Owner is changed. Design and web address are changed. And instead of being improved thi casino became much worse.
+ They cancelled my withdrawal requests of 890Euro and I can't do other request /Withdrawal isn’t possible
Your previous bets are being reviewed by game or sport provider to ensure the fair play. You can withdraw again once review is completed
Contact Support/
It was one of my favorite casinos but seems I will place it toy blacklist now
Hello,
perhaps a stupid question, but are you commenting about the decreased quality of the sports betting section or the casino section? Both perhaps?
I understand such a check is unpleasant, but honestly, a casino may do that if they suspect an issue. In my opinion, the final verdict is also very important, and I hope your bets will be considered ok.
So like some other posts here. The site went to good, to much worse after the redesign/rebrand. You can't see how much you've left to wager anymore, and therefore I contacted support. They tell me all good to go, so I convert the in-site currency to crypto to be able to withdraw, all good so far. Then a few days goes by, it's still being processed. I contact them once a day to check up on why it's taking such long time, they tell me it's being processed by their finance department and will be done soon in a couple of days. Until today, same thing, asked in support chat why it's still processing. The guy tells me that the bonus has not yet been wagered, however, 5 days earlier his colleagues told me that when going to the withdrawal tab, and if you're able to convert their currency, then there's nothing left to wager and you're good to go. So then aswell on top of that, he writes that the total wager that needs to be done is 4078.97, but the bonus was like 15$ from a freespins bonus with like 40x wager, can't remember excactly but roughly like that. So that is nowhere near that 4000$ mark.. So either they've messed up and thought I withdrew the original deposit bonus instead of the freespins that came with it, that had a 40x wager and a completely different wager than the deposit bonus, or they are just trying to scam my a** off, and try to let me think that my withdrawal is long gone.. So as a resumé, it has been a decent site to play on with good bonuses, but then after this rebrand, it has just been a complete disaster, and as of now I don't know if i'm going to get the withdrawal, even tough it's not a lot of money, that just gets me thinking why they would pull this off even more.. So just be aware of this guys..
Hi, after reading this I can see what your view on the casino is. I would say it's not nice when one agent tells you one thing and the other one tells you something else and you don't know what's right in the end.
Anyway, if you need help with your withdrawal and you can't get the money, you can contact us if you need it.
We'll be here if you need anything.
My withdrawal was cancelled without reason and after that they told me that my session is under review(Your previous bets are being reviewed by game or sport provider to ensure the fair play. You can withdraw again once review is completed).They told that it may takes 14 days for the withdrawal to be completed but something doesnt go well with snatch casino anymore.Used to be an ok casino and i never had this kind of problem.
Jeg kan se, at det siden skiftet til Goodwin ikke har været andet end rip-offs og problemer...tilfældigheder?
Mit indskud fra 7 dage siden!!! er stadig ikke blevet krediteret, og jeg har ikke modtaget et ordentligt svar. Jeg har kun fået det samme svar de sidste 6 dage (hvis jeg overhovedet får et svar, lukker chatten med det samme). Formodentlig vil økonomiafdelingen kontakte mig via mail, men jeg har ikke modtaget noget i 6-7 dage. Dette casino er en komplet rip-off og en FIDEL! Indbetal ikke der igen!
My withdrawal was cancelled without reason and after that they told me that my session is under review(Your previous bets are being reviewed by game or sport provider to ensure the fair play. You can withdraw again once review is completed).They told that it may takes 14 days for the withdrawal to be completed but something doesnt go well with snatch casino anymore.Used to be an ok casino and i never had this kind of problem.
Hi, I think this is something that is common in most casinos. Maybe the casino is suspicious or just wants to check if everything was alright. Maybe it wanted a specific sportsbook provider like they told you and they have to wait until they know something relevant. So try to wait and see what they tell you.
Did you play with any bonus here?
Jeg kan se, at det siden skiftet til Goodwin ikke har været andet end rip-offs og problemer...tilfældigheder?
Mit indskud fra 7 dage siden!!! er stadig ikke blevet krediteret, og jeg har ikke modtaget et ordentligt svar. Jeg har kun fået det samme svar de sidste 6 dage (hvis jeg overhovedet får et svar, lukker chatten med det samme). Formodentlig vil økonomiafdelingen kontakte mig via mail, men jeg har ikke modtaget noget i 6-7 dage. Dette casino er en komplet rip-off og en FIDEL! Indbetal ikke der igen!
Hey, these cases are difficult for us to solve. I guess the first thing I would ask is, have you contacted the payment provider? If everything went well on their side did you also send the casino any proof that the money was withdrawn from your account and sent to the casino?
My withdrawal (300€)was cancelled without reason and after that they told me that my session is under review(Your previous bets are being reviewed by game or sport provider to ensure the fair play. You can withdraw again once review is completed).They told that it may takes 14 days for the withdrawal to be completed but something doesnt go well with snatch casino anymore.Used to be an ok casino and i never had this kind of problem. And i see that they changed owner and im not the first one with this problem. You guys need to update un review this casino again. Becose its not the old snatch casino anymore.
Åh ja, det ved jeg godt. Jeg ventede 4 uger på mine penge, og så redesignede de siden, og jeg kunne registrere mig for tilbagetrækning igen. 7 gange blev det aflyst. Så spildte jeg alt, og de vil aldrig se mig igen.
I remember that I registered in that casino 3 year ogo, from this website itself (casino guru). but now all the information is wrong about this casino on this website. about misleading people, because nothing of the above that was in this casino at the time is no longer there. neither the owners nor the withdrawal options, nor the support responsiveness, nothing. and i did deposit in this casino 100x when everything was not changed
Ja, jeg spurgte allerede Mifinity for 5-6 dage siden, og alt gik normalt.
Jeg har allerede sendt flere billeder, men der er ikke sket noget. Det er et fupnummer! De beholder mine penge, men jeg har aldrig modtaget en saldo. Sådanne modbydelige og grimme svindlere.
INTET er sket i 9 dage nu!
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