Hej alle! Jeg vil gerne dele problemet med denne bookmakers inkompetence med dig! dette er fuldstændig elendigt, i første omgang vil jeg fortælle dig, at disse er svindlere, der bevidst forsinker betalinger, jeg vil forklare hvorfor:
1. Den 24. november bad de mig om dokumenter til at hæve penge, de sendte ikke instruktioner om, hvor jeg skulle sende disse dokumenter. På deres hjemmeside fandt jeg instruktioner om, at dokumenter skulle sendes til e-mailadressen " verify.uk@betway.com ", jeg sendte dem dertil. De sender ikke noget svar om, hvorvidt mine dokumenter er modtaget!
2. Mandag den 27. november spurgte jeg supporttjenesten om resultaterne af kontrollen, de fortalte mig, at de ikke havde modtaget nogen dokumenter fra mig, selvom jeg sendte dem alt samme dag, som de bad mig om (hvis det var nødvendigt , jeg kan levere alle skærmbillederne ). De bad mig sende dem dokumenterne igen til adressen: " verify.uk@betway.com " og jeg gjorde det (jeg kan også give skærmbilleder). Supportservicerepræsentanten meddelte, at dokumenterne var blevet uploadet, og at resultaterne af verifikationen skulle afventes. Deres hjemmeside siger, at verificering tager 24 timer. Som et resultat ventede jeg 4 dage, og de sendte mig et brev om, at jeg var nødt til at uploade dokumenterne igen til en helt anden adresse, selvom deres medarbejder før det forsikrede mig om, at dokumenterne var blevet modtaget med succes!
I alt forsinker de bevidst mine gevinster, jeg forsynede dem med dokumenter to gange!
Jeg leder efter retfærdighed fra dig, og jeg håber, at du vil hjælpe med at løse dette problem! Denne bookmaker er fuldstændig inkompetent, og han værdsætter slet ikke sit omdømme!
For at bekræfte mine ord kan jeg give skærmbilleder til alt!
Hi all! I want to share with you the problem of the incompetence of this bookmaker! this completely sucks, initially I want to tell you that these are scammers who deliberately delay payments, I’ll explain why:
1. On November 24, they asked me for documents to withdraw funds, they did not send instructions on where I should send these documents. On their website I found instructions that documents should be sent to the email address "verify.uk@betway.com", I sent them there. They do not send any response about whether my documents were received!
2. On Monday, November 27, I asked the support service about the results of the check, they told me that they had not received any documents from me, although I sent them everything on the same day that they asked me to (if necessary, I can provide all the screenshots ). They asked me to send them the documents again to the address: "verify.uk@betway.com" and I did it (I can also provide screenshots). The support service representative notified that the documents had been uploaded and that the results of the verification should be awaited. Their website states that verification takes 24 hours. As a result, I waited 4 days and they sent me a letter saying that I needed to upload the documents again to a completely different address, although before that their employee assured me that the documents had been successfully received!
In total, they are deliberately delaying my winnings, I provided them with documents twice!
I am looking for justice from you and I hope that you will help solve this problem! This bookmaker is completely incompetent and he does not value his reputation at all!
To confirm my words, I can provide screenshots for everything!
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