Playzilla Casino – generel debat (side 5)

Jeg vandt 500 euro på playzilla, de er stadig ikke blevet betalt fortæl mig, at de vil betale, det er gået 4 dage

Men havde du allerede trukket dig før?? Jeg tilmeldte mig for nylig, jeg vandt 500 i mandags, og de siger, at man skal vente 5 arbejdsdage

May I ask if your account is fully verified at this casino? We actually give casinos 14 full days to proceed the payment. It could be actually little more time consuming, especially when it comes to the first withdrawal.

Nej men det kræver ikke verifikation i øjeblikket svarer de mig altid at det er i den rigtige opfyldelseskø, ved du om det er pålideligt

Unfortunately! After 4 days they canceled my withdraw and they didnt say the reason.. they just told me that the team is working on it.. i was frustrated cause it was the second time they are unable to withdraw me!

So i gambled with all of the money and lost it all and im never ever going back to that website!

Men hvorfor

Idk man either they have bad support or they are a total scam and i dont wanna get anymore angrier so i gambled and lost it all.. i guess they want u to lose it all eventually

Hi,

It's hard to say what's causing this situation, yet according to the user review feedback, players often mentioned almost non-existent support or delayed payments.

Well, in my opinion, the casino is fair, and pays eventually. It's just that the process seems disorganized.

So, please make sure when you learn anything related to your withdrawal.

I'm sorry you've decided to lose the balance.

If I may add a comment, I'd like to say that in certain cases, this is what really unfair casinos expect you to do.

So, please don't reconsider this "solution" as the best choice.

Although I understand that playing in a casino should be fun, not all players possess enough patience to face such issues. Sad but true.

Jeg venter på, at de betaler

Do you have any update or nothing has changed ? How long have you been waiting for your money ? 🙂

Der er gået 5 arbejdsdage i dag, og de svarede, at det er under behandling, og jeg vil opdatere dig

I dag svarer de mig, at jeg skal uploade dokumenterne. Kan du fortælle mig, hvem jeg kan anmelde dem til??

This means that you will have to go through verification, which is a very important process in any casino. Without a successful completion, you probably won't be able to withdraw your money, so in this case I would recommend to cooperate so that the whole thing doesn't get unnecessarily prolonged. 

However, we give casinos 14 days to resolve both KYC and withdrawals and if they don't, you can turn to us and we will try to help. 

So do you think you can handle it and try to do what is necessary ? 

Problemet er, at jeg ikke kan uploade mit identitetskort. Jeg sendte en fejl, og de accepterer ikke filen via e-mail.

Okay, I see. So you contacted the casino and told them about this error and what you should do in this situation ? I think it shouldn't be too difficult for them to sort it out and I suppose they would be able to advise you on what you need to do in this case. 

Give it a try and let me know what they tell you.  

Ja, de fortalte mig, at de ikke accepterer e-mails, og for lidt siden efter timers forsøg lykkedes det mig at uploade det var en bjørnetjeneste for dem

Men de skal stadig godkende alt

Ok, thank you for the updates, make sure to keep us informed, please.

Fra i dag afventer alt stadig