Casinia Casino – generel debat (side 24)

Good on you for submitting your complaint then. Hopefully we will be able to get to its resolution soon.

Keep us updated, please.

Hej, jeg har foretog en udbetaling på €500 med Casinia. Hvor lang tid tager det for dem at udbetale mig? Er det pålideligt? Får jeg udbetalt?

Hello, I can't promise you anything, but based on the information about this casino, it is quite reliable and pays up winnings gained in accordance with rules. Even the user feedback is quite good.

I wish I could provide you the deadline for the payout, but to be fair, the casino should do that. Are you willing to ask the support or chat, please?

Might help you feel less intense.

Hej, de lod mig kontakte dem, men de bliver ved med at fortælle mig det samme siden lørdag, hvor jeg hævede pengene, og det er stadig under gennemgang.

Hej, hvor lang tid tog det dem at betale dig?

Technically, it has been several days. This is quite encouraging. Perhaps if you read this thread or the player reviews for this casino, you will discover that it usually takes longer, but the players I know about have been paid.

I kindly suggest exercising patience for now. The situation would have changed if the casino had contacted you to say there were issues, but this did not occur.

Hej, jeg har allerede modtaget min første indbetaling på €500 på min konto. De er 100% pålidelige.

Hi, thanks to you, we have a successful casino check almost in real time. 🙂

Thank you; it is wonderful to know there is no problem involved. Enjoy the money!

Jeg forstår ikke, hvad folk klager over her ... de udbetalte mig mine gevinster inden for 2 hverdage.

I'm glad for your good experience.

If you'd like to write more about it, please do so here at any time.

How long have you been playing there, and what payment method do you usually use?

Jeg tabte over €43.300 på Casino på bare to minutter ved at spille Knock Knock med €1.000 pr. spin. De holdt mit VIP-niveau på samme niveau; det steg aldrig, selvom jeg placerede utallige indsatser og spillede så mange spilleautomater. Jeg havde over 5.400 mønter og spurgte, hvorfor jeg ikke steg i niveau, og hvorfor mine bonusser blev tilbageholdt. Som følge heraf blev min konto blokeret, og jeg er nu udelukket fra hele casinoet.

This must be a very strange situation given the circumstances. Not much to add without knowing what actually motivated the casino to act like this. Since you mentioned very high losses during an extremely short time period, I wonder whether it could be somehow related to safer gambling measures. I honestly do not know; a straightforward explanation is truly needed.

Da jeg spurgte, hvorfor min VIP-bonus ikke var blevet opgraderet, eller hvorfor jeg ikke modtog 15% cashback, blev jeg fuldstændig blokeret fra siden, mine FUT-mønter var væk, alt var væk.

I see. Did you speak with the casino about something else earlier? I mean, before this unpleasant situation arose? I would truly love to give you something concrete; however, in such situations, it ultimately depends on the casino support. 🙁

How about you try to complain to my colleagues? Whether the case is accepted or rejected, I have no other options left in my pocket.

Casinia

Upålidelig virksomhed, der lover freebets og ikke giver dem. De sendte mig en e-mail med et tilbud på indisk tennis, 100% op til hundrede €. Jeg kontaktede også livechatten, og de fortalte mig, at jeg skulle foretage en indbetaling og satse beløbet på den specifikke begivenhed. Jeg gjorde det, og de bad mig komme tilbage efter kampens afslutning.

Da jeg kontaktede dem efter kampen var slut, afviste de freebettet.

Dette er CASINIA, løgnere og snydere.

Hi, it's never pleasant when you're told what to do and then the casino fails to give you what you're supposed to get. Were there any conditions you had to meet? What did they say when they refused to give you the freebet? 

Hey I just wanted to tell you that my experience with this casino wasn't the greatest. I've been a costumer in this casino for over 4 years and never made it to withdraw more that 200 euros when I spend thousands of EU. Last of couple of days I complained very politely to them via email and they credited to my account 30 EU bonus . And 80 FS with no deposit. I mean If you find yourself in the same position and you've been a costumer in their page for a long time they maybe do the same for you. I know that doesn't cover the damage. But it is something.....

Hey, that very cool heads-up; thank you. May I know what kind of problem you faced with this casino that they provided you with some sort of a goodwill bonus? Im just curious. 🙂

Nothing really, I was just a costumer there for over 4 years now and I never made it to actually withdrawal more than 100 or 200 euros when I did spend thousands of Euros there and i was just soooo disappointed with their page.....I just expressed that politely ( I know frustration can lead people to swear or speak badly and I'm guilty of that sometimes) and they did credit me these bonuses.

Ah, I see now—thank you. Was the bonus worth it at least? 😀

I mean, when someone is overly disappointed with the casino, I sometimes find it a bit funny to provide the player with a bonus. For example, based on my experience, taking breaks works quite well too. You might come back to try again when something has changed, just out of curiosity, or when another casino gives you the same feeling later on. 😄

Well, we all have our ways and habits, and casinos have strategies too. 🙂

Nice talking to you, and have a lucky Sunday!