Mr. Bet vil ikke bekræfte min konto, og jeg kan ikke hæve mine penge (side 3)

Hvorfor blokerede de din konto? Var der noget i dine dokumenter, der ikke stemte?

Ja, min konto er ikke blokeret, og hvorfor blokerer de den, du sagde om det?

This is what I can create in my banking online app. I'm sorry to hear that you have to got he the bank personally to receive this statement, it's so inconvenient.

I will make a note to make sure that I can advise other players with same problem far better.

Thank you very much for your efforts!

Can you Tell my how long it takes that someone looking at my Case?

Sprødt, så hø er løst hos mig, og jeg har bekræftet, at penge er på vej

du går i banken og går til en rådgiver, spørger ham, om han må lave kontoudtog for de dage, hvor de beder dig om noget, og så uploader du det

vi forstod ikke hinanden i starten.

Jeg kan også gøre alt i min netbank, kun vi får kontoudtog fra måned til måned.

det virkede nu, men det gør ikke noget

Var i banken i dag, det kan de ikke. Der er intet navn på maskinen. fedt nok

Du skulle have gået til en rådgiver.

er du i Sparkassen?

de kan udtrykke et normalt, rektangulært udsagn af denne art? Du ved hvad jeg mener og jeg sender dig et billede med hvad jeg mener, det virker 1000%, det virkede også for mig

Ja, jeg har den ting, men intet navn på den 😀

Er der et navn nederst til højre?

fordi jeg har et navn på den og den er også fra Sparkassen

Jeg skulle printe salget ud ved maskinen, ellers ville det angiveligt ikke være muligt. Og du ved, der er intet navn

Så alt fungerede for mig, jeg fik mine penge udbetalt

i dag for pengene

Hello,

from what I can see, the cmplaint team has 4 days to response.

From what I see Petronela is working on that and needs to clerify some statements. Kindly wait for her to get back to you.

Now I understand that it works differently with German banks, so I am grateful for your council. 🙏

That's great!

I truly hope that this was your longest KYC adventure!

Hello, can anyone help me? I’m struggling with account verification on Mr.Bet

May I ask what exactly is the struggle there, and how long exactly are you waiting for your verification?

I'm asking just because we usually give casinos 14 full days to proceed with it, as was explained in your complaint as well.

Have you submitted all the required documents and they still haven't approved them, right?🤔

Yes, I uploaded the ID which I was asked, now they’ve gone ahead to block my account

I think Mr.Bet Casino is a fraud, I have been registered with their casino directly with my Gmail account, and I proceeded to upload my National identity card for my profile verification and which I have been waiting for the verification for over 5days now only for them to block my account with the reason that the address I added on the site does not correspond with the one on my ID of which I never added any address in the site, can anyone help me with this? They’re trying to scam me out of my winnings on their Casino

I believe that it is really important to provide all the required documents to the casino, as it is shown on the screenshot you posted.

Have you done that already?