Anyone heard of basswin casino, suspect withdrawal methods (side 11)

My advise is leave your balance alone this is a tactic based on your volatile play style. To delay paying you in the likelihood that you will spin through it within 30 days out of impatience.

Avoid this site like the plague. Your probably playing because you have gambling problems and are on gamstop. They're taking advantage of this.

Try to logout and stay off it.

I not touching it haha I know that’s why they have such a low withdrawal, but have had withdrawals back to back and only deposited twice in 6 months. It’s far too much money to throw away so I shall wait, but thank you

It is hard to say, indeed, why they don't let you withdraw that money.

Just know, please, that if you see that it is taking way too long, we are here to help.

Similar issues to others. Trying to withdraw funds and comes back saying they had technical errors. I've done everything they asked, sent proof of address, verified payment, sent images of driver's licence, but still there are problems. The support team offer nothing but templated responses that don't acknowledge the actual query.

My bank gave a clear explanation as to to why the payment was declined, so I emailed this the basswin but they seem to ignore it. Is it worth raising a complaint with anyone?

Hey, does this mean that you have already successfully verified or not when you sent them what they asked you to do? How long have you been waiting for your money? What did the bank tell you as a reason when you say that you learned from them why the withdrawal is declined? 

Try answering my questions and we will see if it would be appropriate to file a complaint or not.

Hi

any updates on withdrawing your winnings ???

Does anyone recognise this payment E0000397 I have been charged by them

Hi, I don't know what that means. Maybe you could explain it a little more. If you have any doubts, have you tried asking the casino? 

Hi, Iv suffered all the issues mentioned in previous threads.

everything has now been verified and I have received my first withdrawal of €400 on Mastercard, they wait for the 36th hour to complete the withdrawal.

at this rate it will take me 6 months to get my winnings..

has anyone been successful drawing all their winnings over such a long period of time ?

Have you had any luck with multiple withdrawals ?

it’s gonna take me 4 months with the 36 hour rule ?

I can see that they have these limits on their site:

Please let us know if they are not sticking to those, so our complaint team can have a look at it, for sure.

Please process my withdrawal

Hey, are you looking forward to the withdrawal in this casino too? If so how long please? 

Could you tell us more about your experience so we know if we could help you?