Min første opdaterede anmeldelse blev afvist, fordi jeg ikke gav specifikke eksempler, så jeg vil tage mig tid til at være mere tydelig omkring denne. Jeg synes, det er vigtigt, at folk er opmærksomme på, at selvom der var positive ting, da jeg begyndte at spille her, er tingene hurtigt gået ned, og det er bare ikke et godt sted at spille efter min mening.
I de sidste par måneder bemærkede jeg, at nogle af de udbydere, jeg havde investeret meget spilletid og penge i, ikke længere var tilgængelige. Jeg bemærkede også, at selvom jeg indbetalte mange penge over tid, var afkastet på alle spillene langt under gennemsnittet, og nogle spil var simpelthen en overflod af døde spins og skuffende bonusrunder. Efter megen kommunikation lukkede jeg min konto. Jeg blev derefter næsten dagligt overfaldet af anmodninger fra "VIP"-agenter om at genåbne min konto, og til sidst gav jeg efter, hvilket var en fejltagelse.
VIP-agenterne her er efter min mening ikke ægte. De tilbyder ingen exceptionelle fordele, og vilkårene er stort set fjollede med lave gevinstgrænser. Selvom jeg har chattet med det, der formodes at være den samme person, flere gange, er det tydeligt, at det enten er en anden person eller en Chat GP-samtale. For nylig har jeg igen bedt om at lukke min konto permanent denne gang, og de vil absolut ikke gøre det. Jeg har optegnelser over dages e-mailudvekslinger og skærmbilleder vedrørende min anmodning, og i disse samtaler ignorerer de simpelthen, hvad jeg siger, eller begynder endda at spørge, om jeg vil genåbne min konto, hvilket er det modsatte af, hvad der overhovedet bliver diskuteret. Jeg har fortalt dem, at jeg synes, de er aggressive og ofte bruger computergenererede svar, og i morges blev jeg mødt med en e-mail fra en ny VIP-person, der ikke behandlede min anmodning om lukning og i stedet sagde, at han håbede, jeg nød min tid på casinoet, og at han ville elske at chatte med mig i telefonen. Helt ærligt begynder det hele at uhygge mig, så jeg ignorerer dem bare fra nu af.
Jeg vil ikke anbefale at spille her. Det er uprofessionelt, tvivlsomt, og de er aggressive i deres tilgang til at holde dig i gang med at spille. Der er ingen rigtig VIP-service. Forhåbentlig er dette specifikt nok til at berettige opslag, og jeg har kvitteringerne til at bakke det op, hvis det er nødvendigt.
My initial updated review was rejected because I didn't give specific examples so I'll take the time to be more clear on this one. I think it's important for people to be aware that even though there were positives when I first started playing here, things have rapidly declined and it's just not a good place to play in my opinion.
In the last couple of months I noted that some of the providers I had invested a lot of playtime and money into were no longer available. I also noted that although I was depositing a lot of money over time, the return on all the games was much below the average and some games were simply an abundance of dead spins and disappointing bonus rounds. After much communication I closed my account. I was then pummelled with almost daily requests from "VIP" agents for me to reopen my account and eventually I relented, which was a mistake.
VIP agents here are not real in my opinion. They don't offer any benefits that are exceptional and the terms are largely silly with low max win caps. Although I've chatted with what is supposed to be same person several times it's clear it's either a different person or a Chat GP conversation. More recently I've again asked to close my account permanently this time, and they absolutely won't do it. I have records of days of email exchanges and screenshots regarding my request and in those conversations they simply ignore what I'm saying or even start asking if I want to reopen my account which is the opposites of what is even being discussed. I've told them I think they are predatory and often using computer generated responses, and this morning I was greeted with an email from a New VIP person who did not address my closure request and instead said he hoped I enjoy my time at the casino and that he would love to chat with me on the phone. Honestly the whole thing is starting to creep me out, so I'm just going to ignore them from now on.
I wouldn't recommend playing here. It's unprofessional, questionable, and they are aggressive in their approach in keeping you playing. There is no real VIP service. Hopefully this is specific enough to warrant posting, and I have the receipts to back it up if required.
