Casinia Casino – generel debat (side 16)

De bliver ved med at lyve for spillerne. Jeg venter allerede yderligere 8 dage på en tilbagetrækning. I chatten bliver de ved med at fortælle den samme løgn.

Jeg går igennem det samme. Jeg venter stadig på hævninger i 10 dage med samme undskyldning om, at der er en forsinkelse.

Okay then. Surely let us know about any updates, please.

I am really sorry that the casino did not respond to our complaint team.

I reckon that you should definitely try to contact the licensing authority, though.

Please inform us whether you get any new information.

May I ask how many withdrawals you are still waiting for?

They pay me 3 withdrawals yesterday after 10 days and now I will wait for 3 mores

Fyre gør altid alt, hvad de kan for at stjæle dine penge. Jeg vandt 700 euro i en turnering, og de vil ikke give det til mig. Jeg har skærmbilleder og samtaler. Hold dig væk fra dette casino.

,denne

og dette

At least they payed it I still didn’t get my money

I’m excited to try my luck at Casinia Casino and see what it has to offer. I’m hoping for a great experience and would love to win big. Do you have any tips or reviews to help me get started?

Hello!

Great to hear the casino pays after all.

Regarding the tournaments, though, what seems to be the issue? I could really use some hints. Thank you.

Godmorgen, med hensyn til turneringen vandt jeg 700 euro i går. Jeg er lige blevet nummer 13, da jeg sendte skærmbillederne. Problemet er, at de ikke krediterer mig med pengene.

Hi, no one will tell you in which casino you are going to win big. I hope this is quite obvious. Kindly consider that gambling is merely about losses. 🙂 I just can't figure out how your post came together with the ongoing delay payments we have been discussing. Are you not concerned with delays? That's impressive!

In any case, feel free to browse the casino section to make your well-informed pick 👈

And what did they tell you, why they do not want to credit money from tournament? Can you tell the reason? How long do you wait for money?

Can you please share any experience here in Casinia Casino for me not to be worried if it is real time win?

Hey I think you can read a lot from players who wrote in this thread, or check user reviews or complaints where you also have real experiences from players. 

Based on that you can decide for yourself whether you will play in this casino or not. 

What do you say?

Hej..

Jeg bad kasinoet tre gange på forskellige dage om en selvudelukkelse, startende i midten af ​​november, fordi jeg ikke har mig selv under kontrol og har tabt en masse penge. Jeg ventede tålmodigt, men der skete ikke noget, og jeg gled dybere og dybere og tabte flere og flere penge. Dette er ikke i orden, hvis du beder om at blive spærret, fordi du ikke har styr på mig selv, og vilkårene og betingelserne annoncerer, at dette vil ske senest inden for 24 timer. Jeg har tabt tusindvis af euro, min konto er stadig ikke spærret, og jeg har desværre spillet alle mine penge væk. Det her er en afhængighed, det forstår jeg godt, men som casino er man forpligtet til at støtte sine spillere, der betaler meget i en sag som denne. Jeg beder om en inspektion, jeg har alle beviserne. Jeg har skrevet til Casinia support og til dpo.casinia, men de har slet ikke hjulpet mig. Jeg anmoder respektfuldt om en tilbagebetaling af de penge, jeg har mistet, og en øjeblikkelig spærring af min konto.

Janice Lima

Hello Janice.

I saw your freshly submitted complaint, which was the best step you could take. Our team of experts will do their best to investigate the matter. We believe that once any player asks for self-exclusion due to gambling addiction, the casino should take immediate action and close the account without unnecessary delays. This will surely be the most pressing matter in the complaint, and it's great you have evidence at hand.

In such a situation, perhaps you would like to put our responsible section to use; it has been created for players who may need a firewall from casinos or seek help: https://casino.guru/problem-gambling

Additionally, not sure whether you have any experiences with exclusion tools; this could help:

As part of our Global Self-Exclusion Initiative, we've partnered with BetBlocker, a UK-registered charity providing a free service to support people worldwide. You can find more information about our initiative here (https://casino.guru/global-self-exclusion-initiative) and about BetBlocker here (https://betblocker.org/).

BetBlocker is quick and easy to install on multiple devices, taking just 2 minutes. Once installed, it blocks access to over 84,200 gambling websites and runs quietly in the background. The service can be used anonymously and helps individuals manage their access to gambling safely and appropriately, whether that means complete restriction or limiting access during vulnerable periods. 

The other handy tools is the Self-Exclusion Assistance Tool

just in case you would also like to discuss some topics about problem gambling and prefer to stay out of casinos, this part of the forum may catch your interest too: https://casino.guru/forum/responsible-gambling

In any case, I truly hope our mediators will be able to help you.

Mange tak, det sætter jeg stor pris på. Jeg vil helt sikkert gøre dette med det samme og acceptere supporten fra betblocker.. er der nogen måde at refundere de tabte penge efter at have anmodet om at blokere dem flere gange? Venlig hilsen