HjemForumGenerel debat om gamblingQuestion about Gambling websites with Curaçao license using incorrect Merchant Category code

Question about Gambling websites with Curaçao license using incorrect Merchant Category code (side 890)

3.689.544 visninger 19.944 svar |
2 år siden
A little warning here for the CG Community: Casino Guru is an open platform where everyone is free to share their thoughts and opinions. We believe in free speech and try to be as non-restrictive as possible. That said, please remember: just because something is posted on the forum doesn’t mean Casino Guru agrees with it or endorses it in any way. We’re really happy to see players engaging in conversations, debating respectfully, and having fun doing so! That’s why we created this platform. However, we’ve noticed a growing trend – not just here, but across other platforms too – where some players, after losing money fairly in a casino, look for ways to get those funds back through their bank or payment provider, often by filing chargebacks or making false claims. We’d like to warn you: this behaviour is not only unfair – it’s also very risky! We’ve already seen and heard stories (here and elsewhere) of people who got into serious trouble trying to go down this route – including closed casino accounts across multiple platforms, closed bank accounts, debts, and even lawsuits (attempted fraud). Attempting fraud or misrepresenting the truth to a bank or provider is never a good idea and could have lasting consequences. So here’s our friendly appeal to all Casino Guru community members: Stand up against unfair and dishonest casinos. Use our Complaints Resolution Center if you need help – you don’t have to fight alone. But please don’t try to get back money you’ve fairly lost. It’s simply not worth the risk. Thanks for being part of our community – and have a great day!
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4 måneder siden

Du skal blot oprette en e-mailadresse med navnet fra din kontoudtog og registrere den sendte besked, og det er det. De beder dig ikke om at svare, kun at du har prøvet at kontakte dem.

Automatisk oversættelse:
4 måneder siden

I did this and revolut have gave me a update saying they couldn't contact merchant and will process the case themselves.


Sounds positive as previous failed chargebacks wernt even looked at.

London52 har slettet indlægget
Daveplatt
4 måneder siden

Revolut vil altid kontakte den indløsende bank (forhandlerens bank). Forhandlerens bank vil videresende tvisten til forhandleren. Det eneste vigtige er at sikre sig, at de ikke opretter falske fakturaer, som kan skade dig.

Automatisk oversættelse:
pyne88
4 måneder siden

No got rejected and I’ve raised a complaint

could you mail me?

Leoca79
4 måneder siden

This address is 7 Bellyard Road same as many other payments

Cocohibs1
4 måneder siden

I am also looking for them if you find anything please

do share

Salamasalama
4 måneder siden

Can you send me also please if you dont mind thanks


[email protected]

svdk9gvg68
4 måneder siden

They have just came back to

me and said they dont recognise my transactions 🤔 did they do this with you at all?

4 måneder siden

For the avoidance of doubt, you can verify our official licensing status through the following link: View License Certificate

We are committed to transparency and the integrity of our services. Should you have any further questions or concerns regarding any Santeda licensed casino, we will be happy to assist.


Sincerely,

Jake

Goldenbet

4 måneder siden

Hello, nice to see you here.

I’d like to clarify one detail regarding your current account status. We assign official forum accounts to casino representatives so that players can easily recognize your verified status. However, for this purpose the account must be registered with an official casino email address, not a generic one such as Gmail.

If you are indeed the official representative of the casino, please review the rules:

2) Forum account verification

Your forum account needs to be manually linked with the casino brands you represent. To proceed, please send us the names of these brands together with your forum username (or the email address used for registration) to [email protected]

Additionally, we require you to contact us from an official casino email address or from an email belonging to a company that manages the given casino brands.

Thank you for your cooperation.


4 måneder siden

Santeda operates as an offshore entity, licensed and regulated by laws of the Curaçao gaming license.

While we are not licensed by the UK Gambling Commission, we adhere to international standards for responsible gaming, security, and fairness.

Our services are available to players from a wide range of jurisdictions where online gaming is permitted, and we advise all customers to ensure they are in compliance with the laws of their respective countries before engaging with our platform.

We understand the importance of responsible gaming and take the issue of self-exclusion very seriously. Santeda B.V. does not knowingly accept customers who are registered with GAMSTOP. However, as a non-UK licensed operator, we do not have direct access to the GAMSTOP database, and it is ultimately the responsibility of individuals to ensure they do not breach any self-exclusion agreements.

We encourage all players to gamble responsibly, and we provide various tools on our platform to help manage gaming habits.

Regarding your concern about the use of third-party payment processors and incorrect MCC codes, we aim to provide our customers with the most secure and convenient payment methods available. Payment routing and merchant codes are determined by third-party financial institutions and payment providers. While we do not control their operations directly, we are committed to working with reputable and secure payment processors to ensure all transactions are handled with the utmost care and security.

We appreciate your understanding of these matters and are always available to address any further concerns you may have.

If you require more information or need assistance, please feel free to contact our customer support team.

Best regards,

Santeda B.V.

4 måneder siden

People may have missed this as it only appeared a few hours after they posted it - assume was being verified or something.


what a shambles of a response!

Leoca79 har slettet indlægget
Leoca79 har slettet indlægget
Leoca79
4 måneder siden

Teqcord is same address

Lupin
4 måneder siden

Hi Lupin,

coukd I get the email please?

[email protected]

cheers!

justiceForUs
4 måneder siden

Hvordan kontaktede du præcist Globalfin?

Automatisk oversættelse:
4 måneder siden

If anyone can help me with mbmramp, please email [email protected]

Happy to compensate for any successful recovery help, thank you

4 måneder siden

Can Someone please help me with those?


VForge - Warszawa

Pixtub.io

C-Ramp - Warszawa


Pixtub don't answer on mail, and those two others, I don't find.


It's a lot of money on each, so for the guy who's helping me, will get 10%!

doleolle
4 måneder siden

i can help you get all your money back. [email protected]


i‘ve done this many times.

achmeddoener
4 måneder siden

Help me find the merchant contact information here first.

doleolle
4 måneder siden

Det er ikke nødvendigt. Det er nemt med en chargeback.

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