Snatch Casino – generel debat (side 2)

Jeg forstår ikke, hvor guruen får disse daglige løft!! På hjemmesiden er det 1000€ pr. MÅNED!!!! JA MÅNED... FOR AT FORØGE DENNE PLAFOND SKAL VI UPLOADES DISSE NIVEAUER, JEG HAR ALLEREDE UPLOADET ET NIVEAU OG STARTET EN NY BAR UDEN FORØG MIN CASHBACK OG MAKSIMAL TILBAGETRÆKNINGSNIVEAU. DETTE CASINO HAR INTET GODT! CASINO GURU BØR VÆRE MERE FORSIGTIG I DERES ANMELDELSER.

Hello and thank you very much for this update. All have been forwarded to our data team for further checking.

Worst casino I've dealt with

After I completed the account authentication and the authentication was done, I withdrew 100 euros and they asked me to take a picture of it while I was holding my ID and in front of the computer screen and opened their website page and my account is open.

Hello,

I know it sounds weird, but if you browse the forum, you would find that this is a pretty frequent request. I guess casinos ask such demands from players from certain countries, like Kuwait, Ghana, Peru, and so on.

The casino just takes it as proof that it was you who registered, deposited, played, and won.

It's just one selfie in the end.

Hej, du skal ikke forsvare disse svindlere på den måde og om anmodninger om alt og alt dokumenter, det er absurd, intet kasino beder om en pakke med dokumenter som denne.

I have dealt with dozens of casinos, but only the most formidable scammers asked me to do this

Hi, you'd be surprised, but quite a many casinos require so many documents. All you have to do is to go through the communication for example about Ice Casino or Vulkan Vegas Casino here on the forum. Often, a really large amount of documentation is required from the players for verification before paying out the winnings. However, you can see for yourself and read the discussions.

I don't want to defend any casino here, but let me disagree. And as I just replied above, you find here on forum more casinos and finally happy players who after long time waiting and sending plenty of documents received their winnings. Unfortunately, when you have to go through long KYC procedure and even longer wait for withdrawal, then it is not a good experience at all. But as we already said here, it is not unusual.

Fortæl mig ikke, at jeg spiller på Vulkan Vegas Casino, og du vil ikke tro, at dokumenterne kun sendte et pas og en tegnebog, hvorfra jeg lavede en indbetaling, og det var det. Jeg laver roligt indskud og drager konklusioner, så ikke alle kasinoer kræver en bunke dokumenter, i et af kasinoerne bad de kun om et pas og verificerede kontoen på 5 minutter, ingen grund til at beskytte svindlere.

Igen, jeg er ikke enig i, at der ikke er noget usædvanligt i dette, i den forstand, at de bevidst forlænger tidspunktet for verifikation og følgelig tilbagetrækning af midler, ud over dette, efter de fremlagte dokumenter, efter et stykke tid, tilbagetrækningen er igen annulleret og kravet om nogle flere dokumenter, som følge af tilbagetrækning af midler og verifikation kan tage uger. Er dette normalt i det 21. århundrede, hvor næsten alt er automatiseret??

Well, we all have our experiences, so we should both accept that 🙂

Just one note: There is not a single standard for the whole KYC AND additional checks, even the casino license can affect the demanded documents.

We allow casinos 14 full days to verify players' accounts in full and process the payment - in the 21st century because it's a suitable amount of time. I guess you don't like it either, but that's ok - your point of view.

Radka, jeg er fuldstændig enig med gidro!! Der er ingen undskyldning for så lang ventetid eller for den yderligere anmodning om dokumenter, hver gang du foretager en hævning!! Dit svar "21. århundrede" passede slet ikke til dig. Jeg har aldrig set nogen af guruerne give svar som dine. Jeg håber inderligt, at jeg ikke behøver at fange din ironi. Dette casino stinker og mod fakta er der ingen argumenter! Får du betalt for at argumentere for, at Snatch er et godt casino? Der er kun én dårlig pointe!

Hello there,

I just get a reply from the data team concerning the limits:

"I want to say a big thank you to the player for helping us find the error."

I also used the part "21st century", because the player used it first. I find it quite of the topic though, so I respond to it the way I did.

I'm sorry to find out that you missed the rest of my post. Well, I can accept your opinion even like that. Can you do the same? 🤔

I wanted to express that even now, we allow casinos 14 full days to verify players' accounts in full and process the payment. Just check complaints, and you'll find out. I'm not defending the casino, I'm explaining that the KYC is crucial and can't be taken lightly from the casino's side.

I hope we are clear now 🙂

Nu er jeg sikker på, at Guruen ikke kan være oprigtig i sine vurderinger... det kan han ikke være!! fortsætter med udbetalinger, der er løgn! Du kan kun hæve €1000 om måneden! det er ikke 3000€ pr. dag. være professionel.

Derudover annoncerer dette casino cashback, men begrænser cashback-udbetalinger til 35x eller 50x wagner og med en 5€BET LIMIT!! for mig er dette ikke cashback, det er en normal indbetalingsbonus.

Hello Miidelgado,

thank you for noticing the limits, kindly mind that when the withdrawal limits are affected by your VIP status, it is not within our power to mention all stages. We try to provide the lowest and the highest withdrawal limits mentioned in casino rules, so according to your current status, the limit may be different. I hope it's obvious that this is not a lack of professionalism, we lack the technical solution. Furthermore, I already informed you and thanked you that there was a mistake in the VIP status description and the casino informed us that:

According to the rules, the minimum limit is set to €3K daily, as far as I was told.

Can you kindly paste any communication with the casino that proves otherwise, please?

I'll not comment about the bonuses though, that is solely a casino's decision, as far as I can see we listed only deposit bonuses.🤔

Ahah, her er den korrupte administration selvfølgelig bare endnu en klage over denne svindler, som er så hårdt forsvaret af lokale administratorer, at personens verificerede konto blev lukket uden forklaring 🙂 . Det er synd for spilleren, der ikke vil opnå retfærdighed her ligesom mig.

Well, again, welcome back 🙂.

I fail to understand behalf of which player you're acting on now. The player has not yet submitted the complaint against Snatch, you see? Read the thread to find out that I was thanking the player for updating us and the casino about the issue with the max withdrawal limit. That's all.

Your case, however, was closed as unjustified:

In some cases the bonus is converted into real money after finishing the wagering of it but there are also many cases, where you balance is deducted only when you request a withdrawal. It is very common in many online casinos.

As the casino paid out your winnings according to their terms - 5x bonus amount, we will be closing the complaint.,

Deal with that, please.

Jeg vil ikke argumentere, og spilleren har allerede indgivet en klage, en af dine kolleger forstår situationen, og jeg er 100% sikker på, at intet skinner for spilleren, I er alle på den side af casinoet, der betaler dig. Angående min klage .... I alle casinoer uden undtagelse sker konverteringen umiddelbart efter den fulde indsats, ikke før tilbagetrækningen af midler eller noget i den stil, med det samme, jeg har spillet i mere end 10 år og har spillet i mange kasinoer med rig erfaring, men sådan frækhed og input forvirrende så for første gang.

Da du så voldsomt påstår, at midler kan konverteres inden udbetaling, burde det så ikke stå i reglerne??? Vis mig hvor de har det, og dit "måske sådan her, måske sådan her" Jeg tror ikke på det, for jeg ved hvordan det fungerer i alle NORMAL CASINO!