Snatch Casino – generel debat (side 24)

If I may, that's correct, because casinos with higher Safety Indexes are considered safer. This makes them available for promo bonuses. However, many people overlook the fact that the Safety Index focuses on whether casinos pay at all, rather than how quickly they do so. That's, in my opinion, the weaker side. Other similar portals are judging casinos based on their quickness - we do not, because we have no relevant proven data in that regard.

We're glad to see players looking for information on both sides and aware of the differences - regards from the Data Team!

Hello,

I agree that there are some drawbacks to the Safety Index. I hope you find reading my honest responses to other players worthwhile.

Jeg har nu ventet fire uger på resultatet af den påståede Fair Play-kontrol.

Der var ingen svar på e-mails, og klagen blev først besvaret den sidste dag.

Som med alle andre spillere blev udbetalingen annulleret på grund af genbekræftelse.

Der er ingen måde at pynte på dette casino; det er tydeligt, at dette casino er fjendtligt indstillet over for spillere og ikke bør reklameres for under nogen omstændigheder.

Beløb 850 euro

People, this is just to much for me to swollow, same shit like politics, empty talks and nothing will change…

Simple:

You can deposit ???

… but you can’t withdraw????

SEND THEM TO JAIL !!!

I lost more them 30k euro there, and now first time a bit bigger cashout, there is a system issue or whatever???

I DON’T CARE, I WANT MY MONEY!!!

So hard to understand? First payout and then we can talk!!!

Men hvor udbetaler man penge? Siden skiftet ser jeg stort set kun folk her, der ligesom mig har ventet i 6-8 uger på deres penge og sandsynligvis aldrig får dem, fordi disse ulækre, beskidte klovne fra dette PissCasino bare trækker alt ud med deres billige, standardbeskeder. Hvis casino-klovnene skriver i 10 måneder: "Vi behandler din verifikation/udbetaling så hurtigt som muligt", betyder det så, at de udbetaler og stadig er bedømt som grønne? 😀 Det er chikane og bedrageri, ingen udbetaling... det har INTET at gøre med et normalt, velrenommeret online casino. Det er en skam, at disse klovne ikke sidder i fængsel der og stadig er delvist beskyttet/godkendt her.

I was addressing the complaint outcomes. Until the casino pays out complaining players, even eventually, there is not much to penalize them for as long as the motive is hidden under "re-verification" or other "further security checks."

I agree that it is pretty obvious and as long as the Safety Index does not reflect user experience, standing alone, it does not come in line with players' expectations. I get it.

As I said, our angle is quite different at this. The closest we can get with delays is when the casino has no "explanation" for not fulfilling its own withdrawal limits. That, in my opinion, takes us back to the obvious I mentioned.

I am already preparing a complaint towards their regulator - Curacao Gaming Control Board.

Next step if this is not resolved will be suing both the Casino and Gaming Control Board for allowing this to happen. Thankfully one of my best friends is a lawyer with huge experience in dealing with such casino scams.

And then I’ll take much more then they owe me now. Plus, as someone who was working as top management igaming companies for 11 years, I know how to ruin someone’s reputation and business in this industry.

I’ll go after their affiliates, then game providers, then payment providers, then licenses, then review sites, streamers, forums, telegram groups, social media, until they have nothing to operate with.

Du siger, at vi ikke bare skal stole på scoren, men også læse de andre anmeldelser? Min casinoanmeldelse bliver ikke engang offentliggjort, fordi det ville være uretfærdigt over for casinoet, da jeg stadig har en åben klage. Det er en dårlig joke. Selv hvis min klage blev løst, ville jeg stadig beholde den dårlige vurdering. Det er meget mistænkeligt, at casinoet fortsætter med at modtage gode anmeldelser. Det virker som om, det er meningen. Hvad skal der ske for at dette casino i det mindste bliver nedgraderet?

Præcis det samme skete for mig, anmeldelsen har været tilbageholdt i 6 uger og ikke offentliggjort 😀

Disse ulækre hunde hos Snatch SKAL straffes, det er ulækkert, hvad disse klovne laver. For fjerde gang i min åbne klage skriver de 'Vi prøver at fremskynde processen' 😀 Det er så trist, at folk bliver ved med at tro på casinoet og nogle gange endda forsvarer det, de laver. Folkene her hos CasinoGuru kan ikke gøre andet end at vente, men det mindste de kan gøre er at låse alle anmeldelserne op for at nedgradere dette lorte casino. Ingen kigger på dette forum uden deres egne problemer. Folk klikker på det første link og ser over 8/10, tror, ​​det er et velrenommeret, hurtigt og godt casino. Så indbetaler de, vinder og ser, ligesom alle andre, aldrig deres penge og bliver først derefter involveret i denne diskussion. Så, når det er for sent!

Dette er ikke ment som et personligt angreb mod CasinoGurus medarbejdere; det faktum, at de hjælper eller forsøger at hjælpe, er godt, men vurderings- og evalueringssystemet er meget tvivlsomt.

Precisely. We never tell players that only our academic or scientific review is the only review that matters. Internet is full of a variety of reviews about almost anything.

So to say, the rating remains the same because the complaint was resolved. This is how it works. Thus, as I said, many players do not read the guides we provide to explain how we review casinos and then have different expectations. Once more, I say I understand that this approach is not suitable for anyone.

We mainly focus on whether the casinos pay. The rest can be found in user reviews, complaints, forums, etc.

14 days later withdrawal is still not processed, they just lie constantly, every day i get 4 different reasons why my withdrawal is not getting processed. I even met a whole community on Reddit with dozens of players who never got their money.

SNATCH CASINO ARE ULTIMATE SCAMMERS AND FRAUDSTERS. DO NOT PLAY THERE.

Obviously these review sites are protecting them, because they earn affiliate money from them.

I am sorry, but I see a bit of a contradiction there. Why then do you want us to help you with a complaint if you think we are protecting them because we are getting money from them? Isn't that a bit contradictory? 

The fact that you haven't had money for two weeks is pretty sad, unfortunately, according to what we should be able to read from other players, the casino pays out quite late. This is of course not an excuse for them, but in some casinos it is. I would like to see the complaint progressed and we contact the casino to get paid as soon as possible. Every day having a different reason why you still don't have the money is not normal. So I know how you feel.

I hope it will be over and successful as soon as possible.

Mærkeligt at flere og flere IKKE får deres penge (efter 8-10 uger), og den stadig er på 8,9.

Og du lader ikke nogen, der ikke fik deres penge (som mig), skrive en anmeldelse, der vil blive inkluderet i bedømmelsen.

Dette har intet at gøre med autentisk evaluering.

Der SKAL være en advarsel om disse svindelnumre, SnatchCasino, og at de ikke reklamerer for det med høje ratings. Jeg har skrevet dette mange gange, men det kan ikke være sandt, at casinoets hunde kan slippe afsted med sådan et fupnummer 😉

So after more then a month of waiting a "fair play review" was thankfully finished so they asked me for my passport again.

I sent it right away and they need 1 more month to send this kind of response??? JOKE

They have all my documents for a long time, and now its because of bad quality and angels were cut?????????? DAMN LIARS!

I WANT MY MONEY WITH INTEREST !!!!!!

That's a big joke. This tactic of not paying out money is disgusting, so much scam..unbelievable!

I can see that your user review is pending due to your ongoing complaint. Our system will allow it to be viewed by our team only after that, actually.

And also please know that user reviews are not counted in the safety index of online casinos on our website. If you'd like to read more about how it works, please find it here.

Hopefully our complaint team will be able to help with your case, though.

It is surely a long time to wait for some reply from the casino, and I can see that they still haven't posted anything in your complaint thread. Right?

Hopefully we'll have some news soon.

Har nogen her fået deres penge siden operatørskiftet?

Det kan ikke være seriøst, at der er over 160 klager hos CasinoGuru (også de andre sider)

og alle disse affilierede sider fortsætter med at promovere dette casino.

Jeg forventer ikke længere nogen udbetaling.

Men det faktum, at CasinoGuru giver dette casino en vurdering på 8,9, irriterer mig virkelig!

Alle disse anmeldelser af 50 gratis spins er falske!

Unfortunately, it appears to have remained relatively unchanged since the change you mentioned.

The issue is that the Safety Index is based on whether the casio pays, not how quickly. Unless the casino stops paying out, the rating will not decrease. Such situations are a kind of edge, and I completely understand your feelings. I feel the same, because explaining that such user experience is not even worth a short warning about delayed withdrawals is, in my opinion, not the best call. Still we rely on facts and data driven analysis; the Caino pays—eventually. 🙁

The rest can be found on the forum, in the complaints, and in the user reviews.

Speaking of which, what 50 spins reviews are you talking about, please? We could use a good hint to keep the user rating unbiased.

Should have read the messages here before depositing.

Seems like they are stalling with my withdrawal as well.

Will update, but not holding my breath.