⭐ Very Disappointed – Be Careful with WithdrawalsI am extremely disappointed with my experience with Cashy.com. I have recently experienced unusually large differences between the amounts I withdrew and the amounts I actually received.What makes this even more concerning is that my previous withdrawals had only very small differences, but suddenly the deductions became significantly larger. My funds are deposited and played in NZD, so I want to understand why this has happened and where the difference is coming from.I am not aware of any withdrawal fees that would explain these deductions, and I expect a clear and transparent explanation from Cashy.com.This situation has seriously damaged my trust in the casino. Players should not have to chase customer support just to understand why they are receiving less money than expected when withdrawing their funds.Until Cashy.com investigates this issue and provides a satisfactory explanation, I cannot recommend this casino to others. I hope the company takes this complaint seriously and treats its customers with the transparency and fairness they deserve.
- Customer support has been friendly and responsive. They listened to my concerns, escalated the issue to their Payments Team for investigation, and promised to keep me updated by email. I appreciate their willingness to look into the matter and hope they can provide a clear explanation and a fair resolution.
- I experienced significant discrepancies with my recent withdrawals, receiving less than expected. My previous withdrawals had much smaller differences, and no fees were showing on my Revolut account. This has left me concerned about the transparency of the withdrawal process and where the missing amounts went.
