Jeg har meget lignende problemer som andre spillere. Min tilbagetrækning bliver afvist hver 3. time. Jeg har allerede anmodet om omkring 30 udbetalinger.
Jeg lavede en indbetaling på 191 usdt, modtog 200% bonus, satsede bonussen, efter at have satset havde mere end 1000 usdt, men ifølge deres regler er max udbetaling fra bonus 1000, så det blev justeret og nu har jeg 991 usdt.
Casinoet har ikke live chat, men du kan oprette billetten, hvor de skal svare. Den eneste gang, de svarede, var dog, da spørgsmålet ikke handlede om tilbagetrækningen. Når det kom til tilbagetrækning, er der intet svar. Jeg har oprettet flere billetter, og de er alle åbne. Jeg har også sendt dem en mail, men heller ikke noget svar derfra. Det er klart, at det er et svindelcasino, så lad os komme over med, hvad skal jeg gøre, så vi venter på, at tiden går, når de ikke svarer, og forhåbentlig kan den super forkerte vurdering af casinoet blive skåret ned.
Jeg er ked af al denne negativitet, men det gør mig meget ked af det, når jeg bruger så meget tid på at spille, og jeg vinder, og jeg er sikker på, at jeg ikke vil blive udbetalt.
Jeg kan se, at der er en løbende klage fra en anden spiller, og jeg kan se de spørgsmål, du stillede, så jeg vil forsøge at besvare dem på forhånd, så vi kan fremskynde processen, fordi jeg ser, at du forlænger tiden med en uge, hvor kasinoet ikke svarer.
Min konto blev bekræftet for 2 uger siden, for at bede om hævning skal kontoen bekræftes.
Jeg spillede med bonussen og afsluttede væddemålet, overtrådte ingen regler. Faktisk ville det nok være svært at bryde reglerne, fordi deres max bet er 1000000 (jeg spøger ikke, det er hvad det viser under bonus info). Under alle omstændigheder var mine indsatser ikke mere end 5 usd.
Sidste gang jeg havde kommunikation med casinoet var for 2 uger siden, da jeg spurgte dem om verifikation, svarede de inden for en time. Efter at en stor fed ignorere.
I am having very similar issues as other players. My withdrawal is being rejected every 3 hours. I have requested about 30 withdrawals already.
I made a deposit of 191 usdt, received 200% bonus, wagered the bonus, after wagering had more than 1000 usdt but according to their rules max cashout from bonus is 1000 so it was adjusted and now I have 991usdt.
The casino does not have live chat, but you can create the ticket where they should respond. However, the only time they responded was when the question was not regarding the withdrawal. When it came to withdrawal there is no reply. I have created several tickets and they are all open. I sent them an email as well but no response from there either. It is clear that it is a scam casino so please let's get over with what do I have to do so we wait for the time to pass when they do not reply and hopefully the super incorrect rating of the casino could be cut down.
I am sorry for all this negativity but it makes me very upset when I spend so much time playing and I win and I am sure I will not be paid out.
I see there is ongoing complaint from another player and I see the questions you gave so I will try to answer them in advance so we could speed up the process because I see you extend the time for a week when the casino does not reply.
My account was verified 2 weeks ago, in order to ask for withdrawal the account has to be verified.
I played with the bonus and finished the wagering, did not breach any rules. Actually it would probably be hard to breach the rules because their max bet is 1000000 (I am not joking, that is what it shows under bonus info). Either way my bets were not more than 5usd.
The last time I had communication with the casino was 2 weeks ago when I asked them about verification, they replied within an hour. After that a big fat ignore.
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