ForumAnsvarligt spilAfhængig af spillet

Afhængig af spillet

2 måneder siden af cgouveia
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1494 visninger 6 svar |
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2 måneder siden

Hej, jeg er afhængig af spillet. Jeg har problemer med at vide, hvornår jeg skal stoppe.

Jeg har udelukket mig selv fra mange kasinoer, men der er et Merlin Casino, som allerede har udelukket mig, men jeg er gået ind på den samme konto igen ved at besvare et par spørgsmål. Her er spørgsmålene, de stiller: "Er du mentalt parat til at spille? Og tager du ansvar for eventuelle tab, som gambling kan forårsage?" Selvfølgelig svarer en misbruger, der leder efter et adrenalinsus, ja, og i dette tilfælde genåbner de kontoen . Mit spørgsmål er, om jeg efter at have anmodet om den første selvudelukkelse kan bede om tilbagebetaling af efterfølgende indskud.

Automatisk oversættelse:
cgouveia
2 måneder siden

Hello, I'm sorry to hear that you managed to get into the casino again. I think it would be best if you filed a complaint and had it reviewed by some experts, if that was possible. What do you say ? Anyway, when a player is self-excluded it should be permanent in my opinion and you shouldn't get back into that account. 

However, I would also like to introduce you to an initiative we are currently cooperating with. 

As part of our Global Self-Exclusion Initiative, we've partnered with BetBlocker, a UK-registered charity providing a free service to support people worldwide. You can find more information about our initiative here (https://casino.guru/global-self-exclusion-initiative) and about BetBlocker here (https://betblocker.org/).

BetBlocker is quick and easy to install on multiple devices, taking just 2 minutes. Once installed, it blocks access to over 84,200 gambling websites and runs quietly in the background. The service can be used anonymously and helps individuals manage their access to gambling safely and appropriately, whether that means complete restriction or limiting access during vulnerable periods. 

Additionally, BetBlocker includes a list of 824 gambling information sites. These sites primarily inform users about and advertise gambling services. You can choose to include these sites in your restriction by ticking a box. However, if you have an ongoing complaint against a gambling operator, do not check this box, as it will prevent you from accessing the Casino.Guru website as well.

So, take a look at it and maybe you'll find it useful. 

If you have anything, feel free to write.

cgouveia
2 måneder siden

You won’t ever get your deposits back from a casino which you have excluded yourself from.


The best thing you can do is exclude yourself permanently. Let the money that you lost go and move forward with focus to stop gambling.

Charlie_Manchester
2 måneder siden

Tak for din mening. Jeg tror stadig på licensgivernes ansvar. Ellers er licensvirksomheder de største fiduser, der findes.

Automatisk oversættelse:
cgouveia
1 måned siden

Yes they are. I totally agree with you

Taylor4Vince
1 måned siden

It’s disgusting that you think it is acceptable to post a link to a casino in a forum that is labelled responsible gambling.

What a sad life you must lead.

Charlie_Manchester
1 måned siden

Hi, you're right, I've already taken care of it. Such things should definitely not be here, and of course advertising the casino is not in line with our rules. I hope the player will learn from this and not continue to do it. 

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