Initially, small withdrawals were processed without any issues, which gave me confidence in the platform. However, once my balance reached approximately 28,000 RON, my account was suddenly blocked and all winnings were cancelled.
The casino returned only my last deposit of 2,000 RON, while the remaining ~26,000 RON was withheld.
No concrete explanation was provided. I only received generic references to Terms and Conditions, without specifying:
* what rule I allegedly violated
* which transactions were considered problematic
* what evidence supports their decision
I contacted support multiple times, but they refused to provide any additional details.
I have already escalated the case to the Romanian Gambling Authority (ONJN)
The casino returned only my last deposit of 2,000 RON, while the remaining ~26,000 RON was withheld.
No concrete explanation was provided. I only received generic references to Terms and Conditions, without specifying:
* what rule I allegedly violated
* which transactions were considered problematic
* what evidence supports their decision
I contacted support multiple times, but they refused to provide any additional details.
I have already escalated the case to the Romanian Gambling Authority (ONJN)
- the worst casino
- they close account if you win
