Hello, I see no progress has been made, though I did not expect much during the weekend. The other casinos are experiencing delays too, but that's more likely because of their shared services or the same slow processing.
I would not dare to say the whole group ran out of money.
This is going to be mostly about patience, it seems.
Hello, I see no progress has been made, though I did not expect much during the weekend. The other casinos are experiencing delays too, but that's more likely because of their shared services or the same slow processing.
I would not dare to say the whole group ran out of money.
This is going to be mostly about patience, it seems.
Jeg har ikke modtaget nogen uddybende oplysninger endnu. Først i går morges fik jeg en e-mail.
As far as I can see in the system, the time is almost up. Should the casino fail to issue a payout promptly, the complaint will be used to challenge their process.
I wish this step wasn't necessary.
Jeg har lige modtaget 500 euro. Jeg mangler 6.500.
It can be the first positive part in the chain! Let's see how the withdrawal frequency increases. I'll stay in touch for more updates.🤞🤞🤞
Sure, for now, take care of yourself and keep us updated. I'm optimistic; try not to worry too. 🙌
Sure, for now, take care of yourself and keep us updated. I'm optimistic; try not to worry too. 🙌
Indtil videre blev der kun foretaget én betaling på €500 i går, selvom to mere er blevet godkendt. Nu har jeg anmodet om to mere, da man kan anmode om én om dagen.
Yes, the usual daily withdrawal limit, which is not carried out daily. I'm familiar with this.
Indtil videre har jeg kun modtaget de 500 fra i går. Jeg forstår ikke, i betragtning af at der var en forsinkelse, at de burde betale det i rater og ikke fortsætte med 500 om dagen, hvilket så fører til slutningen og måske yderligere 15 dage. Men min klage vil blive åbnet om en time, og jeg vil fremsætte denne anmodning.
Hej, jeg modtog kun €500 i går. Så ingenting. De fortalte mig, at to yderligere udbetalinger på €500 var vellykkede, men jeg har ikke modtaget noget. Også fordi alle tre blev sendt i går kl. 12:09, men kun én ankom. Jeg mangler stadig €6.500, hvilket jeg, som jeg skrev ovenfor, i betragtning af udbetalingstendensen gerne vil have, at de sender i 2/3 rater.
Tak
Hello there.
If you need to add something to your complaint, you can do it at any time. The timer needs to be set for every complaint because our team has hundreds of complaints that we need to deal with every day, actually.
But I will try to ask my colleague to look at yours as soon as possible so it can move forward, ok?
Hello there.
If you need to add something to your complaint, you can do it at any time. The timer needs to be set for every complaint because our team has hundreds of complaints that we need to deal with every day, actually.
But I will try to ask my colleague to look at yours as soon as possible so it can move forward, ok?
Tak fordi du ikke gav mig muligheden for at svare
den giver mig denne skærm
Hm... Try to clean the cache and the cookies on your computer. Log out and back in again, and then tell us if everything is okay, please.
There is no reason to believe that we do it on purpose, for sure. 🤷♀️
Hm... Try to clean the cache and the cookies on your computer. Log out and back in again, and then tell us if everything is okay, please.
There is no reason to believe that we do it on purpose, for sure. 🤷♀️
Jeg er på en telefon. Ikke en computer.
I understand. So, please try to log out from your account and use a different browser to log back in.
Hopefully it'll fix it.
Gratis faglige kurser for medarbejdere på online casinoer om bedste praksis, optimering af spilleroplevelsen og en fair tilgang til gambling.
En initiativ, vi har sat i søen med henblik på at etablere et globalt selvudelukkelsessystem, der giver sårbare spillere mulighed for at blokere deres adgang til alle former for onlinespil.
Du omdirigeres til casinoets website. Vent et øjeblik. Tjek indstillingerne, hvis du bruger software til annonceblokering.
