3 måneder siden
Godaften, jeg har set meget om dette casino, og jeg har foretaget en udbetaling. Hvor sandsynligt er det, at tilbagetrækningen rent faktisk bliver foretaget? Er det et fupnummer eller er det funktionelt?
Automatisk oversættelse:
SlotsPalace Casino – generel debat (side 4)
3 måneder siden
Hello,
when you say you have heard a lot, what are you thinking about the withdrawal? What have you consulted so far, please? User reviews, complaints, Safety Index?
1 måned siden
Hej, jeg har problemer med at bekræfte min konto.
Da jeg ville hæve €500 for første gang, var jeg nødt til at bekræfte min konto.
Dette var den 12.02.25.
Identitetsdokument, adressebevis og selfie-billede blev accepteret med det samme. Nu har jeg forsøgt at verificere transaktionshistorikken inklusive indbetalingen i næsten 3 uger, men den afvises altid, tidsperioden ændres, og på trods af det originale PDF-format og flere indsendelser bliver det altid afvist.
Der har ikke været svar på min mail i en uge.
Jeg håber, der kan findes en løsning.
Automatisk oversættelse:
1 måned siden
Hi, the first thing I wanted to ask you was what the casino told you about what was wrong with the document. But I see that hasn't happened, so you're at a dead end. Isn't there a description somewhere of what the document should contain? Sometimes there might be something missing and that's why it's not accepted.
On the other hand, I believe that the casino can help with such things and if you have been trying to verify for quite a long time, I would not wait and open a complaint with us.
Our experts will look into it and try to do their best to help you.
What do you say?
1 måned siden
God aften. Jeg har ikke foretaget en udbetaling siden den 14/2, og de har stadig ikke krediteret mig med pengene fra SlotsPalace. De siger, at de manuelt foretager hævninger, fordi systemet er blokeret. Klassisk. Kan vi gøre noget?
Automatisk oversættelse:
1 måned siden
Hi there. I would not call that classic. If the system is off, there is not much else to do, though of course the player has every right to feel dissapointed. For players with delayed withdrawals, we provide free of charge complaints, but you would not believe that, due to a problem in the system, the complaint may only be submitted on our English website. So, I suggest you give it a few more days or try to change your account settings to EN and then proceed: https://casino.guru/complaints/create 👈👈
Well, in my opinion, no one working outside the casino platform will help you get the money until the casino fixes the issue or finds a new provider.
I'm sorry, it does very likely sound like a bad joke given the circumstances...
1
1 måned siden
QUICK UPDATE: The complaints should be up and running. I'm sorry for the inconvenience.
2 uger siden
another one of those useless crab game casinos, which is overwhelmed processing a withdrawal...
full month for a crypto withdrawal which still isn't processed at all
1 uge siden
Hey, I'm sorry you are waiting that long for you withdrawal. Crypto should be the fastest option so my question is, if the casino told you only about some delay and nothin more? Did you need to verify there or not?
Nevertheless, when it's month and you don't know anything relevant I recommend to lodge a complaint on your site.
Our team will be available to assist you with this matter and hopefully also sort it out!
You think you will go for it?
