Question about Gambling websites with Curaçao license using incorrect Merchant Category code (side 1.403)

Did you manage to obtain any info on these two merchants? I’m also looking and having no luck.

No still looking

I’d like to share my experience with Wert and ask if anyone had a similar situation.

I made deposits to an online casino using my Visa card through Wert as the payment provider. From my side, these transactions looked like normal card payments. However, when I later tried to dispute them through my bank (Revolut), the chargeback was rejected because Revolut stated that the transactions were processed as bank transfers/payment transfers rather than standard card purchases.

This is what concerns me:

I used a payment card, not a manual bank transfer.

Wert previously described the transactions as related to cryptocurrency purchases.

Revolut rejected the dispute saying that once the "transfer" was completed, the service was considered fulfilled and they could not open a chargeback case.

Because of this structure, it seems impossible to use normal Visa/Mastercard chargeback protection even though the payment originated from a card transaction.

I also contacted Wert directly. They acknowledged the chargeback request but did not offer any refund or solution, and Revolut ultimately rejected the claim.

Has anyone here experienced something similar with Wert?

Did anyone successfully recover funds or escalate the issue further with a regulator or payment network?

I’m especially interested in understanding whether this payment structure is intentionally designed to bypass normal chargeback protections for card users.

Thanks in advance for any advice or shared experiences.

i just noticed that i e-mailed you earlier..

Hi mate - I’ve been in touch with wert numerous times - george@wert.io this is the boss’ email - or one of the directors. Which is probably fraudulent anyway.

they told me I made crypto purchases and I asked for the relevant information needed to make a crypto type transaction. They just fob you off. Then I complained to the Estonian police:

I then got an email from Cosmo bet - asking me why I was asking their payment processors for transaction information- they replied and offered me a settlement of 780 Euros - which I rejected. Below is what they wrote to me. Keep at em - they are the most corrupt bunch of people I’ve ever experienced.

Nevertheless, in an effort to resolve this matter amicably and without further escalation, we are prepared to offer a goodwill settlement in the amount of EUR 781.80, strictly without admission of liability and on an exceptional basis.

Should you agree to withdraw all active disputes, we will issue a No Claim Agreement for your signature. Once the signed agreement is returned to us and confirmation is received that the disputes have been cancelled, the agreed amount of EUR 781.80 will be processed accordingly.

This offer is made on a full and final settlement basis.

We look forward to your confirmation.

—

Yours Faithfully,

Megan Sandler

Thank you for sharing this information.

My situation is very similar. I used my Visa card through Wert for casino deposits, but when I later attempted a chargeback through Revolut, the bank rejected the claim stating that the transactions were effectively processed as transfers rather than standard card purchases.

What concerns me is that:

- the payment appeared to be a normal Visa card transaction,

- card authorization details were provided,

- yet the chargeback protection was later considered inapplicable.

Wert also described the transactions as crypto-related, despite the fact that from the customer side it looked like a regular card payment.

I appreciate you sharing the contact details and your experience with the Estonian complaint process. The settlement offer you received is very interesting and raises additional questions about how these transactions are structured and handled internally.

At this stage I am gathering documentation and comparing experiences with other users who encountered similar issues.

Thanks again for your help.

They’re not legit mate, they offer you that and when you reply to accept they just don’t reply it’s all dodgy.

my bank have been really helpful - clear evidence of false merchants - false documents etc etc.

Hope you take them to the cleaners mate and they stop operating here in the UK because they will continue to target those most vulnerable.

This is my reply from them when I asked for refund before

Thank you for your email.

We have reviewed your request.

Passpoint provides payment infrastructure services to merchants. In this instance, we facilitated Open Banking account-to-account transfers that were initiated and authorised by you multiple times sdirectly within Santander’s secure banking environment. Our records show the payments were successfully authenticated and settled on separate occasions, with some additional attempts that were not completed.

As these were Open Banking bank transfers, they do not follow card chargeback processes. Once a transfer has been authorised and settled by the payer’s bank, it is processed as a completed bank payment.

Passpoint does not provide the underlying goods or services associated with these transactions. If you are seeking a refund relating to the merchant service, you will need to contact the relevant merchant directly.

If you believe there has been an error or require further review, you may contact Santander to discuss any options available under their banking procedures. Should we receive a formal enquiry or recall request via the appropriate banking channels, we will respond in accordance with the applicable process.

Kind regards,

Passpoint Support

I will try sending what you have provided thank you

Har nogen her spillet hos Bet22 eller Qbet?

Hej Lizzie, fandt du Mixcrade?

Has anyone any info on the descriptor PRPDF seems to be a subscription sort of thing.

Am seeing load of posts here ones saying they just emailing the merchants and getting a straight up refund

iv serious serious transactions, 10s and 10s to all mentioned, however my experience slightly diff when tried to query 2 genuinely didn’t know. Blank denial , banks not too willing because of authorisation of card.

aso about half in here are them fishing, u can see the convos they start or delete.however if so,some thinks easy iv a good couple hundred k they can chase can keep half.. ill lit hive u the statements and old card numbers but not all. Seems

1545832 BC LTD —-have someone bank transfer to this merchant ??

Trace their sort code on google it will tell you the bank that has the money. Email the bank and they will email the merchant or give u their details to email yourself

No nothing unfortunately 😕

Thank you for your answer .I know the bank (Trumia) but they wont do nothing

We take all allegations regarding compliance and merchant activity seriously. Please be advised that Trumia Ltd operates in full compliance with its licensing obligations and applicable AML regulations.

We have established internal procedures to monitor merchant activity and conduct ongoing due diligence and transaction monitoring. We assure you that all necessary internal reviews are conducted in accordance with our regulatory requirements. However, as a regulated financial institution, we are strictly prohibited by law from disclosing details regarding a client's account, or the results of any internal reviews, to third parties.

Regarding your reimbursement request, as previously stated, we cannot facilitate refund requests or reversals unless instructed by our client directly. Therefore, we suggest that you contact the merchant directly to request such a refund.

We have noted your comments and will take the actions we deem appropriate within our internal compliance framework. Having addressed the points within our remit, we now consider this matter concluded from our end.

Kind regards,

TRUMIA