Hej alle sammen
Jeg håber, I alle har det godt.
Jeg er en tvangsspiller, der har registreret mig hos GAMSTOP for at prøve at kontrollere min adfærd. På trods af dette fandt jeg MyStake og dets relaterede sider og begyndte at spille igen. Jeg optog lån, brugte kreditkort og solgte endda personlige ejendele for at finansiere min afhængighed – ting mange af jer måske kender til. Jeg anerkender, at min situation er resultatet af mine egne handlinger, og jeg tager det fulde ansvar.
Mellem november 2023 og april 2024 indsatte jeg over 90.000 £, hvoraf jeg tog meget fra familiemedlemmer. Jeg løj for venner, og nu er jeg endt med en CAT6 Cifas markør på min post. En af mine bankkonti blev lukket, efter at jeg forsøgte tilbageførsler fra MyStake, FreshBet og GoldenBet (alle drevet af Santeda International). Disse anmodninger blev afvist, og jeg bad MyStake om at lukke min konto i februar 2024, som de bekræftede var permanent lukket. De løj dog senere om dette og sagde, at det kun var en time-out, selvom jeg har dokumentation for det. CasinoGuru afviste også mit krav, da jeg ikke nævnte, at jeg havde et spilleproblem, bare at jeg ville stoppe på grund af mine tab.
Jeg er i gang med at indgive en klage til FOS, selvom jeg ikke er optimistisk med hensyn til at inddrive nogen midler, da det er Santeda International, der er ansvarlig for udbetalinger, og jeg tvivler på, at de vil samarbejde.
Selvom jeg erkender, at mine handlinger er mine egne, kan jeg ikke lade være med at spekulere på, om det Santeda International laver faktisk er ulovligt.
Her er opdelingen: 75 % af mine indskud gik direkte til Santeda International, og de resterende midler blev sendt til følgende virksomheder (afhængigt af deres skøn):
TransferOp Payment Gateway
Ryker Development (GoldenBet)
Falcora Finance (MyStake & FreshBet)
Det, der bekymrer mig, er, at hver enkelt transaktion blev behandlet gennem Noda WL Pay – en UK-registreret enhed, der er licenseret af FCA. Jeg er nysgerrig, hvordan kan FCA tillade dette?
Derudover er de bankkonti, der bruges af Santeda, TransferOp, Ryker og Falcora, alle registreret i Storbritannien, inklusive Modulr FS og ClearBank, som er velkendte institutioner. De to andre konti ser ud til at være fra et valutaudvekslingsfirma, hvor den ene endda ser ud til at være en personlig konto.
Hvis nogen her har viden om FCA-regler, finanslovgivning, bankvirksomhed eller compliance, vil jeg sætte stor pris på din indsigt i, om denne aktivitet er lovlig. Jeg vil meget hellere forfølge en britisk-baseret virksomhed end en, der opererer fra Curacao.
Til sidst bemærkede jeg, at Santedas registrerede adresse også er placeringen af et andet firma, Sadekya, som tilbyder spillelicenser. Faktisk ser det ud til, at mange spillevirksomheder er baseret der.
Jeg har også anmodet om en fuldstændig kreditrapport, fordi jeg planlægger at gribe ind over for disse virksomheder, hvis jeg ikke kan få mine penge tilbage. Jeg har meget lidt tro på, at FOS vil være til hjælp.
Og bare for at præcisere, for dem, der siger, at det hele er min skyld – jeg ved det. Jeg tager det fulde ansvar. Men jeg tror på, at Storbritannien har systemer på plads til at beskytte folk som mig, der kæmper med afhængighed, og i tilfælde som mit (og for tusindvis af andre), har vi brug for støtte til at komme ud af gælden og genopbygge de forhold, vi har beskadiget. Vi beklager, men tilliden er brudt, og det er svært at genopbygge det.
Hello everyone,
I hope you're all doing well.
I’m a compulsive gambler who registered with GAMSTOP to try to control my behavior. Despite this, I found MyStake and its related sites and started gambling again. I took out loans, used credit cards, and even sold personal items to fund my addiction—things many of you might be familiar with. I acknowledge that my situation is the result of my own actions, and I take full responsibility.
Between November 2023 and April 2024, I deposited over £90,000, much of which I took from family members. I lied to friends, and now, I've ended up with a CAT6 Cifas marker on my record. One of my bank accounts was closed after I attempted chargebacks from MyStake, FreshBet, and GoldenBet (all run by Santeda International). These requests were declined, and I asked MyStake to close my account in Feb 2024, which they confirmed was permanently closed. However, they later lied about this, stating it was just a time-out, even though I have documentation proving it. CasinoGuru also rejected my claim, as I didn’t mention I had a gambling problem, just that I wanted to stop due to my losses.
I’m in the process of filing a complaint with the FOS, though I’m not optimistic about recovering any funds since it’s Santeda International responsible for payouts, and I doubt they will cooperate.
While I recognize that my actions are my own, I can’t help but wonder if what Santeda International is doing is actually illegal.
Here’s the breakdown: 75% of my deposits went directly to Santeda International, and the remaining funds were sent to the following companies (depending on their discretion):
TransferOp Payment Gateway
Ryker Development (GoldenBet)
Falcora Finance (MyStake & FreshBet)
What concerns me is that every single transaction was processed through Noda WL Pay—a UK-registered entity licensed by the FCA. I’m curious, how can the FCA allow this?
Additionally, the bank accounts used by Santeda, TransferOp, Ryker, and Falcora are all registered in the UK, including Modulr FS and ClearBank, which are well-known institutions. The other two accounts seem to be from an FX exchange company, with one even appearing to be a personal account.
If anyone here has knowledge in FCA regulations, financial law, banking, or compliance, I would greatly appreciate your insights on whether this activity is legal. I’d much rather pursue a UK-based company than one operating out of Curacao.
Lastly, I noticed that Santeda’s registered address is also the location of another company, Sadekya, which offers gambling licenses. In fact, it seems like many gambling companies are based there.
I’ve also requested a full credit report because I plan to take action against these companies if I can’t recover my money. I have very little faith the FOS will be of help.
And just to clarify, for those who say it’s all my fault—I know. I take full responsibility. But I believe the UK has systems in place to protect people like me who struggle with addiction, and in cases like mine (and for thousands of others), we need support to get out of debt and rebuild the relationships we’ve damaged. We’re sorry, but trust is broken, and it’s hard to rebuild that.
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