the players then expect it to be as they said and are not happy with the fact that they have been given false information. 

However, all they told you was that they were escalating? Are these your first withdrawals? Was it necessary to verify or not? 

This is my first time requesting a withdrawal and it actually says that account verification is not needed.which is odd..

Jeg hævede også penge inden for 3 hverdage, indtil jeg ikke vandt noget eller meget lidt. Nu hvor jeg har vundet €4000, er den maksimale udbetaling €500 pr. dag, og i mere end 5 hverdage har jeg ikke engang haft den første udbetaling endnu.

Jeg tror, ​​det er et casino, der fungerer sådan her, hvis du vinder, så betaler de ikke... er det muligt? Ellers kan alle åbne et online casino, selv uden et budget, for hvis nogen vinder, så betaler jeg dem ikke..... kan de rapportere dem?

Hey. Sorry for this late reply.

I can see that your complaint is still ongoing. It really has been a long time now.

How much do you have left, if you don't mind me asking?

Is your account fully verified, or do you need to verify it first, please?

They really seem to take a long time to pay their players, as you can see in the case of the other user above.

Doesn't sound right at all.

Nej, det er ikke nødvendigt. Jeg har allerede foretaget nogle udbetalinger på mandag. En ud af 250 ankom. Jeg anmodede om torsdag, og før en ud af 500. Men for måneder siden anmodede jeg om de første 500 på fredag, og de er ikke ankommet endnu.

De svarer altid det samme, og det bliver behandlet, opfordrer vi til.

Hello, so it is not that awful? 🙂 Well, glad it works, and in case something is ever wrong in the casino, let us know, please.

For now, we will follow your progress.

Hej,

Jeg indbetalte så meget, og efter den første udbetaling på 800 har der ikke været tegn på liv fra Wonaco i næsten en uge! Supporten siger, at de ikke kan gøre noget og er nødt til at vente på finansafdelingen.

Hvorfor har vi et VIP-niveausystem, hvis det ikke bruges til at gavne spilleren?

Jeg har stadig 8000 euro tilbage!

En advokat vil blive involveret fra i morgen, hvis der ikke sker noget.

Det gør jeg ikke mod mig selv

Hello!

You raised a fantastic question.

I do not believe a lawyer will help the finance department process the payment sooner, but I totally get your perspective.

Please let us know how the casino responds to your call. If nothing happens in the next week, you may complain completely for free here with us.

Hej, ligesom mange andre faldt jeg for Wonaco casino, og jeg har ventet på at få min udbetaling behandlet siden torsdag d. 17/07. Da noget lignende aldrig er sket for mig, vil jeg gerne bede om jeres hjælp.

Jeg bad om en udbetaling på 500 euro, men jeg har stadig 1500 at hæve, og hvis jeg fortsætter sådan her, vil jeg aldrig se dem.

hjælp mig venligst