Playzilla Casino – generel debat (side 6)

Apparently the casino will need some time to check your documents, so we'll see what they come up with. Let's try to be patient and hopefully they will verify you soon. 

If anything changes, we're here. 🙂

Jeg venter stadig på, at de bekræfter og afviser mine filer, selvom de er korrekte

Did the casino also tell you what the problem is with your documents when it rejects them ? It's an important process, so it's always necessary to have all the information the casino requires, in the right format, etc. So did you ask them ?

Ja, jeg har også sendt e-mailen, og jeg giver dig den uden numrene

Godmorgen, jeg vil præcisere igen, du beder om listen over bevægelser på 3 kort.

kortet har sin egen pdf og er et forudbetalt efterbetalingskort. og .de har den samme liste over bevægelser, jeg tager ikke fejl i at sende de dokumenter, som er læselige, jeg vedhæfter dem igen, du læser ikke beløbet, fordi de kommer fra et visum, der genererer forudbetalte kort, den første PDF fra banken giver dig kortoperationerne. Den anden pdf er listen over . Dataene er læsbare, jeg har kun lavet 3 indbetalinger og jeg ved ikke hvad jeg skal gøre mere, kan du gribe ind??

If you can't verify with the casino and you can't come to anything reasonable, then I would recommend filing a complaint. However, I should point out that we give casinos 14 days to resolve such a process and only after that will our team intervene. 

So if you are interested, you can file a complaint here on this link. 

I'll also add a guide if you don't know what to expect from this situation and you can read what to expect. You can find it here.

I hope you will be able to verify and everything will be fine. 👍

Kasinoet fortsætter med at give irrelevante svar

Jeg kan ikke åbne linket

@jero Jeg kan ikke åbne klagelinket

På sider som sisal ankommer tilbagetrækningen om en halv time, en HALV TIME.

VI HOLDER SIG VÆK FRA DISSE FIDELSIDER

De godkendte alt for mig undtagen listen over bevægelser, og jeg bliver ved med at sende den tilbage via pdf, men det skete også for mig med cazimbo chd, så betalte han efter uger

Okay I'll try to send it to you again and I hope it will be okay: https://casinoguru-it.com/reclami/tutti

If you have a problem, be sure to let me know and we'll try to solve it.

According to the complaint I went through, the biggest problem was that you didn't deposit from your payment method but from your friend's, which is a violation of the rules in almost every casino and often results in forfeiture of all winnings. It's sad, but I would say it's common in casinos, so I would definitely be careful with this kind of thing. You have to keep everything in your name to prevent such unpleasantness from happening and I hope you are doing well elsewhere. 🙂

Ja selvfølgelig er det i mit navn

Du kan kopiere linket for at indgive en klage

Yes, I didn't reply to you in this case, but to the other player, so this situation has nothing to do with you. 

Anyway, is the link working without problems now ? 

No

Hello.

Is this supposed to mean "no" to both of Jaro's questions? 🙂

Well, if you need anything, just say that. For now, I presume I won't be of much use to you. 🤷‍♀️

Beklager, jeg mener, at de stadig ikke har accepteret de dokumenter, der er korrekte og læselige, og at nej, jeg kan ikke åbne linket til klagen, jeg har også prøvet fra en anden enhed, kan du kopiere hele linket og hjælpe mig??

Oh, I see.

Let's start with the link: Try to submit the complaint per this link 👈

If you encounter any issues, please capture a screenshot also showing the page domain, eg.: https://casinoguru-it.com/reclami/tutti

By the way, you should also be able to start the complaint feature by accessing the complaint tab located in the main front panel.

However, it looks a bit different while using a smartphone.

I'll wait for your response, don't worry.

Jeg var i stand til at sende klagen tak