Slotman Casino – generel debat

Hvis du vil diskutere noget i relation til Slotman Casino – det kan være spil, bonusser, betalingsmetoder, problemer med din konto, ansvarligt spil og alt muligt andet – kan du gøre det her.

I've deposited with my partner's keycard and it's not allowing the verification process

That's probably because you used someone else card, which is usually against the Terms and Conditions.

Always deposit only with payment options associated with you.

Otherwise, you may find it very difficult or even impossible to pass the account verification.

Jeg registrerede mig på slotman casinoet med en bonuskode, der gav gratis spins, og de opnåede gevinster havde en rollover på 25x, alt dette blev opnået med en fortjeneste på 689 euro, jeg kontaktede support og spurgte, hvad jeg skulle gøre for at hæve pengene, og de fortalte mig at verificere min konto, sende mine dokumenter, og jeg kunne hæve det uden problemer, efter et stykke tid skriver jeg igen, at mine dokumenter allerede var verificeret, jeg havde allerede taget et skærmbillede af saldoen på mine penge, som altid skal være færdig, min saldo forsvandt, jeg spurgte hvorfor, og de fortalte mig, at det maksimale indtjeningsbeløb for bonussen er 50 euro, det fortalte de mig aldrig, det fremgik ikke af deres vilkår og betingelser, og efter mere end 2 timer eliminerede de gevinsterne. De gav ingen løsning, gudskelov indsatte jeg ikke penge, da de på noget simpelt handler på en forkert måde, og forestiller sig heller ikke at hæve penge fra gevinster, eller store gevinster kunne have tusinde undskyldninger, dette casino er en skuffelse, og det gør jeg ikke ved, hvorfor den har en score e høj. anbefales overhovedet ikke.

Hello,

I'm sorry to say that but it's normal that no deposit bonuses are always limited by the maximum bet, and wagering requirements and also by the maximum withdrawal limit. You should always read the term if you decide to take advantage of any bonus. The casino is not going to inform you every time you take a bonus, you should always read the terms and conditions - that's its purpose. I find it quite hard to believe that such an honest casino would forget to mention this important rule in the terms. Are you sure?

That would be truly unfair. 🤔

Det var sådan, at der aldrig blev kommunikeret noget til mig om nævnte bonus, der havde den overskudsgrænse, på trods af at jeg bad om støtte til alle detaljerne, og jeg har samtalerne.

Well, this should still be found in terms and conditions, as I explained earlier. Do not expect chat or support to contact you after you took a bonus to explain all details to you, sadly, this is not how it works. ¨¨¨

How exactly did you ask the support about this condition, please?

My account has broken all records of unwinnable bonuses.

In addition, a lost deposit of about PLN 6,000.

Max win from all the spins I made in this "pseudo casino" is 200x 

If you respect yourself as an experienced player then just don't play there. As many rehearsals as I've done, it's a veritable cabaret.

I am requesting Casino Guru to report this casino to the relevant authorities to verify that their algorithms are "still fair".Incredible mess. I blocked my account and I don't want anything to do with them. I regret every deposit I made there.

Hello,

we are an independent website, so I'm afraid we can't act on your behalf. You're the one who played in the casino, so if you feel somehow cheated, please contact the licensing authority.

I can offer you two other options though.

You can reach out to the game provider if you truly feel that games are rigged.

Normally I would also suggest a complaint, but I honestly think that it is almost impossible to present proof that would without any doubt confirm your statement.

If this is the way you want to go, learn more about the resolution center here.

That's what I thought it was a fight with windmills.

Nevertheless, I warn You guys - beware of this casino :)

Thank you for your warning. 👍

Did I take it correctly that you are not interested in any suggested options? Sadly, I have nothing more in my sleeve 🙁.

I wish you better luck next time of course.

If you're on the other hand interested to find players that already made their comments about game providers, browse the Game Providers section here on the forum.

We also set a category dedicated to slots.