The casino just sent refunds straight away, I never recieved any response from rapyd! But make sure to report them so fca will take notice. Also I think gambinini might be related to nextrast as https://gambinini.com/ when you look at their operator at the bottom it says nextrast solutions!
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col211
JosieRosie46
Guld
JosieRosie46
3 uger siden
Betportal? Well they stated in email that they were closing my account (probably because I won) then said they will refund original deposit amounts. However I still haven’t received one of them
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DjumK
voodoo4
Guld
voodoo4
3 uger siden
Thanks for the update. Good to hear you've managed to recover at least some of the money.
Do you remember roughly how long the successful chargebacks took? I'm particularly interested in the cases Xpate challenged. Did your bank ask you to provide additional evidence, or did they eventually resolve the disputes without anything further from you?
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DjumK
johnmaddisonn1
Guld
johnmaddisonn1
3 uger siden
Thanks, that helps. I'll keep checking my cases individually as well.
One thing I'm curious about: when Xpate challenged your chargebacks, did your bank show you all the documents they submitted, or only a summary? I want to make sure I have the opportunity to review everything and respond if something doesn't match my transactions.
Hopefully your remaining cases will be resolved in your favour too.
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DjumK
billi85
Guld
billi85
3 uger siden
Thanks, I appreciate it. Hopefully you'll get some good news on the remaining cases soon.
I'm still waiting on a few of mine too. Have you noticed whether Xpate tends to challenge certain transactions more than others, or does it seem completely random? I'm wondering if the disputed amount makes any difference.
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Foxtrot90
Littlekitten8
Diamant
Littlekitten8
3 uger siden
What merchant names did you have from depositing with rolletto? I may be able to point you in the right direction for a couple
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voodoo4
DjumK
Guld
DjumK
3 uger siden
The successful ones took several weeks, although the timing varied from case to case.
For the chargebacks Xpate challenged, my bank sent me their documents and gave me an opportunity to respond. I had to provide additional evidence and explain why some of the documents didn't match my actual transactions.
After that, a few cases were resolved in my favour without any further action from me. Others are still pending, so I'm expecting those to take longer.
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Foxtrot90
Kelly1234
Diamant
Kelly1234
3 uger siden
Do you have any merchant names that Rapyd process please? I have them down with FSTCN but unsure on others.
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billi85
DjumK
Guld
DjumK
3 uger siden
From what I've seen, it seems pretty random. Xpate challenged some smaller transactions while others involving larger amounts went through without any further response.
I haven't noticed a clear pattern with vercs2 or tokdom either. Even transactions under the same descriptor have had different outcomes.
I'm still waiting on several cases, so it's difficult to say whether the amount actually makes a difference.
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johnmaddisonn1
billi85
Guld
billi85
3 uger siden
Thanks, I will. I'm still trying to find reliable contact details for Visual Mill and XOR Visual Layer.
Have you already contacted Cardaq regarding Art Solution? I've seen it mentioned as the acquirer, but I'm curious whether anyone has actually received a response or managed to get a refund through them.
I'll share any updates if I make progress with these transactions.
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johnmaddisonn1
Alfred_ANTONYAN21
Guld
Alfred_ANTONYAN21
3 uger siden
Thanks, I appreciate it. I'll let you know if my bank confirms anything else about FOLVEX, SALDRO or PELVAN.
By the way, have you actually managed to get any refunds from those three, either directly or through chargebacks? I'm still trying to decide whether it's worth contacting Xpate or going straight through my bank.
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Littlekitten8
Sølv
Foxtrot90
3 uger siden
Hvilke handelsnavne fik du fra at indbetale med Rolletto? Jeg kan måske pege dig i den rigtige retning for et par stykker.
What merchant names did you have from depositing with rolletto? I may be able to point you in the right direction for a couple
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3 uger siden
Thankyou.
Nxtrast
Stackvera Enterprises
Santeda
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Kelly1234
Foxtrot90
Diamant
Foxtrot90
3 uger siden
I only had gambinini and nextrast. Although I think telepxl could be related to them as it went via a domain called ‘ghost.rapyd.net’
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JosieRosie46
Platin
3 uger siden
Did anyone manage to find
SWIDOM
INNITEM
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Foxtrot90
Kelly1234
Diamant
Kelly1234
3 uger siden
Yeah I think it is. I’ve had the same.
Cake capital potentially too
Redigeret
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Foxtrot90
Littlekitten8
Diamant
Littlekitten8
3 uger siden
Are they the only 3 you have?
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Littlekitten8
Foxtrot90
Sølv
Foxtrot90
3 uger siden
They’re the only ones from rolletto I have these from other casinos….
cake capital
Social gents
social king
Skins trade
Social playoo
Plexian Casino
Code With Axelsoft
any help greatly appreciated 😀
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Lisa2
Alfred_ANTONYAN21
Platin
Alfred_ANTONYAN21
2 uger siden
Thanks, that's useful. I wasn't expecting Walleto to be involved with those three.
Have you tried contacting DOLVIK, NEXRIM or KANTIQ directly? I'm particularly interested in whether any of them actually respond or offer refunds.
I'll check with my bank to see if my transactions were processed through Walleto as well.