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1xBet Casino – Anmeldelse

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Santi.Mendoza
Bronze
• i går
They are lying
I withdrawed money, acc shows it's already cashed out but the bank is saying that nothing was sent on this account, no transfer.
this is casino of frauds.

  • Nothing to like here honestly. At first the site looks ok and simple, but that’s it, no real positives after that
Hady5056
Bronze
• 1 måned siden
The company closed my account after depositing 70,000 EGP"
• "No response for weeks"
• "Possible unlicensed operation under new CGA structure"
Selectbet
Sølv
• 4 måneder siden
I've been losing money on 1xbet for three deposits, and I was finally able to withdraw it after the third. I received the first withdrawal in 10 minutes.
However, I haven't received the second withdrawal for over 28 days. I'm having a hard time.
I haven't made any bad bets or misbehaved, but 1xbet won't pay me. Customer service says the withdrawal will be processed soon and that I should wait.
The withdrawal was already approved.
However, I've waited 24 hours and still haven't received the money. When I contacted them, they told me to wait another 48 hours and promised it would arrive within that timeframe. Now, 672 hours (28 days) have passed, and they're still making me JUST WAT through customer service and lying about contacting the relevant department.

I requested a withdrawal via mobile wallet, and they initially said they'd already paid the money and that there was a problem with my mobile wallet. However, by then, I had already processed several other transfers via my mobile wallet.
When I told them, they changed their story and lied again, saying the payment was being processed.

And now they're telling me to wait 28 days.
No matter how many times I ask why the withdrawal is delayed, they won't tell me anything and just tell me to wait another 28 days. This is a complete disregard for the customer and a complete rip-off.

I can't understand this behavior. It's truly infuriating.

And Time was gone.... Finally today is over 28days.
They didn't give me my money as i expected.
  • design many games
  • Withdrawal delay problem is very serious
  • Customer center's response to withdrawal delay is consistent - just wait.
1xBet Casino
Hello,

We completely understand how frustrating a delay in withdrawals can be.

Once the withdrawal is approved on our end, the process is then managed by the payment system/ issuing bank, which may take anywhere from 1 minute to 7 banking days. Our specialists are doing everything possible to expedite this process and ensure prompt receipt of funds.

If the funds have not been credited to your account within 7 working days, please contact our support on the website or app and provide the withdrawal details. Additionally, send your request to our email: [email protected]. We will take it under control and try to assist you as quickly as possible.

Let us know if you have any additional questions in the meantime.
Puma666
Bronze
• 4 måneder siden
Jeg ønsker at indgive en formel klage mod 1xBet af følgende årsager:
*Kundeservice via chat er meget ubehagelig: Agenter taler dårligt til kunderne, nogle gange respektløst, og blokerer bevidst for diskussionen.
*Der er total uagtsomhed: spillerne bliver behandlet dårligt, og der ydes ingen seriøs hjælp.
*Notifikationerne fra 1xBet er vildledende: de reklamerer for bonusser eller gaver, som du aldrig modtager, og selv når de krediteres, virker de ikke.
*Procedurerne er uigennemsigtige og bevidst komplicerede, hvilket gør ethvert krav meget vanskeligt.
*Der er ingen, der er rigtig kompetente at kontakte.
Endelig blev *personlige oplysninger videregivet, hvilket er en yderst alvorlig lovovertrædelse.
Jeg mener, at disse fremgangsmåder ikke respekterer hverken spillere eller reglerne for en pålidelig tjeneste. Jeg anmoder Casino Guru om at gennemgå min situation og gribe ind over for 1xBet for at sikre, at mine rettigheder respekteres, og at disse problemer håndteres.
Tak på forhånd for din hjælp.
  • Svindel
1xBet Casino
Dear Puma666,

Thank you for sharing your feedback with us. We are very sorry to hear about your negative experience and we sincerely apologize for any inconvenience caused. Please be assured that we take such concerns very seriously. We never intend to mislead our players or provide an unsatisfactory level of service. Your comments have been forwarded to the relevant departments for review.

Regarding your concern about personal information, we would like to emphasize that 1xBet strictly complies with all applicable laws and regulations on the confidentiality of personal data. You can review our rules on this matter in Section 29 of our Terms and Conditions. If you believe there has been a breach, we kindly ask you to provide more details (such as your account ID or the specific case) at [email protected], so that our Security Department can immediately investigate.We value your trust and will do our best to address your concerns as quickly as possible.

Best regards,
1xBet Team
sujan86
Bronze
• 5 måneder siden
They closed my account, including the deposited amount, claiming it was due to multiple accounts. But I definitely do not have any other account. id:1154480481
  • nothing
  • they dont pay
  • bad support
1xBet Casino
Hello sujan86,

Thank you for reaching out! It is important for us to emphasize that our main objective is to adhere to the gaming policies that preserve the environment of fair play and safe gambling and our players' security. In this situation, our Security department conducted a detailed investigation and found that you have multiple accounts, which is strictly prohibited by the Rules.Due to our Terms and Conditions, multiple account registration is considered a violation and is against the rules of the players' community as well as the Rules of the Bookmaker Company. To ensure clarity and fairness, our company rules are presented to all customers before registration, which can help our customers make informed decisions. In case the customer needs to revisit these guidelins, the complete information in the 'Rules' section on our website.Due to the current situation, we regret to inform you that the accounts will stay blocked. If you have any other questions or queries, feel free to contact us via our support email, the address of which can be found in the contact section.
alfiandaris
Sølv
• 5 måneder siden
My 450,000$ is still locked
After 3 months of submitting appeals everywhere , they still refuse to verify my account and pay me .
Stay away from 1xbet at all cost
jm18
Bronze
• 9 måneder siden
Initially, I appreciated the wide variety of games, user-friendly interface, and convenient deposit methods (Interac e-transfer) offered by 1xBet. Unfortunately, things quickly turned negative when I attempted to withdraw my winnings of $2,995.56 CAD.

My account was unjustly blocked under false accusations of multi-accounting, despite providing all requested verification documents multiple times. 1xBet refused to provide credible evidence supporting their claims. Even after escalating my issue through AskGamblers, 1xBet explicitly refused to cooperate, resulting in my complaint being closed unresolved.

I strongly caution others—1xBet has proven untrustworthy and uses unethical tactics to avoid honoring legitimate withdrawals.
  • Good game variety
  • Attractive betting markets
  • Easy and convenient deposits via Interac e-transfer
  • Account unfairly blocked
  • Withdrawal of $2,995.56 CAD unjustly refused
  • False accusations of multi-accounting without proof
  • Poor customer cooperation and communication
  • Unethical delay tactics
1xBet Casino
Dear user,

Thank you for your feedback.

We regret that your experience did not meet expectations and understand how concerning this situation must be. Please note that account restrictions are only applied after a thorough investigation by our Security Department, and always in accordance with our Terms and Conditions.

We acknowledge your efforts in completing the verification process and apologize if the communication fell short. However, due to confidentiality protocols, we are unable to publicly share specific evidence regarding such investigations.

If you believe there are still grounds for review, we encourage you to contact [email protected] from your registered email, referencing your case and AskGamblers ticket for reevaluation.

We appreciate your understanding and thank you for bringing this to our attention.

Sincerely,
1xBet Support Team
moha172023
Bronze
• 10 måneder siden
‏I recently experienced a significant issue with 1xBet regarding a deposit I made. Despite following all the required steps and providing all necessary documentation, my problem remains unresolved after 23 hours of back-and-forth communication with their support team.

‏Here’s a summary of what happened:
‏1. I made a deposit, but the funds did not appear in my account.
‏2. I contacted customer support, and they asked me to provide proof of the transaction. I sent them all the required documents, including bank statements and transaction details.
‏3. After reviewing the documents, they asked me to wait while they investigated. However, after several hours, they repeated the same request for documents, even though I had already provided everything.
‏4. This cycle continued multiple times, and I was repeatedly told to "be patient" without any clear resolution or timeline.

‏I find this level of customer service unacceptable. The lack of professionalism and the constant repetition of requests for documents I’ve already provided is frustrating and time-consuming. I expected a more efficient and transparent process from a platform as large as 1xBet.

‏I urge 1xBet to:
‏- Resolve this issue immediately.
‏- Improve their customer support system to avoid such delays in the future.
‏- Provide clearer communication and realistic timelines for issue resolution.

‏Until this matter is resolved, I cannot recommend 1xBet to anyone. I hope they take this feedback seriously and work on improving their services.
1xBet Casino
Dear user,

Thank you for providing detailed information about your issue.

In this case, we recommend that you contact our **live support chat** or send an email to the appropriate support department to follow up on your deposit status. Please make sure to provide all relevant details, including:

- Your **account ID**.
- The **date, time, and amount** of the transaction.
- The **payment method used**.
- A **screenshot or photo of the payment receipt**, clearly showing the date, time, amount, sender’s account number, and recipient’s account number.

Please be aware that processing deposits can sometimes take up to **24 hours**. In rare cases, if there are technical issues on the payment system's side, the process may take up to **7-14 business days**.

If the transaction was made using **cryptocurrency**, kindly provide the **transaction hash** along with the screenshot.
If you have already contacted our support and not received a response, we recommend you keep following up with the support team via chat or email.

We appreciate your patience and cooperation.

Best regards,
The 1xBet Team.
bruno1007l
Sølv
• 11 måneder siden
De blokerede min konto uden nogen grund og uden forklaring, da jeg kontaktede support sagde de kun, at de forbeholder sig retten til at forbyde væddemål uden at give nogen forklaring.
  • Konto blokeret
1xBet Casino
Dear User,

We do not block accounts without a valid reason. In previous cases, the Security Department has conducted thorough investigations into suspicious accounts, which are always notified before being blocked due to violations of the betting platform's rules.

If you have any concerns regarding your account, we recommend that you contact the Security Department for further clarification.

Best regards,
The 1xBet Team
REKTO
Bronze
• 11 måneder siden
ID account : 212327455

This website has demonstrated unprofessional and unfair behavior towards its users. I have submitted all the required documents, including official document photos, my bank statement, and my Skrill account details. However, instead of resolving my issue and paying me the money owed, they fabricated illogical excuses and made baseless accusations.

I have been accused of hacking accounts and breaking laws, which is completely unreasonable. The matter escalated to the point of being threatened with accusations of financing terrorism and filing a case with the international law enforcement agency (Interpol) simply because I won $1,400.

Such actions can only be described as violations of integrity and credibility. This website exploits its power to threaten users and prevent them from standing up for their rights.
  • The support team is not responding
  • Closing accounts without justification
1xBet Casino
Dear Player,

We regret what has happened. In any case, if you still have questions regarding the decision made by the **security department after the investigation, you can request more information by contacting **[email protected].

Thank you for your understanding.

Best regards,
The 1XBET Team
DestinyZ93
Bronze
• 12 måneder siden
Account ID: 1098108033

I deposited 5000 SGD with 1xBet , and made a few bets subsequently, theres losses and winnings, but ultimately my balance was 12k SGD. i tried to withdraw, and the verification process started. i understand that its part of their process to verify the account. But it started to get ridiculous , first they ask me to fill in the details on my account, then they ask me to take a selfie of me & my NRIC together with their security's team message, which i did. Then, they asked me to send my utility bill . The whole process has delayed for more than a week which is significantly longer than all other betting sites/casino. Why does it feel like they are intentionally delaying the process to not pay out?

It has been more than 10 days, and i have received no updates on my account. If there are active replies from 1xbet team, the overall experience would have been way better. But due to the lack of replies, inefficient support team, it just makes the whole experience feels like a scam.

  • Horrendous live chat support team
  • Unable to withdraw funds
  • Extremely long verification process
grassgrossmy
Bronze
• 1 år siden
Here is how 1x bet scam people
1. Deposit scam -bank transaction successfully but they keep telling you they didn’t receive. When summit report to customer chat they will ask you to send email, when you’ve sent email they takes 1week to reply you, they ask proof of slip receipt blablabla then takes 3-5 days reply you again, you try to use chat support it’s disabled and email no reply anymore.

2. Withdrawal scam - when you trying to withdraw your winnings they will rejected first and they will tell you their some banking technical issues please summit your withdrawal later , this trick is make you get in the casino and bet again and lose all your money or half.

3. Registration scam - they’ve quick sign up option and the username and password is set by them , if you use quick sign up option to deposit and play you will get big trouble if you don’t save the password and username number. You have to email them again and wait for a month to solve/unsolved this problem.

4. Banking companies withdraw to your account- all the money wining transfer to your account is under different companies, which mean this all companies are suspicious money laundering.
, I’ve checked the companies background and yes all the details are fake , company address is fake, company registration date is just few month only, some companies are selling food,mobile,dress,toy. Please take note you will take all responsibility of it when your bank questioning you and you will investigate by them and freeze bank account.

I’m victim of deposit scam, I’ve deposited and they told me I’m using multi account, I really don’t understand what they mean , I only have 1 account playing with , I try to email them and yes there’s no more updates and my live chat is disabled as well.

ID:196727839
Registered on : 06/06/2020
Deposited: MYR1800
Deposited date:19/12/2024
Deposited Time: 16:55
To company:
Business Name:CH PC ENTERPRISE
Business Registration No.003645278W /202403239642
Business Type
WHOLESALE OF COMPUTER HARDWARE, SOFTWARE AND PERIPHERALS
Business
Commenced
2024-09-09
State
WILAYAH
PERSEKUTUAN
  • Rejected withdraw
  • Deposit scam
  • Disabled live chat
  • Email no response
1xBet Casino
Dear, grassgrossmy!
We understand how important quick and easy transactions are, which is why we strive every day to ensure a fast and automated process for depositing and withdrawing funds within a few minutes. However, due to the workload of payment systems, transactions may sometimes take a bit longer. Additionally, there are several other reasons for delays, such as errors in filling out deposit requests or technical difficulties on the server side.
For a faster resolution of your issue, we recommend contacting our support team via online chat or through our official email. Please provide the following transaction details:
- ID (player account number)
- Date and time of the transaction
- Transaction amount
- Name of the payment system
- Screenshot or photo of the receipt showing the date, time, and transaction amount.
Once your request is assigned a unique ticket number, our specialists will begin processing it. There is no need to submit repeated requests—just wait for feedback via email.
When registering, every player is informed about and agrees to the rules of our betting platform. All fields marked with a red asterisk in your personal account must be filled in. If a player wishes to change any data, they must contact support using the email address registered in their account. Winnings can only be transferred to the wallet number used for the deposit.
Please double-check your payment details, as the accuracy of the provided information is the sole responsibility of the player.
We hope this information has been helpful.
Sincerely,
The 1xBet Team
dakesh
Bronze
• 1 år siden
1xbet has been a great way to keep myself entertained. They offer a ton of games from various sports to live casino options and it never gets boring. The Casinguru tips have been a hug help in improving my games and understanding betting strategies. I really trust 1xbet because it's genuine are reliable platform no fake stuff here. The betting options are fair and the results are transparent which is big plus .My only issue is that sometimes customer support can be slow to respond but other that it's been a great experience
  • Diverse game options
  • Reliable and genuine
  • Helpful Casinguru tips
  • Fair and transparent
  • slow customer support
1xBet Casino
Dear Dakesh,

Thank you for your wonderful feedback! We're thrilled to hear that you've found 1xBet both entertaining and reliable, and we’re glad the variety of games and transparent betting options have enhanced your experience.

We appreciate your understanding regarding occasional delays with customer support and are actively working to improve response times.
Thank you for trusting 1xBet, and we look forward to continuing to provide you with a great gaming experience!

Best regards,
The 1xBet Team
Tejas-486
Bronze
• 1 år siden
When I first signed up for 1xbet, I was drawn in by the welcome bonus for casino section it seemed like a great deal, but after playing for a while, I realized how tough it is to actually unlock the bonus. The requirement are pretty high, and unless you're playing constantly, it can take a while to meet them. But I am a heavy bettor soo it's ok for me.

I've been playing mostly roulette and blackjack, and I've had a few good sessions, I'm very close from unlocking the full bonus. The platform itself is solid, but the high playthrough requirements are a drawback for anyone hoping to cash in on the bonuses quickly specially for casual bettors
  • Attractive welcome bonus for new players
  • Fun variety of casino games, especially table games.
  • High wagering requirements for bonuses.
  • Limited customers support availability during off-hours.
1xBet Casino
Hello,

Thank you for sharing your experience! We're glad to hear you’ve been enjoying our casino games, especially roulette and blackjack, and that the welcome bonus has been a motivating factor for you. While the wagering requirements can be challenging, they’re designed to keep the bonus system fair and rewarding for active players like yourself. We appreciate your understanding as a heavy bettor and value your feedback about the platform.

Your note about customer support availability is also important, and we’re working on enhancing our service to better meet your needs.
Thank you for choosing 1xBet!

Best regards,
The 1xBet Team
mblank
Sølv
• 1 år siden
don use this 1xbet when you are playing big bets USD 1K ABOVE you be short change when you withdrawal, and if you are winning total bets of 5k above , guess what you be short change. consider lucky if they still pay you.
  • scam they will never pay in full when you win big
  • cheats . do not use crypto to deposit , you receive 20% less cheats
  • rude live chat operator that keep repeating the same scam when you face withdrawal issue.
  • cheats email , they email you with all lies that they already pay your winnings but you receive less by alot . your account will state the full $$ which you receive only 70%%. super cheats
1xBet Casino
Dear mblank,

We sincerely regret that you feel this way about your experience. Ensuring a fair and transparent environment for all our customers is one of our top priorities. Allow us to address your concerns.
Regarding withdrawals, we process payouts based on the exact amount reflected in your account. If discrepancies arise, they could be due to factors such as exchange rate fluctuations, transaction fees, or incomplete verification. For large bets and winnings, our platform adheres strictly to the terms and conditions outlined in our policies, and we encourage users to review these for clarity.

As for deposits via cryptocurrency, variations may occur due to market volatility and associated transaction fees, which are common across financial platforms. However, we are committed to ensuring you receive accurate amounts and will gladly review any concerns further.

We apologize if you found our live chat or email support unsatisfactory. Providing exceptional customer service is important to us, and we will work to improve the quality of responses and resolution of issues.
Please contact us directly with your account details at [email protected], and we’ll investigate your case thoroughly. We value your trust and are committed to resolving any misunderstandings. Thank you for bringing this to our attention.

Sincerely,
The 1xBet Team
Mukul_Anand344
Bronze
• 1 år siden
I really enjoy the casino section of 1xbet especially the variety of slot games available . The graphics are high-quality and the themes are engaging making for an enjoyable gaming experience I appreciate the addition of progressive jackpots which adds an exciting element to gameplay However, I found the selection of live dealer games to be quite limited Expanding this section would make it more appealing to those who enjoy the interactive experience of live gaming.
  • High quality graphics in slots.
  • Engaging themes and progressive jackpots.
  • Limited live dealer game selection.
1xBet Casino
Hello,

Thank you for sharing your experience! We're delighted to hear you enjoy the variety of slot games and appreciate the quality graphics and engaging themes. It's great to know the addition of progressive jackpots has added excitement to your gameplay. We also value your feedback about the live dealer games and understand the importance of offering a broader selection. Your suggestions help us improve, and we’ll work on enhancing this section to provide a more interactive and enjoyable experience.

Best regards,
The 1xBet Team
shantnu1109
Bronze
• 1 år siden
when I got to know about roulette spin I became it's fan literally I am so much into it now. Playing roulette on 1xbet is so wasy I learnt it in very less days and now I play it very well landing on my mother was so exciting .
Now I am trying other casino games I see some new version on 1xbet and I am gonna try them real soon
I like 1xbet for its casino games and even for betting on sports but there are few things I wanna callout like verification is most irritating here the number of documents they take for verification is just too much .
  • highs of big wins
  • realistic roulette wheel
  • engaging gameplay
  • verification is lengthy
1xBet Casino
Dear shantnu1109,

Thank you for your feedback!
We're thrilled to hear you enjoy playing roulette and exploring our casino games. It's great to know you're finding the platform easy to use and are excited to try new versions of games. We appreciate your honesty about the verification process and understand it can be time-consuming; we aim to ensure a secure and reliable experience for all our users. Your input is invaluable, and we'll work on making improvements to enhance your overall experience.

Best regards,
The 1xBet Team
timmy3133
Bronze
• 1 år siden
what i said in cons they scammed me 70000 there is no way 1x bet will get out of this unless they kill me
  • scamming
  • cannot cashout
  • they wont let you take your win
  • no pros
andersonsantos
Bronze
• 1 år siden
Jeg har været hos 1xBet i over et år nu, og jeg kan sige, at det er en af ​​de bedste. Pålideligheden af ​​platformen er bemærkelsesværdig, jeg har allerede foretaget flere hævninger, og jeg har aldrig haft problemer med dem. Hvad mere er, kampagnerne og bonusserne er fantastiske! Hver gang jeg laver en indbetaling, venter jeg på at se, hvilke tilbud der er tilgængelige.
1xBet Casino
Thank you for sharing your positive experience with 1xBet! It's great to hear that you've been enjoying the platform's reliability, smooth withdrawals, and fantastic promotions. Your feedback is valuable, and we're happy to know you're making the most of the offers available. We hope your experience continues to be just as rewarding!
masterofghana
Bronze
• 1 år siden
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eltontips
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• 1 år siden
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vinicius2025
Bronze
• 1 år siden
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Bronze
• 1 år siden
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Bronze
• 1 år siden
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poivon
Guld
• 1 år siden
Edit: Jeg har redigeret min anmeldelse, hvor jeg sætter hurtige udbetalinger, hvilket er sandt, og jeg sætter negativt mange problemer med betalingssystemet, hvilket er det, der forsinker ind- og udbetalinger for at være retfærdige, og jeg har ændret min oplevelse fra meget negativ til neutral for at være fair.
---

Min erfaring med 1Xbet var meget god indtil sidste uge, hvor jeg indsatte R$100,00 og formåede at tilføje 900 reais til min saldo i spilleautomater, hvor jeg bad om en udbetaling.
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Rohe
Bronze
• 1 år siden
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Fer70
Sølv
• 1 år siden
Jeg vil opdatere min anmeldelse, jeg har ventet på min udbetaling i 6 dage, jeg er en fuldt verificeret bruger og rubinniveau, hvilket betyder, at jeg allerede har foretaget flere ind- og udbetalinger, på den anden dag begyndte jeg at anmode om support i chat og operatørerne har været de værste De er uhøflige og bliver fornærmede, når jeg spørger dem, hvorfor det tager længere tid end normalt (de forstår ikke, at deres løn kommer fra de penge, du efterlader i deres casino). Nå, den dag i dag fortæller de mig kun, at tilbagetrækningstiden ikke er casinoets ansvar. casino og at jeg skal vente den maksimale periode. Jeg råder dig til ikke at spille på dette sted under nogen omstændigheder, se bedre efter et andet casino med bedre service.
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Morisph88
Bronze
• 1 år siden
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Bronze
• 1 år siden
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Bronze
• 1 år siden
Hey everyone, thought I'd share my take on 1xbet's online casino.
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