Ninbet Casino – generel debat (side 3)

As you recall, the previous questions I responded to were of a different nature. Additionally, I was referring to my colleagues rather than players.

Pushing through the affiliate network is actually easier than dealing with the owner, who rarely participates in resolving complaints.

If the associated contacts decide not to cooperate for any reason, the complaint will lack a response.

"Casino is owned and operated by a company incorporated under the laws of Curacao," is just a statement casinos use and has very little meaning—it says nothing and has no value for reviewing the casino at all, and I do not see any points I should address. Many companies running online casinos are based in Curaçao...

Sadly, I do not understand what claims you had and what was justified. I only saw an unjustified complaint submitted about a different casino, not Ninbet.

In any case, the optics you seem to use would be better to discuss with lawyers; instead, we are driven by fairness and focused on resolving disputes.

In cases where we are unable to process or find a fair way, we may recommend asking the licensing authority for the player.

Try heats casino or deloro . Amazing customer service and withdrawals take less than 1h , sometimes instant. I self excluded because I want break but in 15 years of gambling I didn't find site that could compete with this too, even British casinos could learn from them . Verification was very simple no dragging it out and excuses.

Først og fremmest: Jeg har/havde ingen krav overhovedet, og jeg ved ikke, hvilken uberettiget klage du henviser til, for det har intet med Ninbet at gøre!

Min eneste pointe er, at et casino med sådanne fremgangsmåder ALDRIG bør modtage en SIKKERHEDSvurdering på 8,9, fordi SIKKERHED sandsynligvis blandt andet betyder, at du kan være sikker på, at du modtager dine gevinster uden problemer (hvilket, givet de utallige negative brugerfeedback, bestemt ikke er tilfældet), og også at du kan henvende dig til en provision i tilfælde af en tvist (dette er præcis, hvad Ninbet nævner i sine vilkår og betingelser, men vi ved begge, at det er en løgn, da der ikke er nogen licens)!

Men det er ikke alt, Ninbet bruger et forældet symbol inklusive et link til sin EGEN hjemmeside (se de følgende skærmbilleder) for at give indtryk af en gyldig licens på Curaçao.

Dette har INTET med alvor at gøre, men er bevidst vildledning af spillerne og samtidig simpelthen svindel!

Hvis ALT DET betyder et sikkerhedsindeks på næsten 9, så "lykønsker" jeg Casino Guru med denne "vurdering" og vil ikke kommentere yderligere på dette emne, fordi mange spillere er afhængige af dette indeks og derefter lider under konsekvenserne (som det f.eks. kan ses med "Azza")!

Precisely what I said:

"Sadly, I do not understand what claims you had and what was justified. I only saw an unjustified complaint submitted about a different casino, not Ninbet."

I still do not understand what practices you have been talking about. I explained to you the part in the rules about the owner and the affiliates. So, where are we getting with this, please?

Do you know what the Safety Index actually means?

It is visible right in the tab called Safety Index Explained, as well as in the guide. What you posted here has little relevance until it directly interferes with fair payouts.

Basics are here:

https://casino.guru/ninbet-casino-review#tab=js-tab-reputation

Your expectation is, in my opinion, preventing you from understanding how we review casinos.

https://casino.guru/our-casino-reviews#factors

I'm sorry that we do things our way and I understand it does not suit you—that's ok. There's no need to explain that.

Hej alle,

Ninbet og dets kloner (betflip.io, casobet, 7bets.io) er fuldstændig bedrageriske.

Ninbet deaktiverer supportchat, svarer ikke på e-mails, tjekker ikke dokumenter og hæver selvfølgelig ikke penge.

Der er ikke en eneste person her, der har modtaget bare én dollar.

Det mest overraskende og direkte svigagtige er, at de nulstiller saldoen, åbner en chat på deres side og skriver - "for at du kan hæve penge, skal du indbetale halvdelen af ​​dette beløb".

Har du nogensinde stødt på sådan en direkte svindel andre steder end disse fire casinoer?

Og derfor var det meget overraskende for mig at se så høj en vurdering af den respekterede Guru.

Nobody can understand why Casino.guru give them such a high rating.

There must be some financial benefit for them otherwise none of it makes sense.

Jeg har allerede nævnt, at jeg ikke vil svare yderligere på Casino Gurus argumenter, men jeg er YDERST glad for, at der fortsat kun bliver postet NEGATIV feedback, hvilket slet ikke overrasker mig...

Jeg ser det præcis på samme måde som dig, pgibbyuk1 --> Hvis der kun er negativ feedback fra brugerne, så er Casino Gurus vurdering simpelthen forkert, eller også bør de genoverveje vurderingskriterierne så hurtigt som muligt, fordi de kalder det et SIKKERHEDSindeks, men hvis du ikke får dine gevinster, der ikke er nogen licens, og der påviseligt er løgne i vilkår og betingelser, så er dette casino simpelthen IKKE SIKKERT!

Jeg var begejstret for CG indtil nu, men det har helt sikkert ændret sig, da der absolut ingen indsigt er at se...

Man kan kun håbe, at brugerne har nok sund fornuft til at danne deres egne meninger og fuldstændig ignorere "sikkerheds"-indekset!

Tak for informationen, for 7bets.io er faktisk en perfekt klon af Ninbet, bare ikke på Curaçao, men i Costa Rica ("Casinoet ejes og drives af et selskab, der er stiftet i henhold til Costa Ricas love")!

I det mindste er jeg nu overbevist om, at hverken Curaçao eller Costa Rica er sande...

Meget, meget "interessant", at dette casino kun har et SIKKERHEDSINDEKS på 3,5, selvom det tydeligvis er et "tilknyttet selskab" til Ninbet.....

Jeg skal blot i forbifarten nævne, at vilkårene og betingelserne også svigagtigt henviser til "Costa Rica eGaming Commission" i klager, selvom der ikke findes nogen licens!

Det er 101% den samme ejer, men mærkeligt nok nævner 7bets-profilen en ejer ("Alimaniere Sociedad De Responsabilidad Limitada"), hvilket bestemt indikerer en klar modsigelse fra Casino Gurus side (det ville derfor være logisk, at CS i det mindste matchede Ninbets indeks, men deres stolthed er sandsynligvis alt for stor til det)!

Hele emnet er så sørgeligt, at det næsten er sjovt.....

I sidste ende er kun én ting vigtig: Vi brugere ved, hvad der foregår, uanset hvad Casino Guru nævner!

May I ask if this really happened to you at this casino when you wanted to withdraw?

Do you by any chance have a screenshot of it, please?

It surely is not a fair practice, and no online casino should do so.

If you'd like to learn more about how we review all online casinos on our website, please read about it here.

Also, could you update us regarding the verification of yours at this casino, please?

Romi, there was no verification process.

I heard nothing from them ever. They disabled live chat, as others have reported above and kept returning my withdrawal request to my balance.

They ignored me. It is as simple as that.

If that isn't dodgy as hell, I am not sure what is!

Did you play the balance down, though?

We offered you our help by filing a complaint, but I didn't see any from you.

Just to be clear, I'm writing this more for other players than for Casino Guru staff, who I expect will ignore it. Yesterday, I deposited around $3,000 total to this site over a few hours. I lost about $2,000, then deposited another $1,000 and managed to get my balance up to $4,800. I tried to withdraw $1,000, which is only a third of what I put in, so it's not like I was cashing out profit. The withdrawal was denied with no reason, no explanation, and no communication.

I spent the entire day trying to get in touch with support. Every time I reached "Queue Position 1" in the ticket system, I was suddenly kicked out. No follow-up, no reply. I've seen people talk about the sister casinos linked to this one, and they look the same other than the logo and colors. I imagine they operate the same way.

The only reason I played here was because Casino Guru gave it a score of 8.9. That score made me think it was safe, but I don’t trust your system anymore. It looks like high scores are just handed out to casinos that pay good commission. I’m obviously upset, and I’ll file an official complaint once the 14-day wait period is over, even though that delay makes no sense in a case like this. But honestly, I don’t expect to get any of my money back.

I used no bonuses, played on one account, didn’t touch a sportsbook, and didn’t break any rules.

The reason casino's make sister sites is to protect their image when they fail to cash out users like this.

I think Casino Guru should take this listing down, or at least put a clear warning on it telling people they will not be able to withdraw their money.

Here's a video of the casino ignoring me. No, it has nothing to do with my network. I have never once received a reply.

https://drive.google.com/file/d/1aBKSz-0dxMuwNfkldTe1w_fz-Y1ipwi5/view?usp=sharing

INTET vil ændre vurderingen på 8,9... trist, men sandt!

And yet CasinoGuru still rate this casino 8.9 despite all of this... As you say, Colby, it has to be a cash incentive for them to do this; otherwise, they would not have achieved this score despite all the negative feedback from players.

I no longer use CasinoGuru to check casino ratings for this reason.

Hello,

Based on the first sentence of your post, I honestly can't tell whether you want to get help or not, but I guess an honest try is always the best call. So, here I am:

Thank you for sharing your experience, because it sounds genuinely frustrating. A denied withdrawal without any explanation or response from support is something no player should have to deal with.

Let me address a few key points from your post:

1. The rating of 8.9 reflects the casino’s performance across multiple areas, including transparency, complaint resolution, and responsible gambling. It is not permanent. If we see a pattern of unresolved or serious issues, the score is adjusted accordingly. We monitor all cases, especially ones like yours.
2. Commission and ratings are separate matters. Our business model is affiliate-based, but the rating system works independently. We’ve lowered ratings in the past even when it affected commercial relationships.
3. The 14-day waiting period is there because some issues resolve without our direct involvement. It also gives both sides space to react before we step in. While it may feel unnecessary in urgent cases, it helps keep the process fair.
4. Sister casinos often share a platform or ownership, but not all behave identically. We track complaints across groups and adjust our assessments if systemic issues appear.

If the situation doesn’t change, please submit a complaint once the waiting period ends. We’ll do our part to contact the casino and push for a proper resolution. If you decide to include the video as supporting evidence, which sounds good to me, we’ll review it as well.

I believe none of us can truly predict the future. I understand this comment comes from frustration, and I respect your opinion, but I’d appreciate it if you could take a moment to read my last response to the other player.

We can always talk specifics. If you're open to it, could you briefly remind me what happened in your case and why you chose not to submit a complaint? The reason I ask is simple: to challenge a casino’s actions—or later, the way we handled the situation—discuss the concrete outcome. However, first, we need something concrete to review.

Without any details or evidence, I honestly don’t know how to respond in a way that would be fair to you or to anyone else reading this.

Hi! Thanks for sharing your thoughts. I’d just kindly ask you to please take a moment to read my previous replies in this thread. They address exactly these concerns about ratings, commissions, and how we handle complaints.

If you have specific experiences or evidence, we’re always open to reviewing them seriously. Without concrete info, it’s hard to make meaningful changes or respond properly.