1 år siden
How long did it take you to receive your first payment? I have a similar situation, I received my first payment after 7 working days, but I can't wait for the second payment.
Slotuna Casino – generel debat (side 3)
1 år siden
Den første betaling kom efter 4 dage så det er nu 3 uger
disse svindlere
Automatisk oversættelse:
1 år siden
Det er den anden udbetaling, men casinoet giver ingen grunde
de er chatbots, der altid giver de samme svar
det er svindel!!
De siger selv, at de overtræder deres egne servicevilkår, og der er forsinkelser med betalingen
De vil bare have, at du mister dine penge igen
Automatisk oversættelse:
1 år siden
So if you can't get any response from the casino and only from the bots, then file a complaint here and hopefully we can help. It's quite strange that you got the first payout and you're having trouble with the second one. Although, on the other hand, I would say that the first one didn't last very long either.
1 år siden
They have template responses in support: "Don't worry, your withdrawal is being processed, it's almost complete." I heard this twice, but the withdrawal remained unprocessed.
1 år siden
I would also not like to hear the same thing over and over again. Therefore, a complaint is probably the best way out in this case.
Will you go for it?
1 år siden
I have already posted a complaint, waiting for approval.
1 år siden
Vurder også virksomheden dårligt på Trustpilot
det virker nogle gange! de har kun dårlige anmeldelser
Automatisk oversættelse:
1 år siden
I will definitely leave a review there if their attitude towards players does not change.
1 år siden
Nu, som en international spiller, advarer jeg casinomyndighederne om casinoets GURU: det relevante casino er vist som yderst pålideligt og får en score på 8. Men dette casino har været genstand for dårlige anmeldelser? Jeg stoler virkelig ikke på det længere. Jeg tænkte på at spille. De gav mig en 300% bonus i dag. Jeg skal ikke spille.
Redigeret
Automatisk oversættelse:
1 år siden
Medarbejderne her er manipuleret
Der er kun klager her, men kasinoet er vurderet som godt
Forsigtighed
Automatisk oversættelse:
1 år siden
I have a question for you. Were you asked to go through verification when you first withdrew? Or when you requested your second withdrawal?
1 år siden
ja, derfor er det endnu værre
Automatisk oversættelse:
1 år siden
You probably didn't understand the question))) When were you asked for KYC? When you first withdrew your winnings? Or was KYC requested when you withdrew your winnings for the second time?
1 år siden
Nu, som en international spiller, advarer jeg casinomyndighederne om casinoets GURU: det relevante casino er vist som yderst pålideligt og får en score på 8. Men dette casino har været genstand for dårlige anmeldelser? Jeg stoler virkelig ikke på det længere. Jeg tænkte på at spille. De gav mig en 300% bonus i dag. Jeg skal ikke spille.
Automatisk oversættelse:
1 år siden
I'd probably be careful with such a bonus and probably not play with it but what does it mean to be careful? Is it because the bonus seems too high to you?
1 år siden
You probably didn't understand the question))) When were you asked for KYC? When you first withdrew your winnings? Or was KYC requested when you withdrew your winnings for the second time?
1 år siden
I think the player won't write you back because he was banned for his inappropriate language. So I'm sorry.😕
1 år siden
I am waiting 15 days for withdraw. And nothing happen. I am wondering if they will pay or not. Is anyone responsible to answer?
1 år siden
Hey!
I was hoping to find some info from other players, yet this casino is not well-reviewed yet. If I may start with a few questions, is this your first witdrawal? In what status is it? And most importantly, what does the support say about the delay, please? I do not mean to question you, but before making any suggestions, it is best to know the specifics. 🙏
1 år siden
They say always the same... Financial department has inform for this, we don't know how many time need it we try our best. Be patient. Anyone never tell me how many days maximum. Maybe 2 years who knows. My First withdraw yes. In status is like first day. Nothing change. You work there to them or you can help with that? Thanks
1 år siden
Radka doesn't work there but you can file a complaint on our website if you are waiting more than 14 days for your withdrawal. I see that you have not learned anything specific that could help us.
Besides, wasn't it necessary for you to send any documents to the casino? This is something that could slow down the withdrawal since KYC is often required on the first withdrawal even though it is not always a requirement.
1 år siden
My withdraw date is 19-2-2025. I spoke in live chat again today. Nothing different from last day's. I didn't send any documents. They didn't ask something. Can you find out what happened? And if i will pay?
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