RTbet Casino – generel debat (side 5)

Nej, intet er ændret.....anmodningen om tilbagetrækning er stadig under gennemgang, og der er ingen opdatering....Tak

I can see that our team has already started to work on your complaint, so hopefully soon we'll have some updates.

How long have you been playing at this casino?

Unfortunately, if you go through the user reviews for this casino, you will find out many similar cases to yours, so you have done right to submit your complaint. Our team will do their best as always to get it solved as soon as possible.

I am keeping my fingers crossed for the best result of it.🤞

Godmorgen....Ja jeg håber der findes en løsning, for det er meget slemt, at der er magtmisbrug, og der er simpelthen udnyttelse uden nogen som helst respekt....Ca. 2 måneder i netop dette casino og det er mit første tilbagetrækning....Det er min politik at satse småt i starten og foretage den første udbetaling for at finde ud af pålideligheden af ​​hvert kasino....

Yeah, that's a good strategy, I believe, good on you.

Do you always use the same payment methods, or do you like to try and change them?🤔

Godmorgen....Har vi nogen oplysninger, gør vi fremskridt?....Skal vi fortsætte med en officiel klage til myndighederne, som kasinoet er under? Tak

Hello. I believe you should consult your complaint. Despite what it may seem like, I'm not your complaint resolver; I'm sorry. As you can see here 👈 "Casino Guru is examining the case".

Each party, for example, is provided 7 days to respond. Hold on, please.

Hello i have do a withdrawl on rtbet site 12 days from now i and keep waiting for an awnser its very ridiculous that they dont even have awnser not single thing they support keep telling me they gonna do it , they have many withdrawls blah blah blah and i am waiting too long do we have a awnser to that guys is they scammers ...?

Hi!

It seems like you have quite the same problem as other players from your country. Have you seen it?

Based on our experiences, though, this casino is not a scam - it pays out. Not just your description, actually quite fits the delay the casino says it has been experiencing. It is annoying, I know. Feel free to submit a complaint; despite the fact that my hope it won't be necessary, it is a way to go.

This guide may help you 👈

What do you say? It must be a hard situation.

i mean they are not respecting they players... from this

As I mentioned, I am aware that a wait this long is unacceptable. Given my temper, I would be the first to say that.

What if there are real problems at the casino that are causing this delay? However, now that I am considering it, how might I behave, for example, in that circumstance as a casino support? I would also admit there is a delay and try to work out the queue.

Naturally, it makes sense that you are not particularly convinced. I sincerely hope they find a solution quickly!

what we can, i can do to see this thing and fix it somehow..? this is unacceptable we need to report them

You can start by filing a complaint here, which hopefully will get resolved. Our team will surely do everything possible to get in touch with the casino and find out what the issue is there.

And if the complaint doesn't get solved, if the casino will not communicate, for example, they will get black points, which will negatively affect their safety index.

It is up to you if you want to go for it. Inform us, please, how you decide.

Godaften, ven, jeg står over for det samme problem. Fik du pengene?

Can someone give their opinion about my case:

https://casinoguru-int.com/en/rtbet-casino-player-demands-action-against-misleading

I'd say I'll be curious to see how it turns out myself. Gambling addiction situations should be taken seriously but apparently that's not the case everywhere. I'm not sure how it will be with the refund but I hope that everything can be sorted out fairly. 

Tomas will do his best and explain everything to you. 

If you see any progress, feel free to get in touch.

Nu havde jeg selv en dårlig oplevelse med det casino, jeg indsatte for første gang med en 20e bonuskode, der skulle give mig en 200% indbetalingsbonus.

Jeg fik det ikke og spurgte kundeservice, der gik lang tid før de sagde at de ikke fik det. Nå, så bad jeg om en normal 100% + 200fs første indbetalingsbonus, kundeservicen talte med en manager, og de gav den ikke?

Jeg spurgte, om jeg kunne hæve mine penge, fordi de vildledte mig til at tro, at jeg ville få en bonus, det virkede heller ikke, du skal satse det 1x først. Jeg optog hele samtalen med kundeservicerepræsentanten som bevis. Jeg synes, det var noget fupnummer, heldigvis indsatte jeg ikke mere.

Så jeg havde ikke spillet nogen penge eller noget, så jeg kontaktede straks live chatten. Jeg vil ikke indsætte på det websted igen. Selv mine egne penge, som jeg ikke kunne hæve, forsvandt med det samme og gav næsten ingen gevinster.

This is quite a frustrating experience, I could say.

Have they at least explained what the issue was with the bonuses?

Det seneste svar blev slettet ved et uheld. Kan du se det?

Dette var svaret fra kundeservice:

Seppo

Desværre er der ingen bonusser tilgængelige for din konto efter beslutning fra webstedets administration.

Biando

Tak fordi du ventede! Jeg har undersøgt din anmodning, men der er ingen tilgængelige bonusser til din konto efter beslutning fra webstedets administration.

Biando

Jeg er virkelig ked af, at jeg ikke var i stand til at forhandle med manageren, han gav mig bare denne information og intet andet, det er jeg virkelig ked af, Sebastian.

I see now.

May I know how you find the bonus code and whether the bonus terms were specified? For example, by a link leading to bonus conditions located somewhere in the offer.