Shuffle Casino – generel debat (side 13)

That is difficult to say. Every player's situation can be different depending on what the casino requests from them and whether they need to go through verification or not.

You can check the player complaints for this casino, and that will probably give you the best idea of how long other players have been waiting.

I would not say that this is a casino that always processes in two or three days. For some players it may happen that quickly, while for others it may take a bit longer. I would say it depends on several factors.

Since you have already been waiting for 10 days, and as I mentioned before, we give casinos 14 days to process a player's KYC. If nothing changes by then and you still do not receive any response about whether you have been verified or not, then definitely get in touch with me and I will recommend the next step, which would be filing a complaint.

Account: Domi01

Email: rimimavro1912@gmail.com

License: Curaçao Gaming Authority OGL/2024/1337/0628 - Natural Nine B.V.

Amount stolen: $17,770

28 July 2026: L3 FULLY VERIFIED via Sumsub. No liveness required. GREEN check. Shuffle allowed me to DEPOSIT after that.

21 Aug 2026 14:32: Withdrawal €28 APPROVED AND PAID instantly with same documents.

21 Aug 2026 same day, few hours later: Withdrawal $17,770 BLOCKED with same documents. They invented a new liveness verification that was NOT required for L3 and NOT required for €28.

Since 21 Aug: 10+ emails from rimimavro1912@gmail.com to compliance and support - ZERO ANSWER. I tested their support Sunday from another email with a fake question - reply in 2 minutes. They ignore withdrawal emails on purpose.

WHAT I DID - I TOLD EVERYONE:

Curaçao Gaming Authority (CGA) - License OGL/2024/1337/0628 - Formal complaint filed for win-based KYC and contradictory verification. I told CGA that Shuffle validates L3, pays €28, then blocks $17,770 same day with same docs.

Casino.guru - https://casino.guru/shuffle-casino-review - Dispute filed 22 Aug 2026 for $17,770 - Status: Waiting for review. I will give all proofs (L3 screen, €28 approved, $17,770 blocked, 10 ignored emails) to the mediator. This review is also on https://casino.guru/shuffle-casino-review.

Bitcointalk - Thread opened: https://bitcointalk.org/index.php?topic=5592031.0 - Daily updates with proofs.

Trustpilot - 1-star review with same timeline.

This is the same scam pattern you can read on https://casino.guru/shuffle-casino-review:

"After a week they asked me for documents, selfie, bank statement, source of funds and who knows what else, support was of little help, I felt mocked"

"After 14 days they still have to pay, KYC correctly done, answer is always manual review needed - EDIT: day after posting on Casino.guru forum they paid"

"Won 999 then 600 then 1800, they kicked me out, waiting Level 3"

"Verified 150x times, all verified, manual review ongoing 3 weeks, holding my deposit 1500 + 600 profit"

MY DEMAND:

Shuffle, you paid €28 same day with same docs. You validated L3 on 28 July. There is NO clause in your T&C allowing post-L3 liveness only for big amounts. Release my $17,770 now.

SHUFFLE.COM OGL/2024/1337/0628 - DOKUMENTERET MODSIGTIGENDE KYC MED SKRIFTLIG BEVIS FRA GREGORY

1. KLAGER Domi01 $17.770 - rimimavro1912@gmail.com

28. juli 2026: KYC L3 VERIFICERET via Sumsub. Fransk ID + Sogedo. Status GRØN Godkendt. Blanding bekræftet L3.

21. aug. 2026 14:32: Udbetaling €28 BETALT via Shuffle med SAMME franske ID + Sogedo. Beviser gyldig KYC.

21. aug. 2026 SAMME DAG 14:32: Udbetaling $17.770 BLOKERET med SAMME dokumenter.

21. aug. 2026 21:08 (7 timer efter betaling af €28): E-mail fra Gregory fra Shuffle (skærmbillede gregory.jpg) - for 14 timer siden - hævder:

"Bevis for bopæl: Det fremlagte dokument er ikke klart/læseligt nok til, at vi kan verificere de nødvendige oplysninger. Fremlæg venligst et nyt, tydeligt og læseligt bevis for bopæl, der viser dit fulde navn, bopælsadresse, dokumentets dato og den udstedende enhed."

"Livsdygtigheds-/Identitetstjek: Resultatet af livlighedstjekket er uforeneligt med det indsendte identitetsdokument. Helt konkret indikerer livlighedstjekket en mandlig person, mens det indsendte identitetsdokument vedrører en kvindelig person. Denne uoverensstemmelse skal løses."

"Din KYC-verifikation er endnu ikke gennemført, og derfor kan vi ikke frigive hævningen på nuværende tidspunkt."

Dette er FALSK og beviser modstridende KYC under den nye Curaçao LOK:

Hvordan kan selv Sogedo være tydelig nok til at BETALE €28 kl. 14:32 og ikke være tydelig nok kl. 21:08 samme dag til at blokere $17.770? LOK artikel 3.1 og 4.2 forbyder tilbagevirkende ugyldiggørelse efter betaling.

Hvordan kan en konto vise "KYC not yet successful" den 21. august kl. 21:08, når den var L3 VERIFICERET den 28. juli? Shuffle tillader allerede indbetalinger og spil i 3 uger efter L3.

Kønsmismatch "maskulin vs. feminin" er et påskud - det samme franske ID, der blev brugt på Stake.com, til at hæve $150.000 på under 2 timer uden kønsproblemer.

2. BEVIS FOR SELEKTIV STØTTE - Søndag 23. aug. 15:22 - 0 MINUT

15:22: E-mail fra huberweb69@gmail.com "Jeg vil gerne indbetale 1 BTC på Shuffle, hvordan gør jeg det?"

15:22 (0 MINUTTER): Svar fra Brooklyn fra Shuffle "Hej, når du har gennemført L1, skal du gå til tegnebogsvinduet og vælge fanen Indbetaling..."

scam.jpg viser spørgsmålet kl. 16:22 (for 1 minut siden) og svaret kl. 16:22 (for 0 minutter siden).

Samme søndag, support svarer på indbetaling inden for 0 min, ignorer 10+ e-mails rimimavro1912@gmail.com for 17.770 dollars.

Håndtering af klager over brud på LOK artikel 6.1.

3. MØNSTER - PLATIN 1 version69 $34.426 BLOKERET

Spiller verzisor69 - PLATIN 1 - Top VIP, hundredtusindvis af satsede:

-15.191 USD I anmeldelse

-19.235 USD I anmeldelse

I alt $34.426 blokeret. Under gennemgang.

Hvis PLATINUM 1 blev blokeret for $34.000, er det ikke KYC, men win-blocking. Selv de bedste kunder er blevet snydt.

4. SAMMENLIGNING & LINKS

Samme franske ID: Indsæt $150k på 2 timer OK

https://casino.guru/shuffle-casino-review Sikkerhedsindeks 4,8 Lav 9.429 sorte punkter

Bitcointalk https://bitcointalk.org/index.php?topic=5592031.0

Licens OGL/2024/1337/0628 accepterer fransk uden ANJ

5. VEDLÆGTE BEVISER

gregory.jpg - Gregory fra Shuffle fre 21. aug 21:08 hævder domicil ikke klart + kønsmatch + KYC mislykkedes, mens L3 blev verificeret 28. juli og €28 betalt samme dag 14:32

L3 28. juli Sumsub grøn

€28 betalt 21. aug. 14:32

17.770 kr. I anmeldelse

verzisor69 PLATIN 1 $34.426 Anmeldt

Indsats $150k 2 timer

scam.jpg Brooklyn 0 minutter

10+ ignorerede e-mails log

Kontakt Domi01 rimimavro1912@gmail.com

UPDATE 24 Aug - RESOLVED - $17,770 PAID:

Shuffle just paid my withdrawal Domi01 - 17770 USDT SOLANA chain - Email "Withdrawal Confirmed!" received today 7:37 AM. See proof file WITHDRAL.png

Thank you to Casino.guru forum pressure. My Casino.guru dispute for $17,770 can be closed as RESOLVED.

Note: My account verzisor69 PLATINUM 1 $34,426 is still in review - I will update separately.

Timeline: L3 verified 28 July, blocked 21 Aug, paid 24 Aug after posting here + CGA complaint OGL/2024/1337/0628.

Hello, I'm glad it worked out this way so quickly. I am sending a note regarding the payout to my colleagues. I'm unclear about the separate account "verzisor69 PLATINUM 1 $34,426 is still in review" you mentioned, but that may be unrelated to the complaint. I must admit I did not understand much from your reports or the previous text, but it's nice to see the casino was able to resolve that on Monday morning, I wager.