Jeg registrerede mig på casinoet i begyndelsen af juli 2022. Jeg brugte min første indbetalingsbonus. Betingelserne for bonussen omfattede, at den maksimale udbetaling kunne være 15X den udbetalte bonus.
Jeg nåede dette maksimum, så fortsatte jeg med at spille med disse penge, og min saldo steg til over 2000 euro.
Jeg iværksatte en tilbagetrækning, og så bad de om de nødvendige dokumenter for at bevise min identitet. I mellemtiden blokerede de min konto, først fortalte de mig ikke af hvilken grund. Det viste sig senere, at dagen før (angiveligt) nogen forsøgte at begå bedrageri, og da jeg også forsøgte at betale med flere kort (fordi systemet ikke accepterede det), opdagede deres sikkerhedssystem mistænkelig aktivitet og undersøgte det.
Efter tre dage sagde de, at min konto var genåbnet, og jeg kunne spille, foretage udbetalinger osv. Jeg foretog min hævning den 07.05 og det tog 10 dage for os at starte betalingen... Men hvordan... De sagde, at da jeg vandt beløbet fra bonuspenge, kan de overføre 500 euro om ugen. Dette var ikke sandt, bare fordi bonuspengene er maksimeret baseret på vilkårene i kontrakten, som jeg nævnte tidligere.
Efter at have genåbnet min konto, begrænsede de mine indsatser til maksimalt omkring 2-3 euro. Det er lige meget, om jeg spillede i et live casino eller på en spilleautomat. Jeg kunne ikke engang købe en bonus. De var bange for, at jeg kunne vinde et større beløb...
Så de penge var allerede råpenge, hvorfra jeg gik over 2.000 euro. Jeg fik den første udbetaling, og resten spillede jeg tilbage, fordi resten for mit eget helbred.
Desværre er dette casino meget besværligt, det er ekstremt svært at kontakte en kompetent person. Han har under vores korrespondance tilkendegivet, at han ikke tjekker sin indbakke 0/24, og han har meget travlt.
For enhver, der tænker logisk, bliver det helt klart, at dette casino forsøger at få spilleren til at spille deres penge tilbage.
De af os, der spiller, ved, at dette nemt kan ske.
Det er okay, det var studiepenge for mig at stoppe med at spille på dette tidspunkt, selvom jeg virkelig godt kan lide at spille.
Desværre er resultatet af det dårligt regulerede casinomarked de seneste år, at næsten alle kan åbne et casino og gøre hvad de vil med spilleren.
Vi spillere efterlades forsvarsløse i et system, der ikke fungerer.
I det gamle system (omkring 2015) var der kun et lille antal af sådanne og lignende casinoer på markedet. Så var der pludselig mange af dem.
Jeg anbefaler ikke dette casino til nogen, medmindre du vil have en hård dag. Bliv væk! Se efter et normalt casino, hvor du, hvis du vinder, ikke skal vente 10 dage på den første rate af dine gevinster, og hvor de ikke får dig til at se dum ud.
Jeg beklager, at vi er nået til dette punkt i 2022, at de faktisk kan gøre hvad som helst ved os på kasinoerne under Curacao-licensen.
Læs altid de generelle vilkår og bonusbetingelser grundigt igennem. Held og lykke! Jeg afsluttede spillet... Jeg håber, at mange flere vil følge mit eksempel, for der er ingen midler mod falske pengestreamere og upålidelige kasinoer. (Jeg taler ikke om Mad Money casinoet her, men generelt.)
I registered at the casino at the beginning of July 2022. I used my first deposit bonus. The conditions of the bonus included that the maximum payout could be 15X the bonus paid.
I reached this maximum, then I continued to play with this money, and my balance went up to over 2000 euros.
I initiated a withdraw, and then they asked for the necessary documents to prove my identity. In the meantime, they blocked my account, at first they didn't tell me for what reason. It later turned out that the day before (allegedly) someone tried to commit fraud, and since I also tried to pay with several cards (because the system did not accept it), their security system detected suspicious activity and investigated it.
After three days they said that my account was reopened and I could play, make withdrawals, etc. I made my withdraw on 07.05 and it took 10 days for us to start the payment... But how... They said that since I won the amount from bonus money, they can transfer 500 euros per week. This was not true just because the bonus money is maximized based on the terms of the contract, as I mentioned earlier.
After reopening my account, they limited my bets to a maximum of around 2-3 euros. It doesn't matter if I played in a live casino or on a slot machine. I couldn't even buy a bonus. They were afraid that I might win a bigger amount...
So that money was already raw money, from which I went over 2,000 euros. I got the first payout and the rest I gambled back because the rest for my own health.
Unfortunately, this casino is very cumbersome, it is extremely difficult to contact a competent person. He has indicated during our correspondence that he does not check his inbox 0/24 and he is very busy.
For anyone who thinks logically, it becomes completely clear that this casino is trying to get the player to play back their money.
Those of us who gamble know that this can easily happen.
It's okay, it was tuition money for me to stop playing at this point even though I really like to play.
Unfortunately, the result of the poorly regulated casino market in recent years is that almost anyone can open a casino and do whatever they want with the player.
We players are left defenseless in a malfunctioning system.
In the old system (around 2015), there were only a small number of such and similar casinos on the market. Then all of a sudden there were a lot of them.
I don't recommend this casino to anyone unless you want to have a rough day. Stay away! Look for a normal casino where, if you win, you don't have to wait 10 days for the first installment of your winnings, and where they don't make you look stupid.
I regret that we have reached this point in 2022, that they can actually do anything to us in the casinos under the Curacao license.
Always read the general and bonus terms and conditions thoroughly. Good luck! I finished the game... I hope many more will follow my example, because there is no remedy against fake money streamers and unreliable casinos. (I'm not talking about the Mad Money casino here, but in general.)