Har været hos dem siden før de blev til jokaviproom, godt over 6 år. Jeg har altid haft en nogenlunde positiv oplevelse med dem.
Sidste år vandt jeg over $250.000, de sendte mig endda en lykønskningæske med en flaske Chandon og chokolade.
Men på trods af at deres side annoncerede det maksimale enkeltstående udbetalingsbeløb på $50.000, blev jeg informeret om, at jeg kunne indsende en anmodning om udbetaling én gang om ugen for et maksimalt beløb på $10.000.
Da jeg spurgte den tildelte VIP-manager hvorfor det var tilfældet, sagde han, at det var ledelsens skøn at bestemme, hvor meget der kunne hæves, og at de traf den endelige beslutning om beløbet.
Have been with them since before they became jokaviproom, well over 6 years. I've always had a somewhat positive experience with them.
Last year I won in excess of $250,000, they even sent me a congratulatory box with a bottle Chandon and chocolates.
But despite their page advertising the max single withdrawal amount being $50,000, I was informed I could submit a request for withdrawal once a week for a maximum amount of $10,000.
When I questioned the allocated VIP manager why that was, he said it was management discretion about how much could be withdrawn and that they made the final decision on the amount.