ingen betalingsbevis for indkomst

Hej allesammen,

Jeg vandt over €2.000 ved at spille vulkansk vegas, men jeg vil ikke udbetale, fordi de vil have bevis på indkomst. Jeg er dog studerende og modtager penge fra mine forældre. Hvis du har spørgsmål, vil du få at vide, at du har brug for dette bevis. Men pengene er med rette mine.

Med venlig hilsen

Hello Frank123,

firstly I would like to know which casino we are talking about now, can you share the link, please? There are dozens of casinos with "vulcan" in their name, sadly I didn't find any Volcanic Vegas.

Allow me to say, that the proof of income is an essential document that is necessary for completing the KYC (know your customer) verification, just say the casino needs to prove that the money you deposit truly belonged to you and also that the payment method is associated to you. You see, there is an AML (anti-money-loundering) rule, that serves to protect casinos from participating in fraudulent transactions commonly known as money laundering.

You can learn more in this thread.

Normally, the casino's Terms & Conditions state which documents you are supposed to provide during the KYC procedure. This is a document I find very hard to replace with another option, sadly.

May I know what payment option you used for the deposit, please?

Kasinoet hedder ,, Vulkan Vegas, der er kun én.

Min eneste bekymring er, at hvis du kun har en lille merindkomst som studerende, har du stadig ret til de penge, du har vundet, så tak.

Betalingsmetode var bankoverførsel

kan derfor ikke være hvidvask alene af den grund

Hello, thank's for the casino's name.

Are you going to submit the withdrawal? Otherwise, your concern does not make any sense, I'd say.

I'm sure that the casino will advise you about what and why is necessary to be eligible for cash out.

There is no issue with you being the student, the problem could arise if you can't prove that you deposited your own money with the payment option associated with you.

That's all that matters.

I'm sorry but this is not a question of the payment option.

Simply put: It's about proving that you have not used someone's else payment method or money.

I believe I explained already, so feel free to ask the casino's support about how the "KYC" procedure works and how you can pass it.

Let me know how it goes.

Hello,

is there any progress I wonder?