Rabona Casino – generel debat (side 5)

Ja, jeg tror også på, at de taler sandt. Ellers ville de sige du ikke får noget..

Exactly but like most gamblers online you won't be happy until you get your cash!! It's a nervous time waiting

Bare en meget nervøs periode som du sagde.. og for fanden, denne ventetid er dræbende..

It's a nice amount of money to win but it's normal to be nervous even more so when you thought you'd lost it. Sleep well!! 😄

Godnat, jeg vil opdatere status igen. Mange tak..

Geia sou. Could you, please, specify which casino are you talking about? You have got me really confused here. "Good evening, I had an account on rabona and I made a mistake..." - here you wrote Rabona Casino, but you posted to a 1Win Casino thread. Please, tell us which one is it, so we can prevent any mistakes 🙏.

I actually have read all your posts here in this thread, to get all the information about the issue with this casino. I would like to start with the duplicate account of yours. It is always good to check with the support that the previous account was closed, or even ask them before you deposit to the new account. To have multiple accounts is considered as a breach of terms in every casino, I could say. Especially if you use a different email, phone number, or even address, for example, the casino is not always able to determine that you already have an account there. Let's see, how they're going to solve this, and I hope that everything will be as promised by the support. Please let us know 🙏.

Godaften og undskyld fejlen.. problemet er med rabona casino. Jeg havde lavet en fejl i oversættelsen, og dette var et forbud. Så lavede jeg en ny konto med de samme detaljer men en anden email og telefonnummer.. dubletkontoen er når jeg har 2 aktive konti.. Jeg havde tabt en masse penge på den gamle konto, og på den nye med € 100 Jeg tjente €1.830, og de accepterede mit indskud normalt, samt tilbagetrækningen af de udestående €500.. efter en time blev kontoen lukket som en duplikat, jeg forklarede dem, hvordan tingene er, de garanterede mig i går, at min sag er gået til økonomiafdelingen, og de vil kreditere mig med alle penge jeg har indeni.. jeg venter..

De har lige fortalt mig, at mine gevinster er blevet annulleret, og at de ikke giver mig dem. Det er €1.850, hvad skal jeg gøre, jeg er meget ked af det..

De har lige svaret at mine gevinster er blevet annulleret.. Jeg er ked af at jeg ikke ved hvad jeg skal gøre..

Oh no that's bad news the SLIMY people n support said they were going to pay you then took it away. Nothing much you can do now if it's for having multiple accounts and breaking the terms and conditions. Looks like a write off then?

Jeg ved ikke, de sagde, at de kun vil give mig indbetalingen.. Jeg er ked af det, fordi jeg ikke lavede en dobbeltkonto, kun en blev lukket, og jeg lavede en anden

If you closed it you can't just make another under a different email you broke their rules and they are punishing you for it. If you get your deposit back that is something.

Frankly, those are two accounts in total, and that's most likely the problem.

Hello.

That's ok, don't worry. I imagine you now have other things to think about. Either way, I just wanted to let you know that your complaint was received and will be handled as soon as possible. Our specialists will look into it, just do not hold on to high expectations, please. Let's say you made a mistake.

Once you close an account which was probably because you suffered losses and not many wins, most casinos are reluctant to let you reopen it. You opened another with a new email and phone number and duped them into letting you open another account with them. They probably noticed that your IP address or method of withdrawal was the same as your closed account. You broke their T@Cs and it looks like you will Hace to forfeit your winnings and they may give you your deposit back. Can't see there is much you can do

I also think it will be difficult to do something in such a situation. Usually when a player has such thoughts it is always best to contact support beforehand to see if it is possible to reopen the account or create a new one. Because if a player opens another account without any information, it is unfortunately a violation of the rules. 

However, let's see what our team will find out and how it will turn out in the end. I'm definitely keeping my fingers crossed for the player, but in this case I'm rather skeptical. 😥

Siden de accepterede, at jeg åbnede en ny konto og accepterede indbetalingen, hvad er så problemet, og hvad hedder en dubletkonto? En dobbeltkonto overvejes, når du har to aktive konti.m

Not if you asked for the account to be closed, casinos are reluctant if not never allow you to open another account once you have closed one and it as I said before showed same up address or deposit or withdrawal method. Unfortunately you broke their terms and conditions and the price to pay is you lost your winnings unfortunately

Det er okay, det var for altid, at stoppe med at spille den bastard, der har ødelagt verden...

Your not wrong!! I went 67days and then succumbed to play again and it was the same procedure with a new casino lots of bonuses and cashouts at first then dead spins and when you get a bonus it's rubbish. I've had enough also I closed that account and that's it no more. I'm going on holiday to Menorca with the money I usually gamble with and I'm learning Spainish instead of wasting my time and money at an online casino