Posido Casino – generel debat (side 10)

Have you tried to contact support by email? Is there any update regarding your withdrawal?

Please let us know if we can help somehow.

That's really nice of you. Was your issue solved there?

Jeg forsøgte at kontakte dem via e-mail, men jeg fik intet svar på den e-mail, jeg sendte.

It's pretty sad if they don't communicate with you and don't reply. 

Nevertheless, we give casinos 14 days and even though I would be nervous if I were you, try to wait a little longer for your money to come in or for the casino to give you an update. 

If not, then I will recommend the next step, which is to submit a complaint and we will try to help you.

Anyway, did you ask the casino what is behind the delay ? 

Okay, tak,

Når jeg spørger, hvorfor det tager så lang tid, fortæller de mig, at det er, fordi de har mange anmodninger at behandle

You're welcome, I hope it will be resolved before our team intervenes. 

As for the casino, I understand that sometimes this can happen, so I wonder when you will get the money and if there will be problems or not. 

However, do you also have a verified account or was it not necessary ? 

De beder ikke om at bekræfte min konto, og når jeg går til bekræftelsesfanen ved jeg ikke, hvordan jeg skal bekræfte den

Well, if the casino doesn't ask for any documents, it might not even be possible. It was just a question because that can be one of the things that holds up withdrawals, but it's probably not your case. 

Jeg modtog den første hævning på €500, endelig venter jeg på den anden

Godmorgen, i dag modtog jeg denne e-mail om, at tilbagetrækningen var gennemført, men penge yok der er ingen bevægelse i banken. Tilbagetrækningen fandt sted den 27/06 og blev behandlet i dag!!!

So that makes me really happy. How long did it take you to get this withdrawal ? What payment method did you use ? 

I hope you will get another amount soon. 

Hi, if it was processed today, I would give it a few more days and wait and I hope everything comes to you. 

If it doesn't, of course you can get in touch and let us know and we'll try to help but I think at this stage it's only a matter of time. 

Will you hang in there ? 

Ja, vi spiste æslet og halen er tilbage. Hvad kan jeg sige, det er uacceptabelt. I stedet for at sige 1-3 dage, så lad dem hellere sige 10-15 dage at være i. Lad os se, hvor mange dage det vil tage at få pengene.

Well, when I look at the time when you entered the withdrawal and you write that 27.6, so you could file the complaint right away, but if it has been processed, I think it should go to you. 2 weeks is certainly not a pleasant time to wait for money and if you don't like it, you can switch to another casino. 😕

Først og fremmest, hvad jeg vil gøre, og i hvilket casino jeg vil spille er min sag, og det har du ingen grund til, for det andet har jeg ikke indgivet nogen klage, jeg postede simpelthen min erfaring med forsinkelsen i betalingen af de gevinster, jeg havde fra dette bestemt casino. Når et casino anses for godt og pålideligt, sørger det desuden for at udbetale gevinsten med det samme inden for højst tre dage. Alle de andre casinoer, jeg tilfældigvis har spillet, foretager udbetalingerne enten på samme tid eller på højst 1-2 hverdage.

Yes, I didn't mean that you have to do what I say. What I meant was that if you don't like somewhere and you see that you are waiting a long time for the money, then this casino is probably not for you. 

Secondly, I told you that you can file a complaint if you feel you need help, I didn't say that you have an open complaint or that you have to do it. 

As far as the time to withdraw is concerned, each casino is individual and believe me, this is not an exceptional situation. So if you have played in casinos where withdrawals have lasted a maximum of three days, then you know that this particular one is not for you. 🤷‍♂️

Siden 12.07 har jeg ventet på mine udbetalinger hos posido casino, supporten siger altid tålmodighed tålmodighed, økonomiafdelingen er blevet informeret, men der sker ikke noget

Hey, I see you've been waiting a week for your money. All the casino told you is to be patient and nothing more ? From the fact that I wrote off the other player a week ago, it looks like they have a delay and you will have to wait a bit longer. 

I would like to add that we give casinos 14 days to resolve the situation around the withdrawal and send it to the player and if that doesn't happen then let me know and we will try to help.

Anyway, one more question, do you already have a verified casino account or was that not necessary ? 

Ja tak, men jeg har aldrig haft noget lignende på andre kasinoer.

Nå, ikke rigtig endnu, men jeg har ikke behøvet at gøre det endnu.

Hvor længe skal jeg vente? Jeg mener, siden i onsdags har de sagt, at det er i slutfasen, økonomiafdelingen ved det og det. Det føles bare som om, jeg bliver ved med at vente, og jeg har stadig en del balance på det, som jeg også gerne vil udbetale.