Spinline Casino – generel debat (side 4)

Hej Jaro.

Mailen ankom i morges ... jeg citerer 😉

"Vi er glade for at kunne meddele dig, at din konto er blevet bekræftet."

Desværre må jeg have lavet en fejl i IBAN-nummeret under udbetalingsanmodningen, hvilket er grunden til, at min udbetaling blev annulleret.

Det er jeg stadig taknemmelig for, da det bragte det frem i lyset.

Jeg har nu indsendt en ny anmodning om udbetaling og håber på hurtig behandling.

Jeg holder jer opdateret og vender tilbage, når processen er færdig.

Jeg vil også skrive en anmeldelse af casinoet, da det ikke er helt godt, men heller ikke helt dårligt 😉

Med venlig hilsen

Stephan

Thanks for another update.

I believe that if you have already been verified, all you need to do is wait for the new withdrawal request.

I will be happy when you receive it as soon as possible.

Also, for the process to be completed and for your review.🙂

Jeg har nu skrevet en anmeldelse af casinoet og håber, at den bliver offentliggjort.

Generelt set vil jeg personligt fraråde at bruge dette casino.

Recessionsrapporten beskriver alt i detaljer. Kort sagt giver casinoet indtryk af at gøre alt muligt for at forsinke, skjule og bidrage så lidt som muligt til spillerbeskyttelse.

Det er mere eller mindre normalt, men så åbenlyst som det er pinligt...

Til alle, der stadig ender på dette casino, ønsker jeg jer alt held og lykke 😉

Du kan finde min anmeldelse på følgende link.

God læsning 😉

Hello, just a technical detail: the link you shared was a great idea, but our website does not support a direct link to a specific user review. So, sadly, it led nowhere.

Don't worry though! Players can find it on the review casino page—tab "user reviews"—with the rest of the published reviews.

https://casino.guru/spinline-casino-review#tab=js-tab-reviews

I hope it helps, and thanks for the review.

I understand your attitude and opinion about the casino. But sometimes experiences are not what players imagine them to be. Hopefully, it will be better next time.

Your review was accepted, so it was fine. Thank you for sharing your casino experience with other players.

Hej Stefan,

Tak for din detaljerede feedback. Vi vil gerne præcisere tidslinjen endnu en gang for at undgå misforståelser.

Din udbetaling blev aktiveret den 21. januar. Den 22. januar kontaktede vores KYC-team dig for at anmode om bekræftelse af din Apple Pay-transaktion. Det oprindelige dokument, du indsendte, indeholdt ikke alle de nødvendige oplysninger, så vi anmodede om yderligere oplysninger. Den 27. januar, efter at du havde indsendt det korrekte dokument, blev din konto bekræftet.

Samme dag blev en udbetalingsanmodning annulleret på grund af et forkert indtastet IBAN-nummer (et ciffer manglede). Efter at de korrigerede bankoplysninger var blevet indsendt, blev betalingen på €1.000 behandlet og udbetalt den 28. januar. Den anden udbetaling, hvor alle oplysninger var korrekte, blev behandlet og udbetalt den 30. januar i overensstemmelse med de tidsrammer, der er angivet i vores vilkår og betingelser.

Vi vil også gerne informere dig om, at flere udbetalingsanmodninger er blevet annulleret og genindsendt. Bemærk venligst, at en annulleret og genindsendt udbetaling behandles som en ny anmodning og placeres sidst i behandlingskøen, hvilket naturligvis kan påvirke den samlede behandlingstid.

Dine gevinster blev aldrig tilbageholdt. Alle godkendte udbetalingsanmodninger blev udbetalt, så snart bekræftelsen var gennemført, og de korrekte bankoplysninger var modtaget.

Hvis du har en specifik transaktion, som du gerne vil have os til at undersøge nærmere, så giv os besked – vi hjælper dig gerne.

Hvis du har yderligere spørgsmål, er vores supportteam tilgængeligt døgnet rundt og vil med glæde hjælpe dig når som helst.

Med venlig hilsen,

Spinline Casino

its been days and I still haven’t received my withdrawal. My email is panosxiousi@gmail.com. You keep asking me for more and more documents for the kyc. I already sent you everything. Can you proceed my withdrawal ?

Hello, I'm sorry to hear that. Would you try using the reply button and asking the casino representative directly, please? Maybe you will get an update here.

Hi can you solve me issue

Dear Thegreekguy,

Thank you for reaching out and providing your contact information.

We have received your request and have already passed your account details to our verification department for a thorough review. We understand your concerns regarding the KYC process and the status of your withdrawal.

Our team is currently looking into the documents you have provided to ensure everything is in order. We will review the situation and return to you with a detailed update as soon as we have more information from our specialists.

Thank you for your patience.

Best regards,

Spinline Casino

It’s been 2 days since you requested for all of these documents ( proof of income etc ) besides the fast that these documents are too much and no other casino ever requested me something like that it also takes you so long to verify Them. Please proceed my withdrawal immediately

Dear Thegreekguy,

Thank you for your patience while our team reviewed your documents.

We have looked into the situation in detail and would like to inform you that the reason your documents were not accepted is that they did not meet the specific requirements sent to you. Providing transactions for August and September 2025 does not meet the current verification criteria, as we require current evidence of your financial status.

In order to proceed with your withdrawal, it is important that you strictly follow the instructions in our last email and provide the exact documents requested. Our team cannot bypass these mandatory procedures, as we follow all the rules and procedures according to our Terms and Conditions, which players agree to during the registration process. We are ready to prioritize your case as soon as the correct information is received.

The speed of your withdrawal now depends entirely on providing the required documents. Please check your email inbox and make sure all requested files have been sent in full.

Best regards,

Spinline Casino

Hi

I just sent you my current payslip of the last 2 months. Asking for that much stuff is insane though. I ve been playing on online casinos for 3 years and no one ever requested my payslips. I sent them to you. Please proceed my withdrawal immediately. It’s been ages

Dear thegreekguy,

Thank you for your patience during this process. We would like to inform you that our verification department has completed the review of your documents, and your account is now fully verified.

We apologize for any inconvenience caused by the additional requests. As mentioned earlier, the KYC process is a mandatory security measure to ensure the safety of all transactions. We appreciate your cooperation in providing the necessary files.

Your withdrawal is currently being processed and will be sent to you shortly. If you have any further questions, our support team is always available to help.

Best regards,

Spinline Casino

Stay away from those scammers. I did deposit to spinline13.com 100eur and flipped them, i did deposit 100eur yesterday without any bonus active , while i was playing i flipped to 250 then suddenly for leveling up you guys added 12$ without asking me if i want the bonus or not , it went on automatically like i gave a shit about 12$ on 250 and then these scammers send me this

Overall experience is pretty bad i gave them sooo much money , never got serious bonuses in return , these guys will def scam you when they have the chance , they do these little tricks so once you win big you wont be able to withdraw. STAY AWAY

Stay away from those scammers. I did deposit to spinline13.com 100eur and flipped them, i did deposit 100eur yesterday without any bonus active , while i was playing i flipped to 250 then suddenly for leveling up you guys added 12$ without asking me if i want the bonus or not , it went on automatically like i gave a shit about 12$ on 250 and then these scammers send me this

Overall experience is pretty bad i gave them sooo much money , never got serious bonuses in return , these guys will def scam you when they have the chance , they do these little tricks so once you win big you wont be able to withdraw. STAY AWAY

If you were playing with that bonus, you have to adhere to the limits, though.

The thing now is, were the winnings they confiscated only from this particular bonus?

Could you tell us, please?

Dear Stakw,

Thank you for your feedback. We have carefully reviewed your case and would like to clarify that the funds were confiscated due to a direct violation of our Bonus Terms and Conditions.

Our records confirm that after you were notified that a bonus had been added to your account, you continued to place high stakes bets that exceeded the allowed limit. We must strictly adhere to these rules to ensure a fair environment for all players.

Since you have already filed an official complaint on the Casino Guru platform, we will provide all the necessary information and details directly in this thread to resolve this matter through the official process.

We will be available to you 24/7 if you need any assistance or additional information

Best regards,

Spinline Casino

Yes i wanted 12$ bonus while i had 350 balance yes i wanted it hahahah, you mfkers didnt even ask me you just did enable it and when i went into bonuses it was hidden so u can confuscate my funds, scums how do u even dare replying here