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Så verifikation som jeg allerede har nævnt er en vigtig proces, det er godt at du skrev så snart der var problemer og jeg håber at de vil kunne hjælpe dig med hvorfor du ikke kan uploade dit ID. Sørg for at vende tilbage til mig, når de giver dig en opdatering om denne situation.
So verification as I already mentioned is an important process, it's good that you wrote as soon as there were problems and I hope that they will be able to help you with why you can't upload your ID. Be sure to get back to me when they give you an update on this situation.
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