Wazamba Casino – generel debat (side 19)

You just rejected my review, are you kidding me?

There is no need to vorry at all.

Just please write more details about the issue you have experienced at this casino, so your user review can be approved.

Not everyone reads the complaints, you know, so if you write there just "read my complaint," it actually provides no information at all.

We will look forward to reading your new review, of course.

I just re-submitted it, please approve.

It is done, as I can see.

I am glad that the explanation helped you and you were able to submit a new user review.

We appreciate your effort.

I just saw that my complaint was the only one out of all 204 Wazamba complaints that received a different verdict (not sufficient evidence from the casino).

I guess most people just gave up.

I continue to discredit them almost every day 🙂

Please let us know if there is something new.🙏

i bet 100 € and i won 300  €

so i apply withdraw last sunday

and i asked them 3 times *when i can get money?*

they block to my account for help center .

this casino is really safe?

.

Sorry, do I understand correctly that they have blocked you on live chat? What was the reason, though?

Is your account there fully verified yet?

Please let us know more details regarding the issue at this casino, and hopefully together we'll be able to get it solved.

edit: i wrote this after i could talk with them.

temporary i got blocked i guess.

or it was system error

and i got my money back today morning.

and my account is not verifed.

thank you.it is better delete post ?

I don't think it's necessary to delete the post. It's always good to see for other players some experiences of others and you wrote there the edit and therefore that the matter was solved. So I don't think you wrote something wrong. 

Anyway, I'm glad that it was just a temporary situation and everything is fine and you got the money. 

Will you continue to play here?

Kære herrer, godmorgen. Inden jeg klager, vil jeg gerne spørge dig her. I går lavede jeg en indbetaling på 117 dollars gennem Neteller i Wazamba, det er næsten 24 timer siden jeg lavede det, og det er endnu ikke blevet krediteret min konto.

Hver gang jeg lavede indbetalinger på andre online casinoer, blev pengene krediteret med det samme, så 15 minutter efter indbetalingen kontaktede jeg dem via chat, og de fortalte mig, at de nok ville blive krediteret mig, inden de 2 timer var gået.

Efter dette tidspunkt kontaktede jeg dem igen, gav dem depositumkvitteringen, og de indgav angiveligt et krav til økonomiafdelingen, og at de ville kontakte mig via e-mail inden længe.

Der gik 12 timer uden nyheder, så jeg kontaktede chatten igen. En anden person hjalp mig og fortalte mig, at indbetalinger kan tage 2 til 4 hverdage at blive krediteret, og at jeg kun kunne indgive en klage dér. Det virkede som noget vrøvl for mig, fordi ingen ville ønske at satse på et kasino med sådanne forsinkelser, og det modsagde også de 2 personer, der hjalp mig før, som fortalte mig, at det ikke tog mere end 2 timer at blive krediteret.

Jeg kontaktede dem igen for et øjeblik siden (næsten 24 timer siden jeg foretog indbetalingen), og personen fortalte mig, at kravet bliver gennemgået af det tilsvarende område, at han ikke kunne gøre noget, og de ville kontakte mig via e-mail.

Kan du hjælpe mig med hvad jeg skal gøre? Det er første gang noget som dette er sket for mig, og jeg er bange for at miste mine penge.

Hello,

first of all, I'd like to say you have to prepare to be patient. I can't speak on behalf of the casino, but from our perspective, it may take even a week for the casino to investigate and set things correct. It gets complicated even more for anyone not working for the casino to help you. Furthermore, many casinos still rely on 3rd party payment providers we can't possibly reach on your behalf. I suggest you stay patient and keep up with the casino. We will surely be here for any updates; just hold on and keep us posted.

Hej Radka, tak for dit svar. I dag kontaktede jeg chatten igen, og de fortalte mig, at de stadig efterforsker, da de endnu ikke har fundet min overførsel. Det mærkelige er, at hvis jeg går til sektionen for at indbetale penge på Wazambas hjemmeside, viser det mig, at jeg har foretaget en indbetaling på 117 dollars, og det giver mig mulighed for at gentage det.

Jeg synes det er meget mærkeligt at de ikke kan finde det men jeg vil være tålmodig og vente 1 uge.

Jeg vil holde dig orienteret om alle nyheder.

Pengene er netop blevet krediteret min konto, tak for din tid.

Hilsen.

Kort sagt et af de værste og værste casinoer nogensinde. Jeg har været registreret der i 2,5 år, indbetalt over 70.000 euro og satset det hele væk. Selvom jeg skrev over 10 e-mails i løbet af 2,5 år og bad om, at min konto skulle blive permanent blokeret, fordi jeg er afhængig af gambling, har jeg aldrig svaret. Hvis min konto var blevet spærret fra starten, som jeg ønskede, ville jeg aldrig have tabt så mange penge. Det er mærkeligt, at jeg aldrig skulle bekræfte min identitet, selvom jeg indsatte så mange penge. Live chatten er en katastrofe, VIP-managere reagerer simpelthen dårligt på e-mails, forstår ingenting og laver kun fejl. Udbetalingerne tager evigheder. Efter at jeg følte, at jeg tryglede Wazamba Casino om at blokere min konto og spamme dem med e-mails og beskeder, truede med at dele mine bekymringer på internettet, dvs. at give negative anmeldelser, som jeg kan sikkerhedskopiere og bevise, blokerede de endelig min konto. Jeg har nu ventet på min ind- og udbetalingssaldo siden begyndelsen af ​​december. Dette casino handler ulovligt, i hvert fald i mit tilfælde, og har en katastrofal kontostyring. Jeg har nu åbnet en sag med Casino Guru, som er blevet godkendt og endda knyttet til Wazamba Casino for at svare på mine bekymringer, hvilket de ikke gjorde efter en uge. Nu er fristen blevet forlænget med endnu en uge, og jeg går ud fra, at Wazamba Casino ikke vil svare, hvilket er et dårligt casino. De burde skamme sig over ikke at tage mig seriøst.

We are very glad that the casino was able to solve this already. Thank you for the update.

Let us know about any other experiences from there whenever you wish. I hope that it'll be only positive.

I have read your complaint, and I'm really sorry that you have to go through this situation for so long.

I hope that your complaint resolver will be able to contact the casino soon and get everything solved.

As I can see, they usually reply to our complaint team regarding all the complaints, so it is really not clear why they didn't get in touch with us yet.

We'll keep a closer look at your complaint and hope for the best, of course. Please stay strong.

Ja, jeg vil være tålmodig. Tak for din indsats og hjælp.

Venlig hilsen

Ahmet17

Jeg er nysgerrig på resultatet. Jeg samler også beviser for at forsøge at fremsætte en påstand

Are you serious, you finally closed THE ONLY complaint that was not resolved against the casino and change the verdict to their advantage, after ALL the evidence I provided?

You also refused to share what fabricated evidence they provided you with, after ALMOST 6 months.

How much did they pay you?

I should have known better, it was clear all along you play along with scam casinos and cover for them because obviously they are your partners and you get paid by them so you are actually accomplices in scamming people.

I will let everyone know what kind of practices casinoguru follows. You even had the nerve to ask me to rate you on TrustPilot as well. Well, I already lowered my original review for you down to 1 star, I will continue to support my case, every player needs to know about you and your relationships with scammy casinos.

I wonder if you will even publish this post and what kind of robotic answer you will give if you do, but it doesn't matter anyway.

I'm done with your site.