PlayiO Casino – generel debat (side 5)

Hi, that's a good move. If they can't pay within 14 days, then a complaint will be justified. 

It's normal for them to have a lot of withdrawals, but it shouldn't take that long.

Didn't you need to verify your identity? 

That is not an update I hoped for at all.

Did you have a chance to communicate with anyone from the support or not at all?

Det er alt sammen svindel! Hvilket online casino behandler så mange udbetalinger hver dag, at der er konstante forsinkelser? Jeg anmodede om en refusion på grund af manglende tysk licens!

Sorry to tell you, but I don't think you will succeed with this. They have it in their terms and every player should read those before depositing to any casino, actually. 🤷‍♀️

Hej, jeg har det samme problem som alle andre her. Jeg anmodede om en udbetaling på €390 den 31. januar 2026. Den er ikke engang blevet behandlet endnu, med forklaringen om, at mange udbetalinger i øjeblikket er under behandling. Jeg har kontaktet flere supportmedarbejdere, som blev ved med at afskrække mig. Nogle sagde, at det var i den sidste fase, andre sagde, at det ikke var. Og endnu et medlem af supportteamet sagde, at min udbetaling ville være gennemført om to dage, hvilket var den 4. februar 2026.

That's been a really long time, for sure.

Is your account already verified, and have you ever withdrawn from there before?

If you wish our complaint team to intervene, please file a complaint and explain the situation.

Dette er min første udbetaling

og min konto er også verificeret

Hvis pengene ikke er ankommet inden mandag, vil jeg helt sikkert indgive en klage.

Hej kære, jeg har også problemer med Playio. De lader mig ikke hæve penge, fordi mine hævninger er suspenderet.

og de fortæller mig, at jeg skulle fremvise de ønskede dokumenter, og at de vil have mig til at uploade dem i sektionen af ​​min konto, men de lader mig ikke uploade dem der.

så jeg sendte dem en e-mail, men de svarer ikke, og jeg kan ikke fortryde.

Tak for din hjælp

Hi, if you have to go through verification, it makes sense to me why you can't withdraw the money.

By the way, when was the last time you wrote to them about not being able to upload the documents to the site? Just so I know how long they've been ignoring you. 

Hej, det er fra 30. maj

Thanks. We give casinos 14 days to process withdrawals and KYC verification, so if nothing happens, you won't be able to verify your account or withdraw your money, please let me know, and we'll be here to help. 

Jaroslav, mange tak ❤️

Jaroslav, mange tak.

okay, mange tak, jeg elsker det!

Hej Jaroslav, verifikationen er gennemført, men de vil stadig ikke lade mig hæve penge.

HI

Hej, det ser ud til, at de fjernede udbetalingsspærringen i morges, nu har jeg anmodet om udbetalingen, og så må vi se.

Tak

hvem er kontant?

from what i heard bc of my friends its a new casino and their doin a campaign where unfair situations faced by other casinos like not being paid out or what they check the case and reimburse people and help them i think its called the justice fund and all you need is proof and submit the claim on their website i think its great their doing that

The only thing I keep reading about Cashy on this forum is what a friend says. Every time I try to find a person who has actually been paid, complete silence comes. I imagine the whole idea sounds great. However, it's good to keep in mind that it's a casino operator, hence its marketing in the first place. Screenshot the way they present it and then ask AI how likely this is a transparent, fair campaign to all. In my opinion it's the best way to collect valuable data directly from players and, based on that, pay a few good ones for monetization-frustrated high-roller players to keep them spending at this new casino model. I still hope I'm wrong, but the site perfectly fits modern aggressive marketing strategies. It's actually not just one casino in this, as far as I know.

Great, so go ahead and make a withdrawal and then wait. We'll see how things turn out and when you'll receive the money; nothing should stand in the way now.🙂