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På grund af eftersyn af tabsopgørelsen

1 måned siden af ludwig.1a
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1.077 visninger 6 svar |
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1 måned siden

Spillerkonto blokeret. Transaktioner kan ikke længere ses. Kasinoet vil ikke give mig min tabsopgørelse.

Automatisk oversættelse:
ludwig.1a
1 måned siden

Dear user,

I saw your user review submitted on this casino, which provided more detailed views on the subject so hastly described here on the forum.

It says:

"I played at the kingmaker casino and lost a lot in a short space of time. I then learned that every casino must have player protection and that is exactly what I did not see here.

So I asked the casino to give me the appropriate compensation. Because of this, my player account was immediately blocked and I can no longer see my transaction losses. I have written to the casino several times asking them to send me my transactions by email, which they are obliged to do. But I am always just put off. An online casino is not allowed to refuse to play with a player. I have had very bad experiences because of this and therefore steer clear."

You are most likely about to be quite displeased; the casino is not responsible for your losses; you are at least until you inform the casino about the potential gambling issue and hence ask your account to be permanently closed without an option to be reopened. Even in such a case, though, the casino won't give you back your losses.

Responsible or safer gambling limits or tools are not the "excuse" for players to recover losses; these tools help players to maintain balance and prevent losing more than a reasonable sum or budget.

With all due honesty, if you insisted on being refunded for your losses just because you could not see the "player protection," I understand why your account has been closed and further communication is not possible.

Please do not gamble if you do not want to lose. This review, in my opinion, is more about your unhealthy mindset than it is about the unfairness of casinos.

I advise you to become more acquainted with the way things typically operate in order to avoid similar problems: Responsible Gambling Tools and Practices 👈👈

I suppose that I have never heard of "loss statement." Could it possibly be a term related to the GGL requirements for casinos that hold a German license?


1 måned siden

Dear user,

I saw your user review submitted on this casino, which provided more detailed views on the subject so hastly described here on the forum.

It says:

"I played at the kingmaker casino and lost a lot in a short space of time. I then learned that every casino must have player protection and that is exactly what I did not see here.

So I asked the casino to give me the appropriate compensation. Because of this, my player account was immediately blocked and I can no longer see my transaction losses. I have written to the casino several times asking them to send me my transactions by email, which they are obliged to do. But I am always just put off. An online casino is not allowed to refuse to play with a player. I have had very bad experiences because of this and therefore steer clear."

You are most likely about to be quite displeased; the casino is not responsible for your losses; you are at least until you inform the casino about the potential gambling issue and hence ask your account to be permanently closed without an option to be reopened. Even in such a case, though, the casino won't give you back your losses.

Responsible or safer gambling limits or tools are not the "excuse" for players to recover losses; these tools help players to maintain balance and prevent losing more than a reasonable sum or budget.

With all due honesty, if you insisted on being refunded for your losses just because you could not see the "player protection," I understand why your account has been closed and further communication is not possible.

Please do not gamble if you do not want to lose. This review, in my opinion, is more about your unhealthy mindset than it is about the unfairness of casinos.

I advise you to become more acquainted with the way things typically operate in order to avoid similar problems: Responsible Gambling Tools and Practices 👈👈

I suppose that I have never heard of "loss statement." Could it possibly be a term related to the GGL requirements for casinos that hold a German license?


1 måned siden

Jeg går ud fra, at du har et problem med andres meninger eller viden. Hvis en konto er lukket, og jeg ikke længere kan se mine transaktioner, kan jeg bede om at få dem frigivet, fordi kasinoerne er forpligtet til at gøre det, og jeg har ret til at gøre det, selvom jeg spillede overdrevent meget. Det er det, jeg er bekymret over, og jeg har også ret til at forsøge at få en refusion som en goodwill gestus. Min mening, informer dig selv først, før du blot gentager din skriftlige erklæring.

Automatisk oversættelse:
ludwig.1a
1 måned siden

I apologize, but from the standpoint of fair gambling, I do not think the casino needs to give you a refund based on what you have said thus far. I only meant to explain the negative mindset that could hurt you in the future. Requesting a gesture of goodwill is a form of pleading and, if denied, should not lead to anger. This is my opinion.

The term "loss statement" is another thing I respectfully ask you to explain. For instance, you seem more motivated to stick with your current viewpoint.

But I will not bother you any longer. If you are willing to treat people the way you want to be treated, I will be here for you.


1 måned siden

Med fornøjelse! Jeg var på et indlagt behandlingssted for misbrug 400 km fra hjemmet i 8 uger. I dag tager jeg hjem. Jeg behandler altid andre mennesker godt, og jeg vil også gerne behandles godt. Tak fordi du skrev til mig med gode breve. Jeg er afhængig af gambling. Det er en sygdom og desværre ikke behageligt. Det pågældende casino har blokeret min konto, hvilket er fint. Jeg har kun ret til mine data, og det er præcis det, jeg har efterspurgt i lang tid. Og hvis du skriver til mig, som du er nu, så føler jeg mig ikke chikaneret. Tak?

Automatisk oversættelse:
ludwig.1a
1 måned siden

I wish you only the best! Hold on; take good care of yourself, please. 💚

Happy homecomming!

1 måned siden

Mange tak 👍

Automatisk oversættelse:

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