Name: BetPlays Casino – Anmeldelse
Item: BetPlays Casino
Rating: 7.6
Author: Michaela Skalla

OversigtSikkerhed og fairnessSpilBonusserBetalingKundeserviceBrugeranmeldelserDebat

Michaela S.

09/2026

Læs vores anmeldelse af BetPlays Casino, inklusive klager. Se, hvorfor du har bedre muligheder, selvom det egentlig er ganske godt.

Til casinoReklamelink

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Bedste casinoer med licens i DK

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Begrænsede ansvarlige spilmuligheder

Screenshots af casinoet

Efter en tilbundsgående evaluering af BetPlays Casino har vi givet det et sikkerhedsindeks over middel. Det er generelt et fornuftigt casino at spille på, men der er stadig et par ting, der kunne være bedre. I vores anmeldelse vurderer vi casinoets klagesager, estimerede omsætning, licens, spilkvalitet, kundeservice, vilkår og betingelser, udbetalings- og gevinstgrænser samt en lang række andre faktorer. BetPlays Casino er relateret til nedenstående online casinoer, og det påvirker ratingen. Læs hele anmeldelsen nedenfor, og bliv klogere på casinoet.

Ifølge vores research og estimater er BetPlays Casino et mellemstort online casino, når det gælder omsætning. Det er en del af en gruppe relaterede casinoer, men selv tilsammen kan de stadig kun betragtes som en mellemstor aktør. Et casinos omsætning er værd at holde øje med, fordi de større casinoer sædvanligvis ikke har nogen problemer med at udbetale større beløb, mens de mindre casinoer kan løbe ind i likviditetsproblemer, hvis du vinder den store gevinst.

BetPlays Casino har ikke nogen gyldig licens.

Vores database indeholder p.t. 1 konkrete klager over casinoet og 1 klager over casinoer, der er relateret til det. Klagerne har i alt udløst 882 sorte point til casinoet. 356 af pointene kan henføres til relaterede casinoer. Du kan læse mere om klagerne og de sorte point under "Hvad er sikkerhedsindeks?".

BetPlays Casino har et sikkerhedsindeks over middel. Ratingen har det fået, fordi det gør mange gode ting, men alligevel har en række udfordringer, der forhindrer det i at være rigtig godt. Casinoet er dog under alle omstændigheder et godt sted at spille.

Læs mere Læs mindre

Virksomhedsinfo

Ejer Creative Alliance Solutions
Etableret 2022
Estimeret årlig omsætning > 20.000.000 kr.

Sikkerhed og fairness

Tag et kig på de faktorer, vi tager i betragtning, når vi beregner sikkerhedsindekset for BetPlays Casino. Sikkerhedsindekset er den primære parameter, vi bruger til at beskrive troværdigheden, fairnessen og kvaliteten på alle online casinoerne i vores database.

Nøgleparametre

Vilkår og betingelser

Fair

Problemer: 0

Vi gennemgår de enkelte casinoers vilkår og betingelser for unfair regler, der potentielt kan benyttes mod spillere. Hvis vi finder en unfair paragraf, reducerer vi det pågældende casinos sikkerhedsindeks.

Casinostørrelse

Medium casinoMedium gruppe

Større casinoer er generelt mere sikre for spillerne, fordi deres høje omsætning giver dem mulighed for at udbetale selv rigtig store gevinster uden problemer, og fordi deres store antal tilbagevendende spillere er garanti for en vis kvalitet. Evalueringen er foretaget ud fra casinoets estimerede omsætning i de seneste 4 år, inklusive omsætningen på relaterede casinoer.

Relaterede casinoers indflydelse

Neutral

Relaterede casinoer: 1

Ikke alle casinoer drives på individuel basis. Mange indgår i større eller mindre grupper af relaterede casinoer. Derfor tager vi højde for relaterede casinoer i vores sikkerhedsindeks. Evalueringen er foretaget ud fra casinoets estimerede omsætning i de seneste 4 år, inklusive omsætningen på relaterede casinoer.

Klageforhold

Gennemsnitligt

Klager i alt: 73

Åbnede 1
Uløste 0
Løste 16
Afviste 56

Se klagesager

Spillerklager er et tegn på, at casinoet ikke behandler sine spillere ordentligt eller ikke håndterer bestemte situationer korrekt. Vi tager hensyn til casinoets størrelse, når vi vurderer antallet og alvorligheden af klagesagerne, da det alt andet lige må forventes, at et casino med flere spillere også har flere klagesager. Udover direkte klager har vi også taget 1 klager fra andre kilder i betragtning. Vi har også taget 7 klager over relaterede casinoer i betragtning.

Blacklister

Ingen

Hvis et casino står på en relevant blackliste, er det som regel et tegn på negative kvaliteter. Vi evaluerer den pågældende blackliste og reducerer casinoets sikkerhedsindeks ud fra vores vurdering af situation og alvorligheden.

Andre faktorer

Neutral

Der kan også være andre karakteristika og kvaliteter ved et casino, der påvirker sikkerhedsindekset, f.eks. gevinstgrænser, lave udbetalingsgrænser, falske spil, falske licenser, ringe eller ingen kundeservice, et netværk af landbaserede filialer osv.

Licensudstedende myndigheder

Ingen licens

Klager over BetPlays Casino

Alle(73)
Åbnede(1)
Uløste(0)
Løste(16)
Afviste(56)

Spillerens udbetaling er blevet forsinket.

Omstridt beløb: 1.878 $

Spillerens gevinstbeløb er forsvundet.

Spillerens udbetaling er forsinket, og supporten reagerer ikke.

Omstridt beløb: 3.630 USDC

Spillerens udbetaling er blevet forsinket.

Omstridt beløb: 3.623 USDC

Spilleren har ikke modtaget sine penge endnu.

Omstridt beløb: 800 €

Spillerens udbetaling er forsinket.

Omstridt beløb: 579 USD₮

Spillerens udbetaling er forsinket.

Omstridt beløb: 226 USD₮

Spillerens udbetaling er forsinket.

Omstridt beløb: 1.000 $

Spillerens udbetaling er forsinket.

Omstridt beløb: 6.920 kr

Spillerens udbetaling er forsinket.

Omstridt beløb: 729 $

Vis alle

Vores Sikkerhedsindeks tager også højde for klager over relaterede casinoer og klager, der er indsendt gennem andre kanaler end Casino Guru.

Indsend en klage

Spil

Se spiludvalget hos BetPlays Casino – hvilke typer spil de har, hvilke spilleverandører de benytter, og hvilke titler der er de mest populære.

Spiltyper

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Keno

Skrabespil

Spil på eSport

Crash-spil

Tilgængeligt: 14 Ikke tilgængelig: 1

Mest populære spil

Spilleverandører

Vis alle (103)

Casinobonusser

Bonusser på BetPlays Casino

Se alle bonusser fra BetPlays Casino, inklusive deres bonusser uden indbetaling og deres velkomstbonusser ved første indbetaling.

200 % op til 2.000 € og 50 ekstra spins

Indbetalingsbonus Reklamelink

Maks. indsats

5 €

Maks. udbetaling

8 x bonus

Omsætning

48 x bonus

Instruktion

Aktivér på casinokonto

Reklamelink

Se bonus

Vis de komplette T&C

Betalingsmetoder

Betaling

Se en oversigt over betalingsmetoderne hos BetPlays Casino sammen med de relevante beløbsgrænser og gebyrer ifm. transaktioner til og fra din casinokonto.

Betalingsmetoder

Vis alle (25)

Transaktionsgrænser

Udbetalingsgrænser

5.000 €

pr. uge

Gevinstgrænser

Ukendt

Valuta

Traditionelle

Understøttede Fiat-valutaer

EURUSDCADCZKNOKNZD

Kundeservice

Vil du vide mere om mulighederne for kundeservice på casinoet? Se de understøttede sprog og supporttyper – og hvordan kundeservice klarede sig under vores tests.

Sprog

Website

Kan spilles i 19 sprog

DanskEngelskFranskItalienskKinesisk 14 mere

Live chat

Kan spilles i 1 sprog

Engelsk

Kundeservice:

Kan spilles i 1 sprog

Engelsk

Rating af livechat

God

Gennemsnitlig svartid: Øjeblikkelig

Baseret på 6 tests

15.07.2026

Zuzana C.

Øjeblikkelig

God

14.07.2025

Michaela S.

Ikke målt

Under middel

11.03.2025

Ayberk A.

Ikke målt

Under middel

21.06.2024

Michaela S.

Ikke målt

God

05.10.2023

Mirka D.

Ikke målt

God

08.09.2022

Stefan M.

Ikke målt

Under middel

Brugeranmeldelser

Brugeranmeldelser af BetPlays Casino

Her kan du dele dine oplevelser med BetPlays Casino. Læs, hvad andre spillere skriver om det, og skriv din egen anmeldelse af casinoets positive og negative sider ud fra din personlige erfaring.

Brugerfeedback:

Godt

Ratet af 42 brugere

Meget positivPositivNeutralNegativMeget negativ

Har du prøvet casinoet?

Skriv en anmeldelse

Opsummering af brugeranmeldelser

Guru AI

Spillere roser ofte det varierede spiludvalg og værdsætter især den problemfri og pålidelige betalingsbehandling. Kundesupport og hjemmesideoplevelsen får dog mere kritik end ros baseret på brugerfeedback.

Casino Guru

Vi giver spillere indsigt i gambling.

• 2 uger siden

Being able to use CashApp would have been significantly more convenient as I had to create new accounts with others to redeem my winnings to.

Det eneste jeg ikke kan lide er hvor meget jeg bruger og aldrig modtager gaver for min loyalitet, men bortset fra det har det været ret godt
Only thing I dislike is how much I spend and never receive gift for my loyalty but other then that been pretty good

• 3 uger siden

I didn’t have to jump through a bunch of hoops to redeem my money and I received it sooner than expected! I had about 50$ and won 50$ spent about 12$ to win the first 50$ it’s not bad and my husband has won way more than he’s spent.

Nemme og hurtige udbetalinger. Jeg behøvede ikke at have med unødvendige problemer at gøre, og udbetalingen ankom hurtigere end forventet.
Easy and fast withdrawals I didn’t have to deal with unnecessary hoops, and the payout arrived sooner than expected.

• 3 uger siden

Nå, jeg forstår ikke, hvordan dette casino får gode anmeldelser – 90% af dem skal købes – bare se på det.
Indbetalinger er forvirrende og ekstremt ubehagelige.
Ingen af de bonusser, de tilbyder, krediteres din saldo, så du kan ikke engang gennemføre rolloveren
RTP'en er forfærdelig
Kundesupporten er forfærdelig.
Platformen er meget forvirrende.

Intet
Nothing
Nada

RTP er forfærdelig
RTP is terrible
Rtp péssimo
Slots indlæses og lukkes derefter pludselig
Slots load and then suddenly close
Slots entram e depois sai derrepente
Bonusser krediteres ikke til saldoen
Bonuses aren't credited to the balance
Bónus não carregam no saldo
Ekstremt ubehagelig indbetalingsmetode
Extremely unpleasant deposit method
Método de depósito extramente desagradável

• 4 uger siden

Exactly as the name says Betplays Casino! I've won over $200 and redeemed it without ever spending any money! Not many online casinos can will let you do that!

Vandt 200 dollars og kom straks ud på bankkontoen.
Won $200 and camee out instant to bank account.
Hurtig kundesupport..
Fast Customer support..

• 1 måned siden

So far I have enjoyed several of the games in here. Once you are signed up for a payout ect. Funds have literally been deposited with 24 hours and you can just keep on playing without any stress, thankfully.

Masser af sjove spil for at holde tingene interessante.
Plenty of enjoyable games to keep things interesting.

• 1 måned siden

Using my free log-in money, I earned more than $500! What a fantastic and thrilling experience it was. Finding the perfect games that pay can be challenging at times, but 2. I hope the redemption goes through quickly. I'll update this page and change it to five stars if the redemption is accepted.

Forvandlede gratis login-belønninger til en gevinst på over $500.
Turned free login rewards into a $500+ win.
Spændende gameplay med givende vindermuligheder.
Exciting gameplay with rewarding winning opportunities.

• 1 måned siden

No Problems so far! I’ve only been with this site a few weeks, so far had no issues, some days I win, others I don’t, it’s just the way they all work, Thumbs up from me so far

Udbetalinger har været hurtige, og mulighederne for ansvarligt spil er virkelig gode
Withdrawals have been fast, responsible gaming options are really good

• 1 måned siden

The thing i admire the most is the LIGHTNING fast withdrawals available. I mean you get ur withdrawal within 1-2 hours versus other places. They have great promotions running all the time and usually you get a chance to participate.

Har været med de her fyre fra starten. Har altid været stabil og er kommet langt.
Been with these guys from the start. Have always been steady and have come a long way.

• 3 måneder siden

Joined a VIP tournament last weekend and won big. Crypto withdrawal landed in my wallet within the hour. Live dealers make every session feel truly world class

Eksklusive VIP-turneringer, problemfri kryptoudbetalinger, fantastiske live dealere
Exclusive VIP tournaments, seamless crypto withdrawals, stunning live dealers

• 3 måneder siden

Really enjoyable overall. Huge variety of slots and table games. Support team was helpful when I had a query. Wagering requirements could be lower though.

Fantastisk spiludvalg, responsiv kundesupport, sikker platform.
Great game selection, responsive customer support, secure platform.

• 3 måneder siden

Never thought an online casino could impress me this much. Referral bonuses are generous, live baccarat world class and crypto withdrawals landed in under 8 hours. Absolutely love it here

Henvisningsbonusprogram er utroligt givende og nemt at dele med venner.
Referral bonus program is incredibly rewarding and easy to share with friends.

• 3 måneder siden

Decent platform but with room for improvement. Games are varied but withdrawals take longer than expected and support could be more agile. Has potential but not fully convincing yet.

Øjeblikkelige PayPal-indbetalinger uden komplikationer
Instant PayPal deposits without any complications

• 3 måneder siden

Love the variety of games they provide you with you can never get bored, I was just so annoyed with process of logging in it took too much time to verify. But I guess that is why I feel safe there.

forskellige spil
variety of games
venlig støtte
friendly support
flot design
nice design

langsom logningsproces
slow logging process

• 3 måneder siden

I played games and got free spins then I played them I won a sum of money and the game just crashes. Then I try again and my money just disappears! I didn't get what I won! This happened 2 times. 1- 48.42€ the next win was 168.44€. I write to support, send photos everything they ask for. Then they just say wait for an answer or is everything okay what I submitted.. they ask if I'm the only one playing with my account? Wtfk what are these questions refund the money! and then they say wait for an answer :D and suddenly my money is gone!:D I'm not talking I didn't even try to withdraw it… I would refund the money to her and I would like to withdraw it I think there would be a lot of problems! DO NOT PLAY ITS SCAM

Ikke udbetale
Not pay out
Svindler
Scammer
Spil ikke
Don’t play

• 3 måneder siden

Really enjoying this platform. Virtual sports are thrilling, deposits via e-wallet instant and VIP progression feels genuinely rewarding. Withdrawal speed could improve but overall trustworthy

Virtuel sportsvæddemålssektion er overraskende spændende og veldesignet
Virtual sports betting section is surprisingly exciting and well designed

• 3 måneder siden

Pleasantly surprised by BetPlays. Jackpot games are exciting, mobile app runs perfectly and deposits seamless. Withdrawal took 48 hours which could improve but overall a trustworthy experience

Progressive jackpots er spændende og vindes oftere end andre steder
Progressive jackpots are thrilling and hit more regularly than anywhere else

• 3 måneder siden

Stumbled onto this platform and honestly never looked back. Live tables are flawless, payouts lightning fast and rewards actually meaningful. Easily the best online casino experience I have had!

Gebyrfri kryptoudbetalinger lander på under 8 timer
Zero fee crypto withdrawals landing in under 8 hours
Ugentlige turneringer med rigtige pengepræmier og fair ranglister
Weekly tournaments with real cash prizes and fair leaderboards

• 1 år siden

They have stole 2000 euros. 5 days is withdrawal limit, they decided to move the limit up an review my account.
After 10 days they said my account is closed because "I was breaking" terms and conditions, which none of them is true ! NEVER USED VPN AND I AM ONLY ONE ON THIS ACCOUNT; NO SECOND ACCOUNT. It is obvious this is their patter when they dont want to withdrawal your money, they think things up and say this. FRAUD I have never been frustrated this much, HOW CAN THEY STILL OPERATE ??

INTET
NOTHING

SVINDEL SVINDEL SVINDEL
SCAM SCAM SCAM
STJAL, STJAL penge, virkelig stjal...
STOLE, STOLE money, really stole...

• 1 år siden

Max withdrawal is 7500 and take 5 business day and week end don't count so you are at 7 days basically if you are lucky. Don't think you will get your withdraw without going to the chat. Then for the second withdraw they will say oh its maximum 1 withdraw per 7 days and then they will add days so you are at 10 days and still not processed. On the chat they will say escalated to the finance Dept. Scammm website don't lose your money.

Hæv
Withdraw
Støtte
Support

• 1 år siden

Ja, godt casino, jeg lavede en indbetaling på 30€, satsede % og foretog min udbetaling på 150€.
Min oplevelse var meget god, jeg råder dig til at spille og have det sjovt i kasinoet.
De kunne kun forbedre whitdram-tiden.
Ellers er alt godt præsenteret.
Godt casino, jeg anbefaler det.

Det vigtigste er udbetalingen.😃
The main thing is the payout.😃
O principal é o pagamento.😃
Meget gode kampagner.
Very good promotions.
Promoções muito boas.
Forskellige indbetalingsmuligheder
Various deposit options
Várias opções de depósito
Kundesupport er god.
Customer support is good.
Apoio ao cliente é bom.
Sportsvæddemål
Sports betting
Apostas desportivas
Live Casino
Live Casino
Live Casino

Den dårlige del er, at det tager 5 dage for whitdram at komme ind på kontoen.
The bad part is that it takes 5 days for the whitdram to enter the account.
A parte má é o tempo de whitdram demora 5 dias, para entrar na conta.

• 1 år siden

I have played for some time here. Almost 2 weeks ago, I asked for a cash out of just 200 CAD. They canceled my request for every reason possible to delay the process. I can't see that in any world this is an 8 rating Casino... Even in the event they will pay me, this is 4 rating behavior at best...

Ingen
None

Mere end 10 dage for en lille hævning
More than 10 days for a small withdrawal
Annuller udbetaling af enhver mulig årsag for at forsinke processen
Cancel cash out for every reason possible to delay the process

• 2 år siden

Uudholdelig service og endeløse falske løfter BetPlays!

Jeg har brugt BetPlays.coms tjenester i flere måneder, og min oplevelse er ekstremt skuffende. Kundesupporten er absolut ineffektiv: enten reagerer de ikke på mine talrige anmodninger eller giver standardsvar med skabeloner.

For det første fungerer siden forkert, og jeg kan ikke deltage i de kampagner, der annonceres via e-mail regelmæssigt. Registreringsknappen på siden virker simpelthen ikke. De kan og ønsker ikke at løse dette problem i tre måneder.

For det andet forsvinder CEG-seglet med jævne mellemrum fra deres side, hvilket får mig til at tvivle på virksomhedens ærlighed. På grund af dette kan jeg ikke indgive en klage. En sådan fortielse af information forårsager alvorlige problemer.

Desuden har jeg ventet på svar på mine spørgsmål i mere end tre måneder. Supportoperatører som Dino og David beder mig konstant hver dag om at give information om problemet, som om de har Alzheimers sygdom og forsikrer mig om, at de straks videregiver oplysningerne til en hemmelig afdeling, som jeg ikke kan kontakte, og giver ikke specifikke deadlines mht. løse problemet. Og så videre dag efter dag i tre måneder.

Som et resultat, på trods af løfter om at løse problemet "så hurtigt som muligt", sker der ingen ændringer. Jeg er mere end sikker på, at deres løfter er tomme og kun tjener til at stresse mig med deres løgnagtige svar.

Lad os opsummere:

Jeg kan ikke deltage i de kampagner, som BetPlays.com regelmæssigt sender mig via e-mail, fordi registreringsknappen for hver kampagne på siden ikke virker. Håner det ikke kunden?
CEG-forseglingen virker ikke. På grund af dette kan jeg ikke indgive en klage. Håner det ikke kunden?
Jeg ventede på betalingen i præcis en måned. Til at begynde med fortalte de mig, at betalingen ville ankomme om 1-2 dage, derefter 3-5 dage, så efter 5-15 dage, som et resultat, modtog jeg pengene præcis en måned senere, og de blev ikke udstedt som en gevinst. men som en tilbagebetaling. Håner det ikke kunden?
Løgne har overskredet alle rimelige grænser.

Unbearable service and endless false promises BetPlays !

I have been using the services of BetPlays.com for several months, and my experience is extremely disappointing. The customer support is absolutely ineffective: they either do not respond to my numerous requests or provide standard, templated responses.

Firstly, the site works incorrectly, and I cannot participate in the promotions that are advertised via email regularly. The registration button on the site simply does not work. They cannot and do not want to resolve this issue for three months.

Secondly, the CEG seal periodically disappears from their site, which makes me doubt the company's honesty. Because of this, I cannot file a complaint. Such concealment of information causes serious problems.

Moreover, I have been waiting for answers to my questions for more than three months. Support operators like Dino and David constantly ask me every day to provide information about the problem as if they have Alzheimer's disease and assure me that they immediately pass the information to some secret department, with which I cannot contact, and do not provide specific deadlines for solving the problem. And so on day after day for three months.

As a result, despite promises to solve the problem "as soon as possible," no changes occur. I am more than sure that their promises are empty and serve only to stress me out with their lying responses.

Let’s summarize:

I cannot participate in the promotions that BetPlays.com regularly sends me via email because the registration button for each promotion on the site does not work. Isn't this mocking the customer?
The CEG seal is not working. Because of this, I cannot file a complaint. Isn't this mocking the customer?
I waited for the payment for exactly a month. Initially, they told me that the payment would arrive in 1-2 days, then 3-5 days, then after 5-15 days, as a result, I received the money exactly a month later, and it was issued not as a win but as a refund. Isn't this mocking the customer?
Lies have crossed all reasonable boundaries.

• 2 år siden

Invited me to use a bonus then I won 4500 Cad then told me that I am a bonus hunter, have not even refunded my deposit, scammers

alt
everything
svindlere
scammers
ingen udbetaling
no payout

• 2 år siden

SCAM!! This ‘online casino’ keeps coming up with multiple excuses saying they cannot pay out to my country (New Zealand). Which is a load of crap. I was too late to read reviews where others have experienced this and I am beyond done with all the excuses. DO NOT USE THIS SITE!
I provided all documents requested and still get fed excuses and lies.

Fup
Scam
Vil ikke betale ud
Won’t pay out
Løgn
Lies
Undskyldninger
Excuses

BetPlays Casino

Dear englishlk95,

Thank you for bringing this to our attention, and we sincerely apologize for any inconvenience you've experienced. Due to technical problems with the payouts to New Zealand by our payment service provider, your payment has been delayed. The issue has been resolved and we can confirm that we have sent you the funds and they should have arrived in your bank account by now.

Your feedback is crucial in helping us maintain the integrity of our platform, and we appreciate your cooperation.

Best regards,
BetPlays Team

• 2 år siden

it's impossible to win...games sometimes freeze, but only when you have a winning shot, then after updating it doesn't continue from there, so you lose bets and prizes...in my opinion, most of the games are not original, especially because of the freezes and the many empty ones also because of spinning...one of the worstcasino for me.. gaming experience is nothing, RTL is somewhere around 0, the best example of how today sites do what they want, everyone can be bought, and without control they can rob and ruin people without restraint....

hurtig betaling
fast payment

du kan ikke vinde
you can't win
det bliver værre
it gets worse
intet spiloplevelse
nothinggaming experience
forsvindende balancer
disappearing balances
falske spil
fake games

• 2 år siden

Good evening, it is a great casino, it has quick money withdrawals, good games and bonuses the chat operators answer in minutes, the high volatility games are great, the income gives you options to increase your cash, I am very happy.

• 2 år siden

Worst site o have ever been on, i think it is actually inpossible to withdraw from, super scammy, i deposited $30 with a promo for a $50 bonus and hade to wager something like $700 dollars to be able to withdraw, by some miracle i was able to win enough money to withdraw $400 after trying a few weeks to withdraw i gave up and decided to send my money down the drain, i tried again to withdraw $100 through crypto, immediately my account was verified but they wont accept my crypto transaction, and my minimum transferable bank transfer changed to $300…… interesting, i continue to try and take my money out via crypto and it keeps getting rejected, no reasoning why, no contact back from customer support, terrible site, terrible service, super scammy

Ingen
None

BetPlays Casino

Dear Jpshualatham69,

Thank you for bringing this to our attention, and we sincerely apologize for any inconvenience you've experienced. We take these allegations seriously and are committed to investigating this matter thoroughly.

To assist us in resolving this issue promptly, could you please provide more details about your specific experience, such as your account ID and any relevant transaction information? Rest assured, we are dedicated to addressing your concerns and taking appropriate action.

Your feedback is crucial in helping us maintain the integrity of our platform, and we appreciate your cooperation.

Best regards,
Betplays Team

• 3 år siden

Min konto med 750€ er lige blevet lukket. Jeg overtrådte deres regler og regler. Jeg kunne ikke se hvilken. Jeg var i plus, kan det være hele årsagen? Jeg er helt chokeret!!

opdateret:
Ingen reaktion fra kasinoet indtil videre!!

opdateret:
Stadig intet svar, intet svar på min fornyede kontakt via e-mail!
opdateret:
Her tjekkes ingen klager overhovedet, alt bare bla bla.
Kontakt vil bestemt ikke blive taget!
ID: bastinho

Kontolukning uden nogen åbenbar grund
Account closure for no apparent reason
Kontoschliessung ohne ersichtlichen Grund
Resterende gevinster går tabt
Remaining winnings are lost
Verbliebene Gewinne sind verloren

BetPlays Casino

Hello BetPlayer,

We will need your account ID , in order to verify your complaint.

• 3 år siden

I appreciate the responsible gambling tools provided by this casino. Setting deposit limits and self-exclusion options help me stay in control of my gaming habits and ensure that my casino experience remains enjoyable and within my means.

• 3 år siden

I was scammed on this site. And I can prove it.

Be very careful with this fraudulent company. They just stole my funds and don't respond to emails. They're claiming that I violated the terms and conditions. Which is completely false.

When I started playing on this site I was warned via email that I already had an account open and that this wasn't allowed. The account wasn't mine and for that reason I agreed it should be closed. In that day I responded that email requesting, confirming and agreeing that the other account should be closed immediately because I don't have any relation with them.

That same day that account was closed and they never bothered me about it again. But when I went to withdraw funds for the first time problems began. They simply rejected the withdrawal and stole my funds claiming that I have violated the terms and conditions.

I have as proof the emails I exchanged with them in the first day when I opened the account and started playing on. This email shows that I am telling the truth.

BetPlays Casino

Hello BetPlayer,

We will need your account ID , in order to verify your complaint.

Debat