Dette er problemet, jeg spurgte supporten, og de fortalte mig, at det tager 3 til 5 arbejdsdage, men sagen er, at jeg ikke er blevet bedt om identifikation, derfor er jeg bekymret, og jeg ved ikke, om jeg Jeg vil se pengene, har du erfaring med dette casino? foretages hævninger eller ej?
Ikke mange, i dag er det tredje arbejdsdag, jeg vil bare vide om jeg får mine penge eller om jeg bliver bestjålet.. fordi jeg så nogle klager og jeg var bekymret..
I would say there is no need to be skeptical right away. We give the casinos 14 days to sort it out, and while you're still at the beginning I wouldn't be too worried. Are you in contact with the casino and informed about the withdrawal ?
I also checked some complaints and the casino doesn't have any that are unresolved which is a pretty good sign and even the 2 that are open the casino has responded to them. So I would be patient and hope the money gets to you. If not, then I would recommend another course of action, so let's not think the worst immediately.
If you have any news or updates, be sure to let me know. 🙂
So that made me happy, it wasn't even that long. So will I continue to play at this casino ? Is there anything you really like here ? 🙂
Jeg har hævet €100 siden 11/8, og det er stadig ikke blevet trukket eller endda behandlet...
I samtalen fortæller de, at der har været en forsinkelse....det velkendte slik 🍬 altså...
Hello, sometimes such issues can occur, so it will probably be good to try to be a little patient.
I would like to add that we give the casinos 14 days to solve everything related to the withdrawal, and if they do not succeed, you can try to contact us and we will try to help you.
However, is this your first withdrawal at the casino? Was it necessary to verify or not? What payment method do you use ?
Ak, de vil opkræve dig, de opkrævede mig 500, vær tålmodig bror
I'm glad you're trying to calm the player down. How long did it take you to withdraw the money ?
I'm asking for better pciture. 🙂
10 dage blev tilbagetrækningen foretaget, men efter megen kommunikation med chatten for at se, hvad der sker med min tilbagetrækning!
Yes, it would make me nervous to tell you the truth, but since you got the money, that's the most important thing in the end.
Anyway, what payment method did you use? Are you still playing here or not ?
De betalte mig endelig.. på omkring 12 dage
Great news, I see it didn't take the least time but it still fit into the time we give casinos.
Do you think you'll still be playing here or not ? 🤔
Jeg foretog en hævning på 220 euro, og jeg blev ikke krediteret mit kort i 9 dage. Jeg tjekkede i dag, og jeg kan ikke se tilbagetrækningen på siden, og jeg er heller ikke blevet krediteret. Hvad sker der?
So, I believe that you need to contact the support right away regarding this.
Was your withdrawal approved by the casino?🤔
Please let us know if you find out something, and hopefully together we can learn what is going on.
Den fortalte mig kun på siden, at den venter på tilbagetrækning og intet andet. Mine penge var blevet taget ud af siden, og jeg ventede på, at de skulle komme ind uden nogen bekræftelse eller i en e-mail, og en dag var der intet på siden eller på min konto, som om de forsvandt
So there was no information regarding this from the casino. I understand.
In this case, you could really file a complaint here. Our team will investigate the matter, and hopefully there will be some communication from the casino side, and we will soon find out what is going on with your money.
Here is the link for you in case you want to try that out.
Let us know if you need any assistance with it and update us with any news, please.
Gratis faglige kurser for medarbejdere på online casinoer om bedste praksis, optimering af spilleroplevelsen og en fair tilgang til gambling.
En initiativ, vi har sat i søen med henblik på at etablere et globalt selvudelukkelsessystem, der giver sårbare spillere mulighed for at blokere deres adgang til alle former for onlinespil.
