HjemForumGenerel debat om gamblingQuestion about Gambling websites with Curaçao license using incorrect Merchant Category code

Question about Gambling websites with Curaçao license using incorrect Merchant Category code (side 1.403)

4.900.738 visninger 25.696 svar |
2 år siden
A little warning here for the CG Community: Casino Guru is an open platform where everyone is free to share their thoughts and opinions. We believe in free speech and try to be as non-restrictive as possible. That said, please remember: just because something is posted on the forum doesn’t mean Casino Guru agrees with it or endorses it in any way. We’re really happy to see players engaging in conversations, debating respectfully, and having fun doing so! That’s why we created this platform. However, we’ve noticed a growing trend – not just here, but across other platforms too – where some players, after losing money fairly in a casino, look for ways to get those funds back through their bank or payment provider, often by filing chargebacks or making false claims. We’d like to warn you: this behaviour is not only unfair – it’s also very risky! We’ve already seen and heard stories (here and elsewhere) of people who got into serious trouble trying to go down this route – including closed casino accounts across multiple platforms, closed bank accounts, debts, and even lawsuits (attempted fraud). Attempting fraud or misrepresenting the truth to a bank or provider is never a good idea and could have lasting consequences. So here’s our friendly appeal to all Casino Guru community members: Stand up against unfair and dishonest casinos. Use our Complaints Resolution Center if you need help – you don’t have to fight alone. But please don’t try to get back money you’ve fairly lost. It’s simply not worth the risk. Thanks for being part of our community – and have a great day!
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12 timer siden
gbdk

What’s your email

11 timer siden
gbdk

mcxxxxxx5942@gmail.com

6 dage siden
gbdk

Does anyone have any information yet on "Eroce" or "OUGNILE"?


I have searched high & low 😩

10 timer siden
gbdk

Did you manage to obtain any info on these two merchants? I’m also looking and having no luck.

Danixxx
10 timer siden
gbdk

No still looking

Utbmitchy
9 timer siden
gbdk

I’d like to share my experience with Wert and ask if anyone had a similar situation.

I made deposits to an online casino using my Visa card through Wert as the payment provider. From my side, these transactions looked like normal card payments. However, when I later tried to dispute them through my bank (Revolut), the chargeback was rejected because Revolut stated that the transactions were processed as bank transfers/payment transfers rather than standard card purchases.

This is what concerns me:

I used a payment card, not a manual bank transfer.

Wert previously described the transactions as related to cryptocurrency purchases.

Revolut rejected the dispute saying that once the "transfer" was completed, the service was considered fulfilled and they could not open a chargeback case.

Because of this structure, it seems impossible to use normal Visa/Mastercard chargeback protection even though the payment originated from a card transaction.

I also contacted Wert directly. They acknowledged the chargeback request but did not offer any refund or solution, and Revolut ultimately rejected the claim.

Has anyone here experienced something similar with Wert?

Did anyone successfully recover funds or escalate the issue further with a regulator or payment network?

I’m especially interested in understanding whether this payment structure is intentionally designed to bypass normal chargeback protections for card users.

Thanks in advance for any advice or shared experiences.

Aellis
8 timer siden
gbdk

i just noticed that i e-mailed you earlier..

ajb4
8 timer siden
gbdk

Hi mate - I’ve been in touch with wert numerous times - george@wert.io this is the boss’ email - or one of the directors. Which is probably fraudulent anyway.


they told me I made crypto purchases and I asked for the relevant information needed to make a crypto type transaction. They just fob you off. Then I complained to the Estonian police:


I then got an email from Cosmo bet - asking me why I was asking their payment processors for transaction information- they replied and offered me a settlement of 780 Euros - which I rejected. Below is what they wrote to me. Keep at em - they are the most corrupt bunch of people I’ve ever experienced.


Nevertheless, in an effort to resolve this matter amicably and without further escalation, we are prepared to offer a goodwill settlement in the amount of EUR 781.80, strictly without admission of liability and on an exceptional basis.


Should you agree to withdraw all active disputes, we will issue a No Claim Agreement for your signature. Once the signed agreement is returned to us and confirmation is received that the disputes have been cancelled, the agreed amount of EUR 781.80 will be processed accordingly.


This offer is made on a full and final settlement basis.


We look forward to your confirmation.


Yours Faithfully,


Megan Sandler

Aellis
8 timer siden
gbdk

Thank you for sharing this information.

My situation is very similar. I used my Visa card through Wert for casino deposits, but when I later attempted a chargeback through Revolut, the bank rejected the claim stating that the transactions were effectively processed as transfers rather than standard card purchases.

What concerns me is that:

- the payment appeared to be a normal Visa card transaction,

- card authorization details were provided,

- yet the chargeback protection was later considered inapplicable.

Wert also described the transactions as crypto-related, despite the fact that from the customer side it looked like a regular card payment.

I appreciate you sharing the contact details and your experience with the Estonian complaint process. The settlement offer you received is very interesting and raises additional questions about how these transactions are structured and handled internally.

At this stage I am gathering documentation and comparing experiences with other users who encountered similar issues.

Thanks again for your help.

ajb4
7 timer siden
gbdk

They’re not legit mate, they offer you that and when you reply to accept they just don’t reply it’s all dodgy.


my bank have been really helpful - clear evidence of false merchants - false documents etc etc.


Hope you take them to the cleaners mate and they stop operating here in the UK because they will continue to target those most vulnerable.

8 timer siden
gbdk

Hi mate - I’ve been in touch with wert numerous times - george@wert.io this is the boss’ email - or one of the directors. Which is probably fraudulent anyway.


they told me I made crypto purchases and I asked for the relevant information needed to make a crypto type transaction. They just fob you off. Then I complained to the Estonian police:


I then got an email from Cosmo bet - asking me why I was asking their payment processors for transaction information- they replied and offered me a settlement of 780 Euros - which I rejected. Below is what they wrote to me. Keep at em - they are the most corrupt bunch of people I’ve ever experienced.


Nevertheless, in an effort to resolve this matter amicably and without further escalation, we are prepared to offer a goodwill settlement in the amount of EUR 781.80, strictly without admission of liability and on an exceptional basis.


Should you agree to withdraw all active disputes, we will issue a No Claim Agreement for your signature. Once the signed agreement is returned to us and confirmation is received that the disputes have been cancelled, the agreed amount of EUR 781.80 will be processed accordingly.


This offer is made on a full and final settlement basis.


We look forward to your confirmation.


Yours Faithfully,


Megan Sandler

3 timer siden
gbdk

Hi iv played on cosmo bet. What bank descriptors are wert.io

2 timer siden
dedkgb

Har nogen her spillet hos Bet22 eller Qbet?

Automatisk oversættelse:
LizzieCG
2 timer siden
fidkgb

Hej Lizzie, fandt du Mixcrade?

Automatisk oversættelse:
2 timer siden
gbdk

Has anyone any info on the descriptor PRPDF seems to be a subscription sort of thing.

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