Dragonia Casino – generel debat (side 4)

Jeg kan ikke komme ind på forummet for at læse svaret igen.

What the issue is exactly, please?

Den viser mig ikke Dragonias svar.

Jeg ser dette på klagen

Hello, I'd say that you'll see the response once it is manually reviewed by the mediator. It is a security measure because sometimes casinos share personal details that we do not want to automatically show to all. Therefore, all messages need to be checked first.

Do not worry, please.

Tusind tak.

Let me know how you are faring, though. Any progress since the last time we spoke?

Surely let us know, though, how it goes. If the issue still persists, we will check it out for you.

Ja. Problemet fortsætter. Jeg mangler 5.000 euro.

Jeg troede, Martin fulgte sagen ... men han svarede aldrig. Jeg mangler 5.000 euro, og de har kun foretaget én betaling.

I meant the issue with not showing the message from the casino, actually.

He will get back to you whenever possible; do not worry. We have hundreds of complaints we need to deal with every day, unfortunately. Just watch the timer, please.

Tre dage tilbage

De foretog kun én indbetaling. I alt mangler jeg 4 gange 500 euro, altså 5.000 euro.

Oh, I was hoping for a consecutive line of withdrawals. With such a recurring delay, I imagine the casino should work out a much better way to pay out its players.

Nej, faktisk sendte de mig en e-mail om, at jeg stod i kø.

Selene (Dragonia)

2. februar 2026, 13:37 EET

Kære Isabella,

Tak, fordi du kontaktede vores kundesupportteam.

Vores database viser, at dine udbetalingsanmodninger i øjeblikket er i kø hos Finansafdelingen.

De angivne tider for behandling af anmodninger er vejledende og kan til tider være forsinket afhængigt af mængden af ​​​​anmodninger, der behandles.

Vi forsikrer dig om, at afdelingen arbejder på at afslutte alle procedurer så hurtigt som muligt.

Du vil også kunne overvåge status for din anmodning direkte fra din spillekonto.

Hvis du har yderligere spørgsmål eller forespørgsler, er du velkommen til at kontakte os via livechat eller e-mail. support@Dragonia.com .

Med venlig hilsen.

Dragonia.com-teamet

De er også aggressive

Someone has been aggressive toward you? I would not anticipate such an incident considering the delay is fully on the casino side.

Jeg mødte meget uhøflige mennesker, jeg troede ikke, at dette rod, selvom det var skyld i det, ville fortsætte med at opføre sig sådan.

I also find it appropriate, even though I did not see any examples. However, I respect your feelings; at least the support could do the same, I guess. Try not to think about it, please. This problem with delay is a source of stress on its own.