ForumKlagesagerUdbetalinger på rtbet

Udbetalinger på rtbet (side 3)

5 måneder siden af ercancho
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17693 visninger 190 svar |
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Shrubster1990
4 måneder siden

It's definitely not fun if the casino can't tell you anything and you just keep waiting and basically don't know anything relevant. 

But what did you talk to them about over the weekend ? Did you notice any small progress or no development at all ? 

4 måneder siden

They said they will process a manual address. That was Sunday. I said then all they needed but no response since

Shrubster1990
4 måneder siden

Let's see what happens in the next few days and if they manage to send you the money. I wish it was possible to speed it up or help more, but unfortunately we have to wait for the casino. 

I hope this will all be sorted out. 😕

4 måneder siden

It is said you guys from Casino Guru team are still leaving their safety index at 7.5? What do you need to hear from players to possibly take some action or remove them from your site?


You are even worst with promoting such casinos as they are on their own.


It is enough that they don't have a licence.

Anonymized619
4 måneder siden

Their safety index is still at the same point because even if the players have shared something, their complaints are mostly solved. Not a single complaint is unresolved, so I suppose that's the main reason why they are staying where they are. 

We don't give casinos away from our site even if they have a safety index of 0. That's what it's all about, so that you can see as much information as possible about the bad casinos and not go there to play. Just because they're on our site doesn't mean we promote them, even if you're not the first to say so. 

However, as I see it, with this casino we are just starting to collect some new information from players, so it is difficult to evaluate from the beginning how they will behave.

But I saw that you've established a complaint. So what happened here ? Is there a problem with the withdrawal or something else? 

As for the license, I already gave it to our data team to check and they said that this is a casino from Adonio N.V. and therefore this casino has a license but it doesn't have a validator on the site. So that's what we found out. 

Now I will wait for your reply and it would also be useful if you would answer Kristine, who has already responded to your complaint.

I'll keep my fingers crossed that this will be resolved. 🤞☘️

3 måneder siden

Fik du dine penge?

Automatisk oversættelse:
Shrubster1990
3 måneder siden

Fik du dine penge?

Automatisk oversættelse:
zetrai
3 måneder siden

Fik du dine penge?

Automatisk oversættelse:
costasuzana23
3 måneder siden

Hello, I see you're interested in whether the players got the money. Are you waiting for some withdrawal here too ? Or did you come across this casino and wanted to know how the other players were doing ? 

Jaro
3 måneder siden

Ja, jeg venter også på en tilbagetrækning, som er vel overstået! Jeg tænkte på, om de andre spilleres sager var blevet løst

Automatisk oversættelse:
costasuzana23
3 måneder siden

På RTBET3-platformen

Automatisk oversættelse:
sarokin116
3 måneder siden

Jeg har ikke fjernet det, og jeg vil endda gerne vide, hvad du synes om denne platform

Automatisk oversættelse:
3 måneder siden

Ja, jeg venter også på en tilbagetrækning, som er vel overstået! Jeg tænkte på, om de andre spilleres sager var blevet løst

Automatisk oversættelse:
2 måneder siden

Okay, so how long are you waiting for your withdrawals ? Did you play in the casino with any bonus or not ? Have you verified your account here yet ? 

2 måneder siden

I have a balance of 4200. a withdrawal request can be made with a limit of 800 euros. I have been waiting for it to be processed for 3 days. the withdrawal request has been waiting for approval for 3 days.

sahinozben33
2 måneder siden

Hi!

I honestly can't figure out whether you already received a portion of the sum, or whether you're still waiting for it. In any case, I believe a few additional details will only improve the overall understanding.

Have you ever withdrawn from this casino before? Is this your first occasion? What about the account verification? Has it been cleared out?

Don't hesitate to add anything you deem worth saying, of course.


2 måneder siden

no money has been deposited to my account. this is the first time I'm going to withdraw money. i've been waiting for 3 days. the account has not been asked to be verified. everyone in the forum says that they are complaining. i'm just waiting. i sent a message to the live support line. he says he will be admitted soon. it's a strange situation. we're just waiting

sahinozben33
2 måneder siden

Yes, I know that sometimes it may not be pleasant at all and the waiting is difficult. But do I understand correctly that your withdrawal has already been approved and now you are just waiting for it to arrive in your account ? What payment method did you use ? 

2 måneder siden

no, it's definitely not approved. I don't think I'll get paid. I'm waiting.

sahinozben33
2 måneder siden

If casino will not communicate with you and you won't have your money, you can use our free feature- complaint. For the time being I would not be skeptical because I don't think you wait that long, so a little patience. 

Anything changes, feel free to let me know. 

2 måneder siden

Jeg foretog en hævning på 500 euro den 18/07/2024 og i dag, 29/07/2024, har jeg ikke modtaget pengene. Først fortæller de mig, at overførslen allerede er foretaget, og at jeg må vente, da de selv fortalte mig, at 3 til 5 hverdage.

Så fortæller en anden kollega mig, at de allerede har gjort det, og at jeg skal ringe til min bank, så de kan give mig oplysningerne, jeg kontakter min bank, og de beder mig om ARN-koden for transaktionen, som de til dato ikke har givet heller ikke mig. sendt.

For at gøre ondt værre fortæller en anden kollega mig, at udbetalingen ikke er blevet foretaget, fordi min konto ikke er verificeret, godt jeg fortæller ham, hvordan jeg gør det, hvis intet ser ud til at kunne gøre det, og han fortæller mig, at jeg skal slette cache osv. osv. og forlader samtalen, begynder jeg at tale med en anden klassekammerat af ham, og jeg fortæller ham, hvad hans klassekammerat fortalte mig, og den samme klassekammerat fortæller mig, at det ikke er tilfældet, og det har intet at gøre med pensioneringen, hvortil jeg spørger ham igen, hvordan det går. af min hævning og han fortæller mig at jeg skal vente, jeg beder ham om ARN-koden og han fortæller mig at jeg skal vente, så jeg ved ikke hvad jeg skal tænke om de 500 euro jeg hæver

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