Ville gå til et hvilket som helst andet online casino før dette. Det værste.
Jeg er sikker på, at de vil svare på dette med en skabelonsvar vedrørende klausuler og 24 timers svartider.
Det er alt sammen nonsens, da jeg flere gange har fulgt op efter 25 timer for at bede om en opdatering - for at få at vide, at det er blevet "eskaleret" og udskudt i yderligere et par timer.
For at gøre tingene værre blev jeg verificeret (efter 25 timer - og jeg fulgte manuelt op, da de er ubrugelige med deres tidsrammer), og efter at have forsøgt at hæve penge (yderligere 25 timers "behandling" - sikke en joke, at jeg skulle følge op manuelt IGEN, da de er ubrugelige til at opfylde deres egne standarder), blev jeg kun informeret om, at "du er blevet afverificeret og skal uploade de samme oplysninger, som du allerede brugte til at blive verificeret første gang".
Spørg deres livechat, og de siger "det er blevet eskaleret".
Så 5 dage inde, ingen udbetaling mulig - de verificerer den person, der hæver pengene, og ikke den person, der indbetaler dem.
Ja, så hvis nogen stjæler dine kreditkortoplysninger og bruger dem her, bliver du som den legitime kortholder nødt til at gå igennem adskillige hinder for FORHÅBELIGVIS at kunne hæve dine egne penge tilbage. Selvom du kan se pengene der.
Ja, hvis nogen har dine oplysninger, kan de bruge alle dine penge - men hvis du vil have noget af det tilbage, så held og lykke! Massivt fupnummer.
Would go to any other online casino before this one. The worst.
I’m certain they’ll respond to this with a templated response regarding clauses and 24 hour response times.
This is all nonsense as multiple times I’ve followed up at the 25 hour mark to ask for an update - to be told it’s been "escalated" and pushed aside for another couple hours.
To make matters worse, I was verified (after 25 hours - and me manually following up as they are useless with their timeframes) and after attempting to withdraw funds (another 25 hours "processing" - what a joke, for me to manually follow up AGAIN, as they are useless at meeting their own standards) only to be advised "you have been unverified and will need to upload the same information you already used to get verified the first time".
Ask their live chat and they say "it’s been escalated".
So 5 days in, no withdrawal available - they verify the person who is withdrawing money and not the person who deposits it.
Yes, so if someone steals your credit card information and uses it here - you as the legitimate card holder will have to jump through numerous hoops to HOPEFULLY be able to withdraw your own money back. Even though you can see the funds there.
Yes, if someone has your information they can use all your money - but if you want any of it back, good luck ! Massive scam.
