⭐ 1 stjerne – Helt skammeligt! Undgå dette casino!
Helt igennem ulækker oplevelse. Jeg indbetalte mine hårdt tjente penge på dette casino, pengene blev trukket fra min bankkonto, og derefter hævdede casinoet, at de aldrig havde modtaget betalingen.
For at gøre tingene værre, gav jeg dem bevis for transaktionen, der tydeligt viste, at pengene var gået fra min konto, men de nægtede stadig at bekræfte modtagelsen eller løse problemet.
Hvordan kan en virksomhed forvente, at kunderne skal stole på dem med deres penge, når de ikke engang ordentligt kan undersøge en manglende indbetaling?
Jeg har gjort alt, hvad der kræves af mig som kunde. Jeg har betalt, fremlagt dokumentation og kontaktet dem om problemet. I stedet for at få en ordentlig løsning, har jeg mistet alle pengene.
Dette er fuldstændig uacceptabelt. Et velrenommeret casino bør tage manglende betalinger alvorligt og gøre alt for at spore pengene i stedet for at lade kunderne jagte deres egne penge.
Jeg anbefaler kraftigt, at folk tænker sig om en ekstra gang, før de indbetaler en eneste dollar hos dette casino. Hvis det er sådan, de håndterer manglende indbetalinger, ville jeg bestemt ikke betro dem et større beløb.
En absolut skammelig oplevelse. Nul stjerner, hvis jeg kunne.
⭐ 1 Star – Absolutely Disgraceful! Avoid This Casino!
Absolutely disgusting experience. I deposited my hard-earned money into this casino, the funds were deducted from my bank account, and then the casino claimed they never received the payment.
To make matters worse, I provided them with proof of the transaction clearly showing the money had left my account, yet they still refused to acknowledge receiving it or resolve the issue.
How can a business expect customers to trust them with their money when they can’t even properly investigate a missing deposit?
I have done everything required of me as a customer. I made the payment, provided evidence and contacted them about the problem. Instead of getting a proper resolution, I’ve been left out of pocket with absolutely nothing to show for it.
This is completely unacceptable. A reputable casino should take missing payments seriously and make every effort to trace the funds rather than leaving customers chasing their own money.
I strongly recommend people think twice before depositing a single dollar with this casino. If this is how they handle missing deposits, I certainly wouldn’t trust them with a larger amount of money.
An absolutely disgraceful experience. Zero stars if I could.