CASINOET HEDER BUBBLESBET.COM
Jeg indsatte £700 på dette 'kasino'. Alle transaktioner fremstod som noget forskelligt hver gang, ikke engang casinorelateret f.eks. Cartflow, teknologier osv. Så kunne ikke markeres som gambling transaktion selv med at have kort fryse på for gambling.
Jeg tog i hvert fald kontakt for at anmode om en refusion, da jeg er registreret på gamstop har været i 4 år, jeg har problemer med spil. Kasinoet har tydeligvis ikke foretaget nogen checks eller kyc-checks for selv at markere dette, så det burde ikke have haft lov til at oprette en konto i første omgang.
Jeg kontaktede kun for at få at vide, at de "ikke foretager refusioner", og da jeg sagde, at jeg har problemer med spil, var deres svar "vil jeg have min konto lukket?" . Jeg er chokeret over, at dette endda blev bedt om, at det skulle lukkes, så snart jeg sagde min ludomani.
Hjælp venligst, jeg ønsker ikke, at dette skal ignoreres
Tak
THE CASINO IS CALLED BUBBLESBET.COM
I deposited £700 at this 'casino'. All transactions appeared as something different each time, not even casino related eg. Cartflow, technologies etc. So couldn't be flagged as gambling transaction even with having card freeze on for gambling.
Anyway, I got in touch to request a refund as I am registered on gamstop have been for 4 years, I have gambling issues. The casino clearly hasn't done any checks or kyc checks to even flag this up so shouldn't have been allowed to make an account in first place.
I got in touch only to be told they 'don't do refunds' and once I stated I have gambling issues their reply was ' do I want my account to be closed?' . I am shocked this was even asked it should be closed as soon as I stated my gambling addiction.
Please help I don't want this to be ignored
Thanks
Automatisk oversættelse: