Hello there.
Even though we allow casinos 14 full days to verify the account and send money, feel free to submit a complaint.
We can't help you on the forum, there is a special team for that 🙂 - click or tap this link and explain the situation there. Don't forget to attach those screenshots.
If the casino fails to pay you untill the 14 days pass, the team will step in.
Min konto er verificeret
Der er en komplet side på deres hjemmeside, der fremhæver overførslen via PIX for at foretage tilbagetrækningen. godt
Siden 16/03/2023 omkring kl. 02.00.
Anmodet om tilbagetrækning via PIX (transaktionen er øjeblikkelig)
Deres hjemmesidelink om PIX
https://www.galacticwins.com/da/news/skywind-casino-games
Og jeg fik ikke noget
Indtil nu!
Jeg kan ikke tro, jeg får det længere!
Hello.
Just to clarify the withdrawal date, was submitted on 03/16/23 - in March or on 05/16/23 in May? Your post says March while the complaint refers to May.
Well,the timer is set for additional 12 days allowing to casino two full weeks to process the payment and if there’s no development by then, we will intervene. Let’s stay positive and wait for the good news regarding your withdrawal.
Why did you stay with this casino? It's your third complaint against them. 🤔 I'd say you shouldn't be so surprised.
Undskyld jeg lavede en fejl med datoen
Fortsæt til den seneste.
Med hensyn til at spille igen.
Efter klagerne blev anmodningen opfyldt inden for få timer. I den tidligere tilbagetrækning.
Min overraskelse var igen, da jeg gik for at foretage min udbetaling efter indtjening, og jeg ikke havde muligheden i PIX-format. Det sagde jeg, før jeg spillede, at de ville have det. Min anmodning er kun dem, som casinoet beskriver på selve hjemmesiden.
Intet mere end hvad de skal tilbyde
https://www.galacticwins.com/da/news/skywind-casino-games
Følg igen, hvad der er på casinoets hjemmeside.
Er der nogen fejl i min påstand?
Thank you!
I think I understand, but it just happens that you can't use the method you like. The point is to ensure you get the winnings somehow.
To me, it seems the casino speeded up your previous withdrawal because of the complaints, but do you truly want to fight like this every time for the rest of the days? 🙂
I det link, jeg sendte, er det beskrevet, at de giver de midler til banktransaktion, som jeg stiller spørgsmålstegn ved.
De annoncerer og eller annoncerer om det, men det er ikke tilgængeligt
PIX-TRANSAKTIONEN. SOM ER STRAKS
Det er ikke den kæphøje, jeg kan lide
Læs venligst linket om metoden på deres hjemmeside.
Gæt hvad
I det link, jeg sendte, er det beskrevet, at de giver de midler til banktransaktion, som jeg stiller spørgsmålstegn ved.
De annoncerer og eller annoncerer om det, men det er ikke tilgængeligt
PIX-TRANSAKTIONEN. SOM ER STRAKS
Hello.
I'm sorry, but it more or less seems the casino just didn't update the website because normally, the PIX method is available. That's quite normal, to be honest. I take it they see it as a temporary problem.
Efter løfter og flere løfter om betaling. annulleret gevinst
De hævder at bruge bonussen,
DETALJER JEG BRUGEDE IKKE ENDNU BONUS
TILMELD DIG PÅ LISTEN OVER CASINO SNYDET
OG DET NYTER IKKE AT KLAGE
JEG HAR EN REGISTRERING AF ALLE CHATS, DE MEDDELTE MIG, AT DE VILLE BETALE, OG AT ALT VAR OK, MEN DET BLEV IKKE UDFØRT
Do you see bonus history in your casino account? I mean, I would presume the casino must have some evidence the bonus was truly taken. Otherwise, it's just a clash of statements. 🙁
Binusen blev modtaget, men jeg brugte den ikke
Selv fordi den først bruger rigtige penge først.
Huset slettede min historie. Af de angiveligt ikke tilladte skuespil.
Lad være med at chokere hende, hvis udsagn
Ok, I leave the rest for the complaint because without examining the game and bonus history, frankly, I feel there is not much I can say.
Just thinking aloud now: If the bonus consumes real money first and was received as you said, what makes you think you didn't actually use it, please?
I wouldn't be so sure myself, I guess. 🤔
Du er sikkert ikke sikker.
Normale spørgsmål til spillerne. En procedure på dit websted for at udskyde situationer!
Kom så (som du ikke ved)
Min bonus på udbetalingstidspunktet var det samme beløb, som da jeg modtog den.
Og den faktiske pengeværdi, der var der, er steget.
Som om du måske ikke er sikker. Huset adskiller værdierne i tegnebogen!
Well, I don't work for the casino hence I do not know how things work there. You obviously know better, since this is your third case against Galactic Wins.
I'm used to asking questions every time I feel I could use the answer. I think it's a good habit though.
In the complaint 3 days ago you wrote: "Detail I DIDN'T EVEN USE THE BONUS."
Yesterday it was: "My bonus at the time of withdrawal was the same amount as when I received it."
So, sorry but it seems like you took a bonus - or received one.
Is there a chance you were given a bonus you didn't accept, perhaps? Or you are just not aware of accepting?
No need to answer none of those questions, of course, I'm still just trying to figure out the problem.
Nothing less nothing more.
Why do you wait so long for a withdrawal from galactic wins casino just to here you have not verified and galactic wins casino deposited the money back
After 2 weeks ,after all that long stressing process you decide to do all what the galactic wins casino says to do and do the withdrawal process again and few days they say your account has been verified now since then its been nearly a month now, still waiting,
My question is will you pay out the winnings withdrawal or am I going to be waiting for nothing please need some answers at least galactic wins casino doesn't answer to the chat support help
I'm sorry, the casino won't most likely respond to you even here. 🙁
Without further delay, I would recommend a complaint to you. It's free.
If you deem it worth a try, kindly use this link:
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